The branch has been fine to deal with. Always a pleasant experience. If you call Truist customer service, the representatives are in the Philippines… Friendly but not helpful at all. Wish this company, BB&T, never merged with Suntrust.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.