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August 2024 by Alaina Thompson
Great sevice with gio
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August 2024 by Susan Parker
My son bought a Dodge Ram from you all in July and Colin was the sales person. My son has been trying to contact Colin to no avail. He has tried to find help at the Waldorf Ford with the problem he has and again no help there either. He has called a total of 15 times and he gets, “Colin is not here or he’s helping a customer. I’ll take your name and number and have him get back to you.” Let me tell you, if I ever gave this type of customer service with my business, I wouldn’t be in business! You people are NOT customer service focused. Colin is NOT a man of his word and after 15 calls my son still doesn’t have the help he needs. Very, very poor customer service. As a business owner, I know a bad word spreads a lot faster than a good word about a business and I’m not one to give poor feedback but you all, this is ridiculous! Oh and btw, he still hasn’t received his new tags. The temporary tags will be expiring soon.
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August 2024 by Michael Parker
I bought a 2017 Dodge ram 1500 from this place on 07/07/2024 and my first impressions were pretty good. The truck was what I was looking for and the team seemed to be good. However, when it came time for a test drive, the battery was dead. Like, dead dead. Not even a light would turn on. I was suspicious that the battery may be shot but they jumped it and I test drove it.
Overall I bought the truck and took it home to Virginia. After getting home, I tried to start the truck and it was dead so the battery is damaged and needs to be replaced.
I called Colin at Ford and he said to buy a new battery and email him the receipt and he'll reimburse me since he was aware the battery may need to be replaced from the test drive.
After 12 phone calls, I have not heard anything from Colin about getting the money back for the battery. Every time I call, he is always with a customer and he'll call me back. But every time, he never does. It's been 6 weeks and I still haven't heard anything from him. I even called Ford of Waldorf because they are connected to Ford of La Plata and even they said they'll call me back the next day and even they haven't called me back.
Both of these Ford dealerships only care about the sale and nothing else. I will NEVER deal with these people again. They are crooked and don't care about you after you roll off the lot.
There's always better dealerships so stay away from this one!
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August 2024 by Jasmine Anthony
Please seek out Michael Carroll and Collin Johnson. They are so professional and made the car buying experience very easy.
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August 2024 by Terrence Conner
The guys were great thanks for everything.
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August 2024 by Piper Rose
Awesome experience! Everyone was helpful and able to answer any questions or concerns we had.
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August 2024 by Nahara Molina
Good treatment, the people who served us treated us very well!!!
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August 2024 by Keenen Manley
Great car buying experience, cant wait to drive my new car!!!
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August 2024 by Ward Graves-Corbin
Very great love it got my 2007 mustang and its sweet like cheeks great dealer 100% advise you to come here
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August 2024 by Sara O'Neal
The La Plata team was great! Will definitely buy from them again!
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August 2024 by paula Montoya Leal
Great service and team !
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August 2024 by hilaire ngimbi
Deonta and the team was absolutely great! We will continue to do business moving forward!
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August 2024 by Sierra Hurston
Went to 5 places around the area and this was the best!! Most amazing people to work with and super helpful
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August 2024 by Chase Waddell
Great guys!
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August 2024 by Eddie Sams
Colin was very helpful and understanding during our truck buying process.
