AutoZone on Landover Road is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and accessories. Reviews highlight that the store is often well-staffed, which helps move lines along quickly even when the store is full. Customers report excellent customer service, with staff described as motivated, helpful, and generous. Specific services appreciated include free battery checks and installations, as well as assistance with finding and collecting parts. The store offers plenty of parking and multiple payment options, including Apple Pay. Some customers note that prices can be higher than other retailers, acknowledging that this may be because the cost includes installation services. However, the overall experience is positive, with many customers satisfied by the staff's willingness to help and the efficiency of service. The store is recognized for taking care of customers and providing for their vehicle needs, making it a recommended destination for auto parts.
The best customer service. Thank you Sean (Manager)
April 2025
I went in for a caliper, I was in and out with no hassle, The entire staff was helpful. I always give a 5 star rating for good customer service.
June 2024
Had the best experience here today. Finally found an Auto Zone that isn't understaffed. I needed a battery. Brittney check my battery right away and was very motivated to install my battery because a storm was coming and I had my daughter with me. Other sales associates apologized for the wait and thanked me for my patience.
