UPS Landover - Integrad Training Facility is a self-service location that offers a range of services, including drop-off for pre-packaged and pre-labeled shipments, creating new shipments using self-service kiosks, printing mobile shipping labels, and utilizing Hold for Pick Up services. The facility is usually located on-site at UPS distribution or operation centers. Customers have generally had positive experiences at this location, with the staff being described as considerate, helpful, and friendly. The front desk employee, Miss Flower, is particularly praised for her excellent customer service. The facility is known for its efficient handling of customers, with the line moving quickly and packages being handled with care. However, some customers have encountered issues with the facility's strict requirements for proof of identity, which may include a specific state ID. While this policy is intended to ensure the security of packages, it can be inconvenient for some customers. Overall, the UPS Landover - Integrad Training Facility provides a convenient and generally positive experience for customers looking to handle their shipping needs.
Drivers are thieves at the Landover location! Just terrible! Zero stars!!
July 2025
I wish I could give 0 stars. UPS IS THE WORST. I had a package that was supposed to be delivered today. I switched the delivery location 3 days ago to a CVS store. Well they didn't update their system and now my package is being returned to sender. I WILL NEVER DEAL WITH UPS AGAIN. STAY AWAY. That's why people go to Amazon
July 2025
Shouldnt give u one star the ups truck came twice and no package on the truck. I called and call was told my package would be divered. 3rd day still no package. Worst service ever
