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January 2024 by Brenda Smith
I love the large variety of colorful and types of furniture at Regency . I have purchase, chairs, sofas , tables and dinette set over the years. It's a store that you know you will find what you need. It's a very comfortable atmosphere where the approach the sales use is different from other furniture stores I have visited; they greet you, introduce themselves , give you a chance to look around by yourself, checking in occasionally to see if I had questions. A couple other stores I visited I felt like running away due to the feeling of being pounced upon by a couple of sales people wanting to make a deal. Some walk with you the whole time not giving you time to browse and think.Regency's sales people are very knowledgeable about the furniture but don't hesitate to admit their uncertainty about items and go look them up.I was very pleased with my sales person. As well as the female who was extremely helpful in the office area (Nina, or Lena) who tried many ways to solve the problemof the delivery of the item I actually purchased instead of the one which was delivered. Lena is definitely managementmaterial!! She works extremely long hours!An asset to the company. She deserves a raise!!!
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January 2024 by Shirley B.
Had an Awesome shopping experience. Delivery was horrible. Had to reschedule another paid delivery, because the first time the men never came in my apt bldg to knock on my door. The second time, again the Spanish men never came to my apt door. I actually had to go outside of my apt to ask if they were delivering to me? What the HECK!!!
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December 2023 by Farhod Yuldas
Regency has a horrible delivery team. My Ashley dining table, server, sleeper sofa and king size bed got delivered by Regency. I had paid $450 for delivery and installation. The two delivery guys put scratches on my new table, stained my sleeper sofa, installed server doors in misalignment. They were so careless with the furniture, tools and my house. I saw them step on the table top, throw the drill and parts of the bed harshly on the carpet, and put dents and cracks on my drywall. They also tried to coerce me into signing a waiver form. Waiting from Ashley to hear from Ashley’s service department for two weeks. Will update once I get it fixed.
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November 2023 by Trudy Settles
In to purchase furniture. Sale went well, manager & clerk helpful and informative. Can better review when purchase delivered.
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October 2023 by Wegi Wuddineh
We were at the Regency furniture, Langley Park to check out some furnitures and Jose Hernandez (the manager) and Ximena took a great care of us in helping us get everything we need. They went beyond and above to get us a good price and spent hours with us until we had everything we needed and they are truly amazing in the service they provided and we highly recommend this store and Jose Hernandez and Ximena for any help in the store!!!!!
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September 2023 by Marthe Martha
Sale personne, Bethlehem was very polite, courtesy ,patient, openef to questions and good listener.Overall f her excellent.
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September 2023 by Reynaldo Velasquez
Did everything to get me a good couch with a Good couch chevanne really was patient and answered and Mila yeah really helped me with the purchasing process.
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August 2023 by Sara Barakat
THE BEST FURNITURE STORE IN MARYLAND!!The Manger Sammy is such a wonderful and amazing young man. The staff are very knowledgeable, amazing and welcoming. such a beautiful location so grateful to have visited this store. I will definitely go back and finish my new house from there .
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August 2023 by S. F.
Stay away! The level of incompetence is unmatched. There was a complete lack of information and absolute misinformation. The store manager never told me my items were out of stock and would take weeks to deliver. That is inexcusable! Then another store rep "guaranteed" me a delivery date which he should never have, as the set has been delayed repeatedly. Two months later and still don't have the furniture. I made a HUGE mistake ordering from here. Should have went to Ashley furniture like everyone suggested. REALLY REGRET THIS PLACE
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August 2023 by Okechukwu Eze
I bought sofa, loveseat and dining set and I was told that they are available only to pay and I was told it wasn’t available, I should wait till August 10. Only to be told in another phone call that they will receive in August 15 and the will call me to plan for the delivery. Right now I am at their mercy even though they have collected my money for many weeks now. Regency furniture is just a scam
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June 2023 by Folajimi Adejumo
I really enjoyed my visit to Regency Furniture store. The workers are very helpful in ensuring that I was able to walk out of the store with exactly what I wanted.I will like to thank Chevanne for him helping me and my family out while we was here.
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June 2023 by Chenise Gregory
Abdul was amazing! Helpful and gave space. Accommodating and helpful. I ordered all I wanted and was given excellent service
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June 2023 by Hilary Posada
The store is a great place to find furniture and such for your house and the employees here are very helpful. Abdallah was one of the most helpful employees and recommended us the best things in the store!
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June 2023 by mel
Chevanne was Very nice and helpful fr he did an amazing job helping us today
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June 2023 by Devan Sorenson
Excellent experience here, the sales folks were respectful of my space, and were very welcoming. Highly recommend shopping here. They also usually have some sort of promotion going on so you might be able to snag something for cheap!
