Martin's Pharmacy in LaVale is a business that receives mixed but detailed feedback from its long-term customers. The pharmacy staff within the store are frequently described as courteous, patient, friendly, professional, and willing to go the extra mile, with specific praise for their helpfulness in managing medications and orders. Many customers report positive experiences, finding the staff knowledgeable and the service timely, which leads to strong recommendations. However, the store also faces significant criticism regarding some employees being described as brazenly rude, nasty, and engaging in behavior likened to harassment, which has notably affected customer perceptions. Regarding the store operations, the market is nearly always impeccably clean and as well stocked as others in the area. It is particularly noted for having the best and biggest selection of produce and specialized diet foods, along with great seafood, a fresh salad bar, and a great meat department. The store is well-stocked and seems to rarely run out of produce. Convenience is highlighted through its location with lots of parking. Nonetheless, there are operational complaints. Some days the pharmacy lines get ridiculously long, creating difficulty for disabled customers, suggesting a need for a backup register. Additionally, the store nearly always runs out of a large majority of ice cream, popsicles, and fudgecicles, and has discontinued its own brand of regular and lite yogurt. In summary, Martin's Pharmacy provides reliable pharmacy services with a generally friendly and professional staff, housed within a clean, well-stocked market offering excellent fresh food selections. The experience can be inconsistent due to the demeanor of some employees and specific, recurring inventory shortages.
