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September 2024 by Murphy Shorb
The folks at Precise Auto were able to help me out ASAP when I drive into their shop with a pressing problem. They were nice to chat with and took great care of me when I needed their help.
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August 2024 by Karla Sanchez
This shop tried to scam me y’all.
So I have a 2011 dodge avenger, I brought to the shop bc they said they do free inspections. I said cool cuz the one in Germantown was gonna charge me $300 for a inspection.
Greg and Phil were the ones that spoke to me. Phil ended up telling me that my brakes were giving out and that on the front I was missing brake pads (if that was the case I wouldn’t be able to brake at all lmfao ?) . Also said my struts/shocks were significantly damaged. They estimated me almost $5,000 dollars worth of repair.
The biggest issue I originally knew I only had was just the camshaft sensor A, wanna charge me $420 to fix it. I kept explaining that the car kept stalling or stop accelerating bc of this. But Phil decided to say that it shouldn’t be something I should worry about. He was telling me to get the brakes done first, the sensor and the struts after.
He was trying to tell me not to go to places such as jiffy lube, or the lube center bc they try to get money out of people. I was already aware of that, but I’ve always gotten my oil changed done at the lube center because I don’t feel like dealing with it myself. So much for a owner, trying to scam me $4,700 to fix things I didn’t need to get done.
Note: I got my dodge hardly two months ago.
Because of all the issues he listed, he was trying to tell me to contact my dealership and demand that they fixed it. Or go thru it with an attorney, etc.
I called the dealership, explained everything to them. They let me bring the car in the next day. I brought a friend of mine, who’s also a mechanic, just in case the dealership was gonna try to lie to me as well. They took me inside the garage that next morning, let me
Take pictures of everything.
My car was perfectly fine! AND I CLEARLY HAD BRAKE PADS ? on top of that the dealer fixed my sensor with no problem
never taking my car to this place in Kensington ever again. Tryna get money out of me, a female? Im into cars, I don’t know everything in terms of the mechanics except for majority of the basics for what I know. But cmon Phil, telling me that you’ve been doing this for 20+ years. Yeah, 20+ years SCAMMING PEOPLE JUST LIKE THE REST OF THE SHOPS! Gtfo
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August 2024 by Colleen Polmateer
They are great! Very quick and thorough! I have a lot of trust in them as well!
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June 2024 by Jonathan Panczyk
This is a family-owned professional business that has an awesome staff & they 100% stand behind their work.
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June 2024 by Itzel Mejía-Menéndez
Greg, Blake and the entire Precise Auto Team were patient, helpful and understanding, words I never thought I'd use based on past experiences with mechanic shops. Their diagnostic eye is keen and their work is thorough. They carefully explained the detailed, multiday diagnostic and were supportive as I made the ultimate decision to have it towed for donation. I will definitely return soon to have them service my remaining vehicle.
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May 2024 by Neeka
Greg & Blake were a tremendous help to me navigating the issues with my vehicle. They were patient, clear and concise going over & above to ensure that my family rode in safety.
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April 2024 by Marisa Tamari
Phil, Blake, and Greg always take great care of my car and treat me like family. They are responsive and professional and their prices are fair. I wholeheartedly recommend Precise Auto a trusted neighborhood business. It is so much more authentic and honest than any dealership and they are personally accountable for their work.
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March 2024 by Regina
Phil and Greg were very nice, helpful, and explained repair and gave recommendation for future services (I got an alignment and waited for it - less than an hour). It was so nice to be waited on in a small business, compared to a busy chain!
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February 2024 by Samantha Nagrabski
Blake and the rest of the guys at Precise Auto saved my car!
I went to get an oil change across the street at Valvoline. When I drove in, my car was operating fine; there were no leaks. I waited at the service bay for almost an hour for them to finish. During this time, they damaged something in the oil line and told me I couldn’t drive my car off the lot! My car was apparently torrentially pour out oil. Obviously I was shocked.
The manager on duty at Valvoline recommended this place. I spoke to Blake on the phone who advocated for me to 1) get a refund from Valvoline for the “oil change” 2) have them pay for a tow truck 3) make sure the repair was paid by Valvoline - and not out of my pocket.
I’ve never had that kind of service anywhere. I’m very impressed!
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February 2024 by Ali Anderson
With no notice, they were able to get the part I needed and make repair in less than 24 hours! These folks are the best! They gave me a more than fair price on parts and labor. Thanks again to Blake et al!
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December 2023 by A.E.C. Heating & Cooling, LLC
We are extremely happy with the personalized service, and attention to detail that we get every time we bring our vehicles to Precise Auto. We have been taking our fleet vehicles, as well as our personal vehicles to Precise Auto for a few years now, and we couldn't be happier with the services we've received. They have a very friendly and knowledegeable staff, from the front of the house (Blake and Greg) to the technicians behind the scenes, as well as the owner Phil. We will continue to use them, and highly recommend them to everyone we know!
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November 2023 by Nikki Forry
I am so impressed by and thankful for Precise Auto Service. I got a low tire pressure notification while driving around town. They were so kind to take my car in right away! They fixed what needed fixing and had me on my way within 15 minutes. I appreciate not only their expertise, but also their welcoming and friendly demeanors. I felt that I was in very good hands and would highly recommend them!
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November 2023 by Pete Marquez
I've been coming to Precise Auto for the last 9 or 10 years now and it's not an easy finding a professional, reasonably priced and honest bunch of mechanics but I have found that at Precise Auto. Phil and Blake make a great team for your automotive needs. I would definitely recommend them.
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September 2023 by John Straub (ALIGN-media)
Excellent service as always. Phil was his usual story-telling self. The truck now works perfectly.Services: Steering & suspension repair
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September 2023 by Isaac Aku
The most honest and thorough Mechanic I have met. They do a wonderful job and treat you like part of the family. I appreciate the service and honest work they provide. Absolutely recomend.Services: Air & cabin filter replacement
