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October 2023 by Selina Frazier
They really are the nicest! I’ve had a great experience! They should NEVER get rid of the guys who handle the customers!!! Their customer service makes the experience more pleasant!l-makes the business !! God bless you ALWAYS!!!!???
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October 2023 by T
Not bad, average customer service.
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August 2023 by Emeterio Reyes
Everything about security is ok. The only big problem. It's that they have an extra key and sometimes we have to go on weekends like Sundays and you can't get anything anymore because the office is closed and we need the key
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July 2023 by Shibu
Had no problems dropping off some packages of mine at this Mini U Storage.
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June 2023 by Angela George- Edwards
This place lies to the customer the prices do not match what you are being told. They lie to the customers
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April 2023 by Pavonda Mickens
It's a good place for your storage. Nice and clean! ?
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December 2022 by Fayee Green Huston
To me it's a good place to leave your stuff. They keep it very clean and it's easy to get to.
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October 2022 by Kitty Mebane
The customer service is great! Sorry I don’t know their names, but the two guys and a lady keep up the awesome work and customer service! Ms. Kitty
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April 2022 by Adegbite Ademola
They seem friendly and courteous people until they auctioned one of our units cause of $312.00 even when I visited them and pleaded to give some more time to pay up. My wife called to pay for the unit, they told her the unit was sold but further investigation revealed the unit was auctioned after the attempt to pay. Contents in the unit was worth thousands of dollars, I wrote them to remit the excess proceeds from the auction according to the Maryland Self Storage Act , they refused to remit the excess to date. Fraudulent set of people
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April 2022 by Cheryl Rochester
They auctioned one of the units we had fraudulently, acted on the Maryland Self Storage Act but refused to declare and remit the excess proceed from the auction in accordance with the Act they relied on to auction. Fraudulent act
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August 2021 by R. Go.
Overall, they provide the size of storage that you need, at fairly low prices. But depending on the personnel working the front desk, this facility has really good customer service.
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May 2021 by ronald armstead
It's old and dank but its storage so this isnt a problem. They seem to have an active rodent problemsroppings are evident and repellent is evident in the air.. hours are restrictive too.
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May 2021 by TheDivaCountess
Prices are great if you book online through storage.com and use your AAA card. Free truck use on move-in but the truck was so dirty I am sure Covid-19 was in there in addition to any other germs you can think of - I was afraid. I didn't see any climate controlled units. The office staff is professional and polite.
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May 2021 by Chenita Jasmine Amey (Nita)
Great staff and my unit is so convenient
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May 2021 by John bosco
My storage place
