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November 2023 by Sheara Brown-Taylor
I have been bringing my Mercedes-Benz here for a little over 5 years. The customer service is always great and I appreciate that Biz is always a straightforward and professional person. He will let you know what the issue is, estimate the cost as well as let you know if in his opinion the repair is worth it compared to the vehicle age, wear and tear, etc.. I just got a new to me (used) 2018 GLC, my first stop… Biz! I truly trust him and his team to make sure I’m good to hit the road, I plan to continue being a long term customer.Services: Steering & suspension repair
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November 2023 by Sheara J.
I have been bringing my Mercedes-Benz here for a little over 5 years. The customer service is always great and I appreciate that Biz is always a straightforward and prperson. He will let you know what the issue is, estimate the cost as well as let you know if in his opinion the repair is worth it compared to the vehicle age, wear and tear, etc.. I just got a new to me (used) 2018 GLC, my first stop... Biz! I truly trust him and his team to make sure I'm good to hit the road, I plan to continue being a long term customer.
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November 2023 by Lexi Miller
My first time here, I set an appointment but was about 15 minutes late. They still serviced me on time which is rare for auto mechanic. They got me in and out in under an hour for my schedule b service. My car is happy now. The people were friendlyServices: Air & cabin filter replacement
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October 2023 by Mike Kelly
I’ve been coming here for about 4 yrs and they have been nothing but great. I use to go to the dealership but they would mention all this extra work far as brakes and rotors to be done so I got a 2nd opinion from Biz and he honestly told me wait until my light comes on I was surprised because he chooses honesty over a dollar ever since then I only come here. He does great work I’ve never had to bring my vehicle back for the same issue twice I recommend anyone with a Mercedes to come here
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August 2023 by Nakia Johnson
Great work. Trustworthy. Fair pricing. The only people that work on my car
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June 2023 by Wayne Blackwood - NOAA Federal
Don't understand why I've taken so long to write this review for German Service Center (GSC). I have been using GSC going on 6 or 7 years and all I have to say is 'Honesty" should be their one and only motto. There have been several occasions where they could have performed additional services on my vehicle but were honest enough to point what could wait. They are a breath of fresh air and can be trusted. The repair facility is well kept and tidy; technicians' appearances are professional; they will explain all the details of the repair (if you want); they treat everyone as if they were VIP's regardless of the value of your Mercedes. Lastly, I always get my vehicle cleaner than when I dropped it off. Maybe they are trying to tell me something :)
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March 2023 by Marva Gordon
Very honest nd trust worthy people. They did a good job fixing my Mercedes. I don't trust a lot of people with my car.
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February 2023 by Doug Bodenschatz
Amazing place. I have been going here for over a decade. Office is no-frills, but they have a space set up to work while you wait. One of the reasons I buy Mercedes is because I finally have a trustworthy shop - been ripped off too many times by the dealerships. Both my wife and I use this place exclusively for anything, big or small.Services: Auto body & trim repair
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November 2022 by Patricia Brown
Great place to take your Mercedes, New or old. Top notch service. Dedicated to performing a great job to satisfy the customers ?.
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October 2022 by Anna Reed
Friendly staff, efficient and knowledgeable service department. If you own a Mercedes this is an awesome service center to take your vehicle to.
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July 2022 by Greg Harris
It’s not a secret who the best in the Mercedes Benz repair business is. Anytime I call the ladies in the office help me check my car into the shop. Mr. Jimmy and Biz always handles business advising me on what to do and what not to do to keep my cars running at a optimal level. The elite service technicians always go above and beyond to make sure they diagnose correctly so we are not throwing parts at a issue like other mechanics in the business are. I can’t believe the work they are doing on my V12 engine. Giving my car the ultimate tune up to ensure years of continued use. Thanks German service center!Services: Exhaust
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July 2022 by kj kj
The staff and the service provided are always professional and efficient. I took my older Mercedes to the dealership that I purchased it and they were never able to correct my issue after 3 tries. However, during my first visit with the German Service Center, my problem was corrected.Services: Engine repair
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February 2022 by Joe S jr
Very friendly & clean service for my ML 350 GREAT PRICE $$$$ same service as the dealership and better price. nice clean waiting area up stairs TV, drinks, and parts are mercedes-benz 100 %.. Just need a part they have it. I get my wiper blades from them and a few other parts and had both of my battery change there, you have a big battery and a small battery and 5 yrs warranty on the battery..
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November 2021 by Big Tiny
I'm very impressed with this place. Very professional set up! Friendly service. Clean. Was referred by my auntie who is also a Benz owner like me. Big shout out to Biz!
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September 2021 by Roy Hodak
I live in Dumfries Va but returned to this shop that is an hour drive because of the professional service and family feeling I felt talking to the staff and the technicians. My car was cleaned when I received it back, and they called my rental to pick up the car I needed while they repaired mine. I wish I knew them earlier, I am a new loyal customer now. Thank you for your assistance. Awesome shop!Service: Transmission
