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July 2024 by Desiree M
I live in Waldorf but will travel a few minutes more to visit the Walgreens in LaPlata. The staff is so much more helpful whenever I visit this location.
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June 2024 by Dr. Jill Hudnell
I am very shocked by the customer service I received in this location. The pharmacy tech, name of Joy, was so rude to myself and my husband. She threw the medication for my husband on the counter and said she was "not filling a damn thing" then walked off. She proceeded to yell at me upon my entering the store and was even screaming at me in front of customers. The whole experience has me shaken. I'm afraid to have my medicines filled there going forward as I am afraid Joy may alter my scripts on purpose and cause harm to my family. She was very aggressive, abrasive and completely unprofessional. She sounded and acted like she had no home training or Customer service training. She was in complete opposition to what Walgreens stands for and I am appalled that someone like her works in that facility. Needless to say, I've reported the incident to corporate and am trying to contact the store manager so that this problem doesn't arise again.
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April 2024 by Doctor pamela tom Cruise
It was quite very peaceful I didn't feel put out of place as much
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April 2024 by Laurel Lehman
We were visiting from out of town and I dropped my wallet in their store. The workers and manager went above and beyond to find me and were able to find my phone number to notify me that they had my wallet. They saved me so much stress as we are flying out in a couple days and I would not have had my ID. Thank you for your kindness, honesty, and diligence.
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March 2024 by Francesco Hayes
Worst customer service ever! I am not sure the people have forgotten how to communicate or if the people just need to find a new profession? I called at 11:00am to have a prescription transferred to their store. I gave them all my information then deciding to wait until 3:00pm to call to check on it. Thinking that this would be ample time to allow them to get it along with all their other job duties, including their 30 min lunch break. When I called they hung up on me. I called back and I said, hello then my name and they put me on hold without saying a word. Then hung up AGAIN. I called a third time and was put on hold for 30 minutes. Once they answered they said that they just received it and it will take about another 3 hours to fill it.
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February 2024 by Kate Balaban
I have had numerous bad experiences with Walgreens. From convincing them to give me a COVID booster, to missing prescriptions, to long waits, to most recently being on hold for right now 30 minutes trying to refill a prescription. Someone has picked up the phone numerous times as if to answer, to be on hold again. I have no idea what to do.
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February 2024 by KEL TOKAR
1 star is way to much. Worst customer service. Employees including the manager on duty could not be bothered. This review was Not pharmacy related.
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February 2024 by Lt Chuck
Little wait for scheduled vacations. Limited seating.
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January 2024 by Morgan Jordan
Service is horrible. It’s to the point I prefer to get my prescriptions delivered. They move so slow in the pharmacy as if they are not providing service to those who are sick.
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January 2024 by Tina Schroyer
The employees are very accommodating and friendly
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January 2024 by Amadu Turayson
Very slow service and I’m setting here now for over 15 minutes waiting for my wife prescription and I called earlier they young Lady answered the phone told me everything would be ready by 12:00 pm and I came exactly at 12 pm on the Drive through I might as well go somewhere else smh no sense of urgency here
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September 2023 by allie rodriguez
Would not price match with their own online prices claiming I have to order online for that price when the walgreen website clearly states they price match to their own online prices. usually wouldn't care but the fact that it was literally $6 more expensive in this economy. Try CVS across the street
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September 2023 by Laura Pickard
My prescription was apparently not available from the manufacturer, but no one bothered to call me and tell me. Two weeks later when I called, I was on hold for 30 minutes while the pharmacists chatted with each other and then was told there was nothing they can do to help me. VERY BAD BUSINESS.
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August 2023 by Matthew Jones
The store was clean and very nice.
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August 2023 by Jadyn Pefley
First of all, the pharmacy is never open anytime I come. The staff do not try and help you find items, and also don’t talk to you at all while ringing you up.
