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January 2024 by Cody Wilcox
Very kind staff. Knew exactly what I was looking for and easy setup for rewards program. Only place that carries Zignature dog food that I could find. Dogs loved the cod skin snacks. Thanks for having a nice product for my fur babies.
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November 2023 by Kristina Weber
Very nice shop. I buy my cat food here. It has a good selection of premium cat foods, even more if you buy single serving cans (I get the 5-6 oz cans). The staff is kind and attentive. Be aware they don't have carts so bring a reusable bag for carrying.
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September 2023 by Jasmine Diaz
Long over due review - walked into Pets are Home a few months back & met Gabriel who also has a French Bulldog, and shared his insightful knowledge about the breed and various dog food recommendations. Made a switch to Carna4 (whole food ingredients) & I’ve seen a drastic change in my puppy’s coat, and overall health. Couldn’t be happier!! They also have a great selection of treats.
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September 2023 by Kyla Honesty
Nate is very kind and knowledgeable! He was able to help me navigate the best food for my 12 year old dog after years of struggling to find quality food..she loves it! I am so thankful that I came here.
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September 2023 by L L
We love Pets Are Home! Came to the Kensington location to find healthier/leaner cat food for our cat’s weight loss. There we met Courtney, the Assistant Manager, and she was a dream!! She listened to our concerns and requests and gave us options that fit our needs. She was also very optimistic and hopeful with the information she gave, which really means a lot because it can be confusing and frustrating dealing with these behavioral/health issues. We left with different wet food options to try as well as sprouted seeds and goats milk! Courtney suggested these products and explained why they would be worth trying, and what could be tried next if they didn’t work, and I’m really confident that we made the right choice. She answered all of our questions and even made product comparisons to things we were using before so we could really understand the nutritional differences. She also explained the different promo options some of the foods had. Courtney even asked questions about our cat’s behavior to better understand how to serve her needs, and her questions were right on the nose, and come to find out she has years of experience with animals and animal nutrition!! We love that!! I can’t express how much that means to us; for the people selling animal food to be knowledgable in animal nutrition, it’s awesome and so helpful! We went to the Rockville location a few days ago to buy a full pack of the wet food and ran into Courtney and gave her an update! She seemed genuinely excited and relieved that we were finding success. We definitely will keep coming back to Pets Are Home. They carry cat food that Petsmart and Loyal don’t have, and their staff is incredibly caring and knowledgable. I feel like I’m getting a legit consultation and not just having a list read and sold to me. We love Courtney and we love Pets Are Home!!!!!!
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June 2023 by cindy fitzgerald
The owner of this hidden treasure was so helpful , knowledgeable, and passionate about the food and toys for pets.One of his exceptional skills was knowing accurate information about animal’s with allergies and suggesting a food that was both healthy and tasty for my dog.I appreciated that he was even willing to talk with my friend who is a vet tech for I needed to differentiate between a good sales person vs a truly well informed person.My dog is loving his food and doing well on it too.He was a pleasure to work with and I will certainly choose this store as my go to pet store.It’s worth checking it out!
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June 2023 by Amber Marie
Better selection and quality then chain pet stores. The guy working there are is very knowledgeable. Glad we found this gem!
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May 2023 by Lauren Swift
Michi is a doll, dahling. Not only is she knowledgeable and easy to talk to about products and cats, she humors customers who overindulge about their first world pets' stories and bourgeois lifestyles, not just me! Haha! But seriously Michi is great and the quality product offering at this little store is ?
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April 2023 by Catalina Canales
With so many pet stores closing, Pet Value, and now Loyal Companion, it has gotten so hard to find treats and bones for our dogs. We had five pups, two passed. Our remaining three are picky eaters when it comes to food and treats.We found this amazing store on Google, and made it a point to visit. I am so grateful I visited because this shop carries all my pups and cats favorite foods and treats. Thank you for being open and carrying such a diverse selection. Finally the stores rewards points are Amazing. We will be back soon.
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April 2023 by Dipshan Gurung
By far one of the best pet stores I’ve gone too. The owners to all the staff here truly care about animals. My dog had severe allergies and I gave this store a call for a particular brand of dog food and I happened to get the owner on the phone - he took the time to go into detail about a brand of pet food that has resolved