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September 2023 by grandpa 174
Best price and good mechanics
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September 2023 by Cor
Terrible communication and won't try to help you
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April 2023 by Ismail Hossain
Everything is too expensive . Another place $40 it here hundred dollar.
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January 2023 by Eric Travers
Jan 28, 2023 Saturday morning my fiancé arrived a 10:30 for a simple battery connector replacement. One of the employees gave us a quote of $90. That same employee advised my fiancé she could wait in the car until they are ready. The same dude that gave the quote departed without saying a word . Came back with Papa John’s pizza an hour later and asked her you ain’t get serviced yet? Another employee told her that she should come back Monday. This wasted a hours out of our day due to commuting from southern Maryland to this shop just to receive poor customer service and bad communication. I found another mechanic same day that did the job in 15mins and Charged only $60. Hi tech needs to work on their communication +customer service.Service: Auto battery maintenance
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November 2022 by Joseph S.
The skid plate under my car decided to come loose in the middle of driving - I called the closest repair shop to me to see what can be done, expecting no one to be able to fit me in their schedule with something so last minute. Hi Tech immediately picked up those phone and was able to squeeze me in and fix my issue in less than 20min. for an extremely fair price. While the business may look outdated, the technician was friendly, knowledgeable, and did an overall great job - don't judge a book by its cover! I'll be going back for any future work or checkups.
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September 2022 by Abdul Khalil Mohammadi
If the car issue is not of thier desire, they send you to dealer.
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September 2022 by Alexandre Chaput
Amazing and fast work. Very affordable
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July 2022 by JOSE MORENO
Had car troubles took it to them and they fixed it within the time frame I was told. Very affordable.
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May 2022 by Tomiko M.
One of the best, honest mechanics in the area. I have taken all of my family's car's here and the work done is great. Not sure why some of the other reviewers have had bad experiences but I've have been here many times and each times is just as good as the last. Way WAY cheaper than dealership pricing and better work in my opinion.
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January 2022 by Andrea Leonard
Disgusting professional & not adhering to COVID guidelines. I wanted a battery change, and I’m just getting over being ill. I asked the young guy in charge to please put on a mask.. this guy says “it’ll be fine”. The he Got in my car, drove it to the dock still in no mask and has another person mess with the car maskless. I said “again! I am just getting well! I don’t want to be sick again .. I need you all to wear masks if you’re going to work on and in my car, you need to wear masks”. He tells me well I don’t have COVID. I said , “ if you’re not going to wear the masks then I don’t want this service. PG county is requiring masks inside anyway”. They said then they won’t service me because they aren’t wearing masks. So they are ok getting inside your car and working on it maskless despite your request and the law. I’ll def be reporting them & take my money elsewhere. Do NOT go hereUPDATE: Called “311” and reported them for REFUSING to adhere to COVID safety precautions as a business in PG and for getting inside of my car and driving it without a masks when I specifically asked- and said I was just recovered. If they can’t adhere, they don’t need to service anybody.
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December 2021 by Stardust Buddies
I've been taking my 2 cars and 1 suv there for years. Mr. Ho and son do excellent work at a reasonable price,I highly recommend going there.
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June 2021 by Ziaullah Ahmad
The worst owner and customer service .
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May 2021 by Andrew Grey
Went to the location on brightseat rd to get a brake line fix was told there was another part and need some type of valve also and it would cost me 1400, I took the car to another shop only need to change brake lines which cost me around 260
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April 2021 by Biggs smith
Long ho is the man. Had me in and out in under a hour
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November 2020 by Daryll B.
This is my go-to auto mechanic. Hi Tech has done everything for me over the years from brakes to a new transmission. The crew here is honest, efficient, and priced reasonably. I am always surprised by the number of new model and high priced luxury cars that are brought into the shop. When I bought my new used car a few years ago I brought it in for the once over and would only finalize the purchase after this shop said it looked good. Over 200k miles later, outside of minor things, I have only needed brakes and a starter over the years. More than a decade ago I had an estimate given for a repair from another shop for a drivetrain differential issue (big trouble and huge dollars). I was told by AAMCO that the issue required an entire new differential system ($2500)!! On a recommendation from a friend, I took the car to Hi Tech and the owner, Mr. Long Ho, after assessing the issue realized all that was needed was a shift solenoid which cost only $50.....installed!!! From that day on Long Ho is the only person to work on my vehicle. He does it all, even auto electric. He even allows you to bring in parts that you buy online or from an auto parts store like Advance Auto or Pep Boys. Because I like high performance ceramic brake pads and drilled rotors, I bring in my own brake components and he installs them no issue for the same fixed price. The shop is all by itself on the outskirts of what was once the glorious Landover Mall. The Mall was demolished about 10 years ago but Long Ho and his shop in the parking lot remained. It is on an island all by itself, but still thriving because he is honest and low priced. It is hard scrabble but do not let the looks deceive you. It you want the glitz and free coffee from dealerships, this is not the place for you. If you want an honest estimate of your car's issue at a low price, done in an efficient amount of time....this is the place. The waiting room is sparse and the restroom is super basic so plan on dropping off and not waiting there unless it is something minor that will take an hour or two. The words "honest mechanic" and "low price auto repair" are the most important words here. Disregard the hard scrabble, Spartan surroundings. Trust Long Ho, he and his crew are fair and honest and those words are worthy of five stars.
