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July 2024 by Michelle Day
Every year I buy supplies to donate bookbags and these stores limit their supplies "sometimes " ,I'm so sick of always trying to do something nice or give back it's always someone trying to stop you and the stupid thing about it is limit is only for 1 day,is dumb,but today at this location the manger who didn't even speak to me,the young black lady,but spoke to the older white man, but then he started to argue with me at the register and said you can come back tomorrow to buy more ,like really sir ,for all that you could have made two separate transactions, I'm so sick of these racist,one year no limit, next year it is a limit stores
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July 2024 by Patti DeArcangelis
Fantastic customer service!
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July 2024 by William Buttermark
Great employees but the internet connection in the Lavale Md is very slow. Ap is very hard to access in the store. Pricing is not competitive
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July 2024 by Lynda Fisher
It was so easy to order online then go when it was ready and pick it up. I walked in and walked out in 5 min.
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July 2024 by Gene Davis
Good store and team.
Hope community shops to keep them in area.
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July 2024 by Jeffrey Beck
I visited to drop off some ink cartidges for recycle. Pleasant visit. CSR Leslie and I chatted a bit. I purchased a replacement office / desk chair while there. Thanks Leslie for a great transaction!
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July 2024 by Jill Baldinger
Great service and a great price on a printer!
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May 2024 by Ej Holly
Kind and courteous service
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May 2024 by JoAnna Skelley
Great customer service.
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December 2023 by William Davis
Nothing but horrible attitudes in that place. Tech person was nasty to me and who ever the manager was at the time was no better. They try to turn it around like your the problem. I will never go back again. Customer service training is obviously lacking.
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November 2023 by William Perdew
The self service copiers work pretty good, (most of the time).I've been to other Staples locations that were nowhere near as well kept as the LaVale store.
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September 2023 by Peppermint Patti
Very positive experience every time. They set the example for customer service!
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June 2023 by Jay Beezle
Super friendly, super helpful. Knew exactly where to go for what I needed even though my request was obscure. When it didn't work out, she gave me a no-hassle return. I think she was the manager or supervisor, she was the taller brown-haired lady with glasses. I didn't get her name but I wanted to make sure she got credit for being so awesome
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June 2023 by Heather Ott
The store is clueless on printing, the corporate office isn't any better. Staples doesn't care for the consumer.
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May 2023 by Jay Bee
Super friendly, super helpful. Knew exactly where to go for what I needed even though my request was obscure. When it didn't work out, she gave me a no-hassle return. I think she was the manager or supervisor, she was the taller brown-haired lady with glasses. I didn't get her name but I wanted to make sure she got credit for being so awesome
