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September 2024 by Chidi Enendu.
Everything changed,like multiple inspections,on like before after multiple inspections they will let you know what is wrong with your vehicle so that you will be ready to change it when next you come,and I had few things to do on my vehicle and they let me sign after some time I found out that I don't have enough money to cover all and I told him to remove one of the thing so that the money I had will cover it but he said that there nothing he can do that I signed already and he was telling me to take credit line to cover it if not he is not going to release my vehicle to me unless I pay everything off.
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September 2024 by kava saki
Today i visit for Toyota Highlinder hybrid price is Expensive Its not leather seat i want leather seat i did not buy its expensive for me but the Advisor Kimberly She is very nice Appercited very proffessinal And nice deal with us if any one visit please meet Kimberly she is best one at toyota certified at capital plaza
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August 2024 by Maleekah OYEDELE
SPLENDID & Worthy !!!
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August 2024 by Elaine Stevens
Very good service. Oscar and Alex were great.
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August 2024 by Elizabeth Mendoza
If I could put 0 stars I will put them 0 stars. People be careful going to this dealership to fix your car they charge you a lot and they don't fix the car.
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August 2024 by S Webb
Generally they are nice but as far as executing customer service throughout your visit they lack severely. They never call you when your car is actually ready. I’ve been waiting for my car for three hours when it was ready with in an hour and a half. It’s a huge inconvenience and you should not have to call them to see if your car is ready.
And if they get too busy they do not explain your recommendations thoroughly. I was going to get the rest of my services done here but they never even called to tell me what I needed
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August 2024 by Keith Golden
Nice and friendly
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August 2024 by Innocent Ohiomu
Good customer service by Francis. He also called me to pickup the vehicle right on time
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August 2024 by Janette Reyes
Professional, clear communication, punctual, quick maintenance. Happy customer!!
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August 2024 by Martin Achaleke
I thank God for ms Buttler for her patience with me, her professionalism and her financial advice. The sales agent Luis has also been very good to me. I recommend always Toyota at capital plaza because we are more than friends. Francia started all this long ch change of relationship.
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August 2024 by Drea Molina
Oscar ensure that my service experience is smooth and hassle-free.
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August 2024 by Darea Pridgeon
Work supported in timely manner “Customer Service was excellent “ Thanks “ 2021 C-HR
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August 2024 by Chelsei James
My appointment was off to a rough start. I am used to being greeted in the service line and that was not the case at this location. While two lanes were open when I arrived, apparently only one lane was actually open. Waiting in the wrong lane for over ten minutes with zero assistance did not make me feel very welcomed. It would have been convenient to block the right lane if it was not available to pull into. Besides the rocky start, Jorge was very helpful and kind throughout my service. He answered my questions and made me feel more comfortable with this location. I do think the flow of service here is less personal than I am used to at Toyota, but I understand every location is different. I appreciated being able to use the wifi to do my homework and enjoy the free beverages.
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August 2024 by Omolabake Yusuf
Excellent
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August 2024 by Ayong Bertran
Their services and customer service is incredibly.it was a good experience with this location.
