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“Dex, Trey, and Dakari were absolutely amazing! They did an incredible, thorough job packing and unpacking, taking great care of everything and were the utmost professionals. We will definitely be using them again!”
“I would highly recommend this facility. It’s clean has good lighting and you can easily rent online. The representative was great polite,friendly,helpful and very professional. Excellent customer service.”
“Kiya was such amazing . She helped us complete our reservation for location in oxonhill because no one was there to help us move in and we had to come to another location for help , she's so awesome and made my move in so easy .”
“I had to come in to pay for a unit and i was running behind schedule. I was pushing it close to closing @ 6pm. My GPS's ETA read 5:56pm. so i called ahead and reached the store Manager Donald, who by the way did an excellent job. I asked if he didn't mind waiting for me as i didn't know how traffic was going to treat me. He said of course. I arrived @5:55pm & Donald checked me out within minutes. & showed me to my unit even tho at that point he was technically off. Thank you Donald for your professionalism. The facility was clean, and they had enough carts. ??? Which is a first for me. Carts are normally scarce at storage facilities.”
9:30AM - 6PM
10101 Martin Luther King Jr Hwy, Lanham
Self Storage
“This was my first time renting a locker so I called the 888 number to have all my questions answered. First I spoke to Amy and then I spoke to Kimbery. Both ladies were very helpful, professionals and knowledgeable about the rentals. Kim was even able to get me a military discount when I mentioned I was a dependent. After she emailed my contract, all I needed was a passcode to move in. I arrived on a Saturday around 9:30am, since they opened at 9am. I was disappointed that thr door was locked and there was sign stating their return at 10am. Once Tanisha arrived, we reviewed my contract and I was given an access code. She answered all my questions about how to get to my unit and getting reimbursed since I bought my own lock. There were dollies available to use and that made my move-in quick. I had a great overall experience and glad to chose to rent at this location.”
“Ebony was amazing!! I made a reservation online. I personally wanted to see the unit so I completed it in person rather than over the phone. When I arrived, the unit was perfect and the process was seamless. Clean, great temperature for my memorabilia and furniture, very secure! Ebony was very knowledgeable, patient, and helpful. She has a great attitude which is always a plus in customer service!”
“Danielle was so great! She made my move so easy. She showed me all of my options and was there to help me on the day I moved in. I’m glad to be storing my things at this location”
“Kiya's customer service at this public storage facility is truly exceptional. She attentively listened to my concerns, answered all my questions, and exceeded my expectations. I am thankful that she was available to assist me today. Kiya, thank you for brightening my day with your kindness and empathy.”
9:30AM - 6PM
1420 U St NW, Washington
Self Storage
“The initial offer price was great, so I signed up. The facility is safe and clean. I kept my furniture there for months without any coverage and it was in great shape when I moved out without any damage or termite. The manager is a very good, honest woman named Tiffanne. She was quick to refund the extra payment that I had made by mistake after moving out. The only issue with Extra Space is that they keep increasing the rent every 6 months without informing you. So read your contract terms carefully. I am not sure if other storage companies also do that. Maybe they all do. But if you are looking for a short-term contract I think it's great value for money.”
“After getting extremely frustrated in locating a storage unit, I decided to try this establishment. I spoke with a woman named Cheryl and she helped ease my mind by answering every question I had before I could even ask! Her expertise and friendly demeanor made my decision making process painless. If you need someone to contact, ask for Cheryl. She is absolutely amazing!”
“Thank you Denna you was so helpful during my paperwork, I highly recommend, the service is phenomenal , the property is kept exceptionally clean! Doesn’t get any better!!”
“Brian is the best manager I have met . He made sure I was properly taken care of, all my concerns were met immediately I walked into the office. If everyone was like Brian, the world would be a better place.”
“I rented a storage space from this company for my daughter, she was later advised that she didn't have to move out of her dorm, so she didn't need the storage after I paid for it. I called and explained the situation and was given a full refund. The man that assisted me was very understanding and he even apologized for my inconvenience, this company is great!”
