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“Temika at the self-checkouts is amazing! She answered all of my questions and had a friendly, positive attitude towards her work. Not many people are like that, so shout out to her!”
“I wanted to take the time to update my review. Today I went for a sale and my experience couldn't have been more perfect. Let's start with the supervisor, Nichole (I apologize if I spelled your name wrong). She greeted my daughter and I at the door and went straight into helping us. She was called maybe five times to handle/fix something and her demeanor never changed. My 12 year old daughter commented on that. To have a professional woman give a real life example, to a young teen, of how to run a business in the real world - thank you.
Next, Sam! Thank you for closing our the deal at the register. You greeted, made sure we found everything okay, and even did some problem solving for us.
Truly appreciate you and the team.”
“Lots of stuff there. Store looks small but it is large inside. Excellent variety of supplies. Not sure of the pricing but it had what I needed and could not find at bigger chain stores like Lowe's or Home Depot.”
“I rented a hydraulic brush hog today and the service I received was very friendly and attentive. The equipment worked great. The pick up and drop off was smooth.”
“Darrell, an Associate in the Lawn and Garden department, is very knowledgeable and kind, genuine and easy to work with/talk to. He went out of his way to help my Mom and I with what we needed. He had thoughtful suggestions and questions. Plus, without our asking, he walked us out and loaded our vehicle with a very heavy item. We are very appreciative and thankful to Darrell!”
“Generally, it's a five star experience, but I had an awkward interaction today that brings it down to 4.
Two employees were bringing a chicken coop around the building. I asked if they were selling it, and instead of telling me the model and that it was available inside, they just told me I couldn't buy the display units. No other information.
Of course you can't buy the display units. I just wanted the coop. She then used to opportunity to tell the other employee to make sure people know they can't but the display units. It felt weird and condescending.
I had to go inside and ask another employee about it, then go back outside to point the coop out to that employee, all the while being awkwardly ignored by other two employees who had moved the coop.
I get that they may have been distracted, but the two employees moving the coop could have at least given me the model info or directed me inside. Very awkward.”
“I regret not coming here first! I had gone to 2 other stores beforehand and sadly they couldn’t help me. They say 3rd times the charm, and they weren’t kidding! Ferguson had the part I needed in stock and I was in and out within minutes. Thank you to the staff! You guys were awesome!”
“I love coming to this Lowe’s! But I have to say, I really miss my favorite cashier Lesly. She was always so kind, efficient, and made my visits feel extra special. Her positive energy and great customer service really stood out. Hope to see her back at the register soon!”
“Everytime you go here and don’t know where to find anything . The person you want to ask for is Miss/Mrs Kanika. I always pray she’s on duty each time . This woman knows where almost everything in this homedepo is at and off her head too . Miss Kanika is always ready to help and with a smile too . I usually drive extra 5min away from a different home depo that’s closer to me just to come to this location cos I know all my problems are solved in terms of finding anything soon as I see Miss Kanika. Thank you so much for being amazing ma and I hope this location sees your value and even promote you cos damn I wish half the workers can know where things are like Miss Kanika does . Thank you ma”
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“Without a doubt, the people there are friendly and helpful. When walking in, you are greeted with a warm genuine smile by the staff, who will ask if you need any help finding anything. This ACE is a little out of my way, but I don't mind because driving an extra mile for feeling welcome is worth it.”