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June 2024 by Amaris Roberts
Had the best experience here today. Finally found an Auto Zone that isn't understaffed. I needed a battery. Brittney check my battery right away and was very motivated to install my battery because a storm was coming and I had my daughter with me. Other sales associates apologized for the wait and thanked me for my patience.
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June 2024 by Stunna Daren
Great customer service today. Was able to get what I wanted and the website displayed the correct item in stock. The place was a little full, but I imagine that’s how most auto stores are on a Sunday. The line went fairly quick though. Plenty parking and there were different payment options including apple pay. All in all, nothing to really complain about, and something to give kudos on for the excellent customer experience. Also, it’s usually unlikely to have so many staff in place. Happy they had that. It rlly help to move things along.
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June 2024 by Muscle Bone
The best Autozone that I've been to. The people that work there are knowledgeable and patient.
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April 2024 by Tameaka Davis
I was out of town and my headlight went out and I needed windshield wipers. I ended up only buying the light because I NEEDED that immediately, but I left the wipers even though it was raining off and on. The reason I gave them 4 stars is because of the prices not the customer service. The guy tried to get me to buy the wipers (his job) but those things wet about $15 more than they were at Walmart. So work on those prices for 5stars. They maybe so much more because they will put them on for you. #builtthatcostin. Makes sense, but I ended up buying them from Walmart and YouTubing how to install. OAN, I would have did the same for that bulb, but I needed it…it was too expensive as well. I bought it from them and installed it myself.
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April 2024 by accessibilityseo
I walked into this store to buy wiper blades ,headlights and a battery and I stood up in a line for almost 20 minutes and was becoming mad already, finally I came to a cashier called Bertrand .E , I think he is from Africa , I have never seen such excellent clientele ?, he will run for anything he needs to collect to help me,I was satisfied with his service to the point that I asked him how much I was to give him for the job done and he said it’s a free service and whatever I wanted to give him was Enough.very generous a guy, I recommend everyone to ask for Bertrand.E when you get to that store…
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April 2024 by ryah mcduffie
The young gentleman helped me with my check engine light and I had to get other parts for my car.
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April 2024 by Patrick Brown
Auto zone Auto parts store is the best. The staff will take care of the customers with everything they need for their vehicle
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February 2024 by Frances Batchelor
Great experience. Very helpful. One worker explained to me how to remove the back on my key fob to put in my new battery. They even let me use their screw driver right in the store so that I could do it myself. I was very grateful.
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February 2024 by Mario Avila
Good service
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February 2024 by James
Always have the parts I need
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February 2024 by Eric Mbangowah
Very bis parts store with a great team to serve the public
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February 2024 by Jr
Never every will I come here again. Went to the campus location and was told they didn't have there, but I can pay for it and pick it up at Landover location. Lines everywhere. Was told to pick up at the counter in the rear, then after I get thru that line I'm told I have to pick it up at the front registers because this line is for commercial. Now I'm in a longer line. My first and last time here. The part was a thermostat that is associated with the radiator. 1st off, the Thing didn't come with the gasket which is needed to make a firm fit, it's the rubber piece that goes around the edge of the thermostat and they didnt even have the gasket in stock. Shouldn't that come with the part? It's separate because it's a another play to get the money. The old gasket wouldn't fit on the new thermostat because, of course, it was an aftermarket product that was a different shape than the old one. I had to go to the mazda parts department to get the part and they had the exact same part that fit perfectly and it came with the gasket.
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February 2024 by Justin Solito
Bertrand Enow has been a HUGE help. Superior customer service. Give this man a RAISE!!!
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January 2024 by Jamison Moore
Quick diagnosis and good source for washer fluid.
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November 2023 by Mission O.
I visited AutoZone buy a new battery and replace my corroded battery. This has been one of the best customer server experiences I've ever had. Priest and Bertrande greeted me with a friendly smile, professionalism and extremely prompt amazing service! They replaced by battery with no issues. Their dedication to excellent customer service and professionalism is second to none and reflects great credit upon themselves and the AutoZone brand. My overall rating undoubtedly is 5 out of 5 stars without hesitating. Priest and Bertrande deserve a big raise and the biggest recognition/honorable mention for their amazing friendly service, attentiveness and professionalism. Thanks AutoZone for hiring these jewels of employees to represent your reliable business! :o)