“CJ was a wonderful representative. He walked me through the process of purchasing a storage unit, setting up the storage lock, and the contracts that needed to be signed. I recommend going to CJ if he’s available.”
“Dorthy was such a great help. She made sure we understood and made all processes plain. We would definitely recommend the Beltsville location specifically asking for Dorthy’s assistance.”
“Can’t recommend this company enough! They are total pros. Bookstore Movers packed my moving truck for a cross country move within a couple of hours and turned moving day from stressful to easy. Then I drove the truck 2,600 miles, including an incident where one of the tires blew out on the highway, and I still arrived at my new home with everything packed perfectly. Nothing broke! Totally exceeded my expectations.”
“I had the most amazing experience at this establishment. Ms. Ginger is the best. She took me around to see bigger units and transferred me with no problem. If you ever need to rent a storage unit come see Ms. Ginger. The place is nice and clean and climate controlled.”
8:30AM - 5:30PM
4814 Frolich Ln, Hyattsville
Self Storage
“I was very pleased with my move. Olympia came in and immediately went to work boxing up items and placing them on the truck. The workers were professional and friendly. It was the first time I moved, which was seamless, efficient and stress free. Anddd... I didn't have to do anything. Which was the best part!!
They exceeded my expectations!”
“I recently had the pleasure of using Extra Space Storage in the Takoma Park/Silver Spring area, and I can't say enough good things about my experience. From the moment I walked in, the staff was incredibly welcoming and professional. They took the time to explain all my options, ensuring I found the perfect unit for my needs.
The facility itself is immaculate and well-maintained, with climate-controlled units that provide peace of mind for my belongings. I appreciated the security measures in place, including surveillance cameras and gated access, which made me feel confident that my items were safe.
What truly set this experience apart was the outstanding customer service. The team went above and beyond to accommodate my schedule and answered all my questions with patience and clarity. They even followed up after my move-in to ensure I was satisfied with everything.
Overall, my time at Extra Space Storage was nothing short of stellar. If you’re in need of storage solutions in the Takoma Park/Silver Spring area, I highly recommend checking them out. You won’t be disappointed!”
“The service was incredible. Jan went above and beyond to help me out when I needed it most. She answered all my calls and helped me with my questions. Thank you Jan!!”
“The post that I previous stated was for a different location. I have not had any experiences with this location. The person that called me to ask me corrected seeing the very nice and pleasant it was very courteous. Here is the corrected post.”
“This was amazing service. Ms. Aprie helped me find the lowest rate and best suited option for me to store all of my appliances in. From the service to the at home environment this is an amazing place and great service.”
“Ron, thank you so much for your excellent service and professionalism. My experience was seamless, informative, and fast without missing a single detail. This experience made me feel like my storage items would be maintained in the safest, most accessible yet secure environment. 10 Star ? experience, brother Ron. Thank you so much!”
“This locationwas amazing!!! The management was awesome! Very helpful and so polite. They have the best prices and work with their customers. Hate to leave this location but must move closer to the city. I highly recommend here! Be blessed!
Joel”
“Ms stacie is definitely a woman to keep with your company she know how to treat her customers with respect I feel like a family dealing with her I will definitely recommend friends and families to this storage”
“The agent at the desk Donna was awesome. We booked the wrong location and she was able to quickly rectify the situation and was able to accommodate us. Would highly recommend this location.”
“I've been with SmartStop for years. Their units are well kept. Its always clean and I have seen the improvements over the yyears.I am a return customer. Ms. Julie was very helpful at helping me pick a unit along with Ms. Reyna.”
“I moved in a Sunday. Imani was there alone, to help, and she was excellent. From helping me find the storage unit, showing me how to open it, she was extremely service oriented.”
9:30AM - 6PM
9750 Apollo Dr, Largo
Self Storage
“We've had this storage for 3 years now and the employees have always been super helpful to us. Especially lately, we had some issues on our side and they- particularly the manager Khai- were really gracious and helpful in responding to us.”
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“They really are the nicest! I’ve had a great experience! They should NEVER get rid of the guys who handle the customers!!! Their customer service makes the experience more pleasant!l-makes the business !! God bless you ALWAYS!!!!???”