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November 2023 by Charlotte Jenkins
CarStar is the worst service I have ever experienced. They have had my truck since 8/30, and the lack of communication is sad and unprofessional. I've had to visit the location three times because they will not return phone calls. I will never use this company again. As of today, I still need to get my vehicle and know the status.UPDATE: My car was totaled out. they were unable to fix the issue. SMH!
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November 2023 by Jimmy Zeigler II
Once the process began, they were very professional and expedient.Service: Body & Trim
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November 2023 by Mariano Villa
While I never actually had any collision work performed, insurance totaled my car, before it got to that point, the manager, Andrew, and customer service rep, Lilli, were extremely helpful with my situation. Andrew explained moof the process and what to expect my own insurance company did. Lilli was always pleasant and helpful whenever I had questions. If I need bodywork done I know where I will go!Service: Body & Trim
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August 2023 by Marci Shegogue
Wonderful service by Andrew, Michelle and Lilly and the body shop team! Communication over the last 37 days was excellent, always kind and helpful. And wouldn’t let my car go until it was 100% to their standards. They worked with my insurance company AND the rental car company to ensure communication was solid and consistent. Andrew even offered that his team would drive to Pittsburgh to get missing parts if needed to help get my car done! Impeccable service, and a beautiful finished product. We couldn’t have asked for more!
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August 2023 by Gary Thomas
Lilly and Michelle I believe the names are correc, was great very responsive service. They replace my front end and looks like new….. The body work done to my vehicle GREAT!!!!!!!! Good experience over all…..Services: Painting
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August 2023 by Elvia Garcia
I called asking for an estimate and two different lady's put me on hold for 5 minutes saying let me transfer to the body shop and finally the lady said give me your information I will call you back because body shop is busy. I said don't bother
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August 2023 by QT Time -QueenTriber
Great Service.Lillian was a Superstars Sweetheart
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June 2023 by Valerie Jones
Was always informed via text the status of my vehicleService: Welding
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April 2023 by Deborah Williams
My car was vandalized and it was taken to Car Star and what a great beginning Michelle was so kind she made me smile with her kindness. Customer service excellent,Service: Electrical
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April 2023 by Remi Bamidele
Great Place for body work on your car & very professional
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March 2023 by Mable Boatwright
My experience was wonderful .the staff was very professional and welcoming. I would recommend this shop to anyone who has an automotive issue.
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February 2023 by Dennis McKinney
The temperament of the representative was not friendly. Very curt.Service: Body & Trim
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January 2023 by DJ BLAST237
10 days for a rear bumper fix ?? that’s a rip to my insurance but what’s my own. My shop will do that for a day.Service: Body & Trim
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December 2022 by philo amaechi
They will able to assist me to their best ability and I am grateful.
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November 2022 by Francis Onunkwo
Very thorough job. They don’t cut cornersServices: Body & Trim
