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April 2022 by Drea
Rude. Bad service. Thanks said it wasn’t returned on full.
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August 2021 by Andrea
Rude. Bad service. Thanks said it wasn’t returned on full.
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July 2020 by Megan Dadds
We reserved a truck over a week ago. We went to pick up and they didnt have our truck. On top of that they lied and said they called and left a voicemail. 1. My husband had his phone on sound with him at all times. He had no missed calls. 2. His voicemail isnt set up so that was obviously a lie. The ratings for budget is horrible. Why the hell did my husband not read reviews
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August 2019 by Dwayne Butler
My wife and I came in to rent a truck and the staff was very professional. They gave us a bigger truck than we reserved at the same price. I will refer my friends and return myself for our next move. Thanks team for a great experience. D. Butler
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January 2018 by Laine J
Great price but this is a kind of "satellite" office that does other things as well. I was overcharged by $65.00 due to mileage being entered incorrectly. However, the staff at the "All N 1 Stop Shop" communicated with Budget and I received my refund in just a couple days. In reality, the transaction was pending when I called about it and the company, Budget, could've just cancelled the transaction.
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November 2017 by Rodriquia Liggens
It was ok at first the prices seemed to be fine but when I called to see how much I would be paying how much would be credited back to my account they added all these fees and they said I used an excessive amount of miles that I don't believe I used but as a tip to anyone else record the miles BEFORE you drive the trucks and record it when you bring it back. I'm still waiting on my credit back and they are saying some things take longer than others I've never had a problem getting money back to my bank by any other company
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September 2017 by ponchito Morales
Make sure to inspect your truck Make sure to inspect mileage They easily mix papers and info
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August 2017 by Erica Johnson
How do you allow someone to make reservations and then are told you don't have any trucks upon arrival!
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July 2017 by Lala M
I had a good experience here. I was told that the reason for the bad reviews were because the website would put through orders not checking the store's inventory. I came in and within 15 minutes I left with my truck in good condition. The manager was professional and very nice. Thank you!
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April 2017 by shaina keldo
For starters, your website allowed me to reserve a truck only to get there and be told, they have no trucks available. Fine. But when I was checking my credit card statement, I saw that I was charged a "No show" fee of $50! No clue how you charge anyone any kind of fee when there were no trucks on arrival. When I called to have it removed, I was told to call customer care. Customer care told me I have to call my credit card people to have it removed, which made no sense because Budget truck rentals are ones who charged my card. So after the back and forth, I FINALLY got someone in this location, who still seemed confused about the refund, to remove it. How do you charge someone a no show fee, when there were no trucks available to rent when we arrived, AFTER reserving one? Never again.
