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June 2023 by Theresa Turner
Just about every piece of my furniture was damaged. Legs broken off of furniture, scratched, dented and water damage. Broken pieces of furniture thrown away, so I couldn't get several pieces fixed. King adjustable bed frame (including remotes) lost, I say stolen. Was told by one customer service rep to sleep on mattress on the floor. No response or very slow response from staff regarding issues. Took over 5 months for them to pay .70 per lb for damaged furnitute.
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February 2023 by alex kotsiban
Amazing less than 10 minutes to be unloaded
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February 2023 by Bryce C
Avoid this moving company at all costs, during our move they intermixed our household goods with 2 other movers stuff and offloaded it all in Louisiana where it was picked through then reloaded on the truck and moved to North Carolina and put into storage until it was available to be delivered. The company lost more than 30 items and refuses to acknowledge that they were not delivered, they ripped the door off of our fridge and we had to come out of pocket to replace the fridge, they remarked household goods with another movers information, all furniture was drug across the bed of the moving trucks and damaged, the movers stole firearm parts from the shipment, they even lost the tire to my bicycle. The process of getting stuff replaced and trying to get their insurance to pay for the damage has dragged on for more than 5 months with the moving company refusing to respond to emails. If you use Interstate Moving otherwise known as Invan it will cost you money in the long run and they will blame you for any damage done in transit along with refusing to acknowledge any wrong doing on their part.
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September 2022 by S M
All went well until we discovered that our valuables were stolen by someone on their team. Worst experience ever. Still heartbroken over heirlooms, which I won’t be able to retrieve.
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August 2022 by Tony Bee
The duck tacos were freaking amazing!!!!
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July 2022 by Jay Banas
Very slow very unorganized and very incompetent on how to run a warehouse
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June 2022 by Richard Ayala
Very professionalAndrew and crew got it done
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March 2022 by jay w.
I'd give them a higher rating, but they practically destroyed over $3,000 worth of bicycles by storing them beneath heavy items for a month or two, and even though I purchased more than sufficient extra insurance to cover the repairs and notified them very quickly, they placed so many barriers to getting reimbursed in front of me that it made it impossible to do so. It was clear from the get-go that they had no intention of taking care of my damage despite the significant additional cost they'd charged me for insuring my belongings.
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August 2021 by annie kelty
Very friendly movers who took great care with our belongings!!BUT we were originally GUARENTEED a delivery date which has since come and gone with ZERO updates on when are things will be delivered so we are sleeping on the floor with none of our belongings. Very unprofessional, unresponsive and makes fake promises on delivery date.
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June 2021 by Darryl King
Not the best place too work if u value your back plus pay doesnt equal the amount of backbreaking work daily
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June 2021 by Amelia Manchester
My household goods were recently moved from Maryland to North Carolina through this company and I was very satisfied with the services! They did everything from packing my house to unpacking in the new location. My requested dates and times were honored, and when changes needed to be made, I was notified. This was the first time I've had a company pack and move my things and would absolutely do so again. There were a couple items broken in transit, but the moving crew gave me all the information I needed to submit a claim and they were helpful in getting my furniture set up.
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May 2021 by Florence F.
Super nice on the phone. When the guy showed up at the house he was 9 hours late and very rude. Stepped in the front door and without doing a walkthrough of the house said it was going to cost $4000 more than the quote. When we questioned him he got ruder and mad and walked out. Then he came back, walked thru the house, said $4000 more was what the cost would be. We fired them and went with a different company. When we spoke to the "moving coordinator " she told us they have the best customer service. When we called the person we originally talked with he never called us back. WOULD NEVER RECOMMEND.
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May 2021 by Tony Mcgrath
Very clean .professional looking place .great equipment.man almost make man move to the dc area ..if the employees equipment looks this good , well have to wait till in the morning to see what they drive. Thatll show if they get paid well or not ..old movers scouting trick ??
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July 2020 by Derrick Blackwell
The best moving company out here the best secret in Washington DC
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December 2019 by Jawad Hassan
Took all day to offload
