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February 2023 by William Ga
My service is outstanding Lorenzo is on top of everything here. Very happy with him. Many thanks-George Mason University
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September 2022 by Steve G.
The company I work for uses UniFirst service from this location. If you are a smaller customer for them, you can forget about getting good service. First of all, when we ordered uniforms, NO ONE EVER CAME OUT TO FIT US UP! Also, we were told it would take 4-6 weeks for our uniforms to arrive and they finally showed up 6 MONTHS AFTER WE ORDERED! Every time we contacted the sales person, he kept promising that they would come in the next week or two. Also, the business name on the shirts was misspelled. Approx. 3 months ago, we ordered several shirts to add to several of our employees wardrobes. To date we have not received the items, and we just found out today that the shirts for one employee were not even in the system, even though we did order them! We also use alot of microfiber towels from them in our work, and the last several weeks they haven't brought us any because "they were out"! This is ABSOLUTELY UNACCEPTABLE SERVICE, if it can be called service! The delivery driver is very friendly and helpful, but the rest of the company is a joke! Do yourself a favor and never deal with these people, especially if you are a smaller company!
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June 2022 by YuMi Lee
My company has been working with UniFirst over 3 years now. UniFirst driver was missing items often what we have contract items, but they increasing fees, send invoice even driver was no show, collected check even if no items delivery just collecing dirty wipes .
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August 2021 by SALMA
Our company has been working with UniFirst for quite a while now; I will say maybe 8yrs or more. We have had so many changes with different representatives but none of them compare to Trent. Trent has NEVER came into my office without bringing a smile on his face and good energy. Trent has also never left without asking if I have any questions. He will answer to all my questions even regarding my invoices. He is really appreciated!
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July 2021 by Nikki Marsicano
I've had great service experience with UniFirst, unlike working with some other linen companies in the past. This exceptional service is especially due to Trent always making sure we get what we need and beyond that is just pleasant and considerate when he comes by. Thanks, Trent!
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June 2021 by abera tsehayou
Trent is our RSR/Driver for UniFirst over at SandA Auto repair ,612 south picket street Alexandria Virginia. He has an outstanding approach to customers and is always on time .He always addresses our needs to the best of his abilities.
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June 2021 by Sheena Nachae’
Trent is outstanding! His customer service and attitude is super positive! We look forward to seeing him every week!
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June 2021 by SALMA BANGOURA
Our company has been working with UniFirst for quite a while now; I will say maybe 8yrs or more. We have had so many changes with different representatives but none of them compare to Trent. Trent has NEVER came into my office without bringing a smile on his face and good energy. Trent has also never left without asking if I have any questions. He will answer to all my questions even regarding my invoices. He is really appreciated!
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June 2021 by Drew Ramos
Trent is our RSR/Driver for UniFirst over at Old Town Liberty in Alexandria. He is always professional and easy to work with. We had some changes we needed and was very accommodating and made it happen. We appreciate this guy need more people like this in the workplace.
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June 2021 by Hui Yang
Our company has been using UniFirst for quite a long time and is good overall in all respects. In particular, Trent, the driver, serves fast and accurate delivery, which makes me more reliable and always smiles and treats me and our staff comfortably. We want to continue working with him in the future.
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June 2021 by Waqas Ijaz
Unifirst has been taking care of us for years. After the other company just keep raising prices and service dropping. Trent always addresses our needs and goes out of he way to make sure we are happy with the service..
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June 2021 by Don A
I have been very much pleased with the level of service provided by this company. A particular standout has been the care and attention to detail provided by Trent in the last few years. Thanks!
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June 2021 by Lawrence Goode
Trent has been our representative here in Alexandria for about 2/12 years. He is always pleasant and professional. Additionally,, he is always on time. We have had other representatives from Cintas and one other company but Unifirst and Trent, with the quality customer service that they provide and attention to detail, have cemented them as our Uniform supplier ( kitchen and warehouse) employees, going forward.
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June 2021 by Rhasheyd Williams
Trent is our RSR and does a fantastic job from the company I work for. Prior to Trent we had poor service and inconsistent order fulfillment. Great job Trent
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June 2021 by GoldenGate Contact
Trent is our RSR over at Golden Gate. He has always been so accommodating and helpful. Thank you for the great service!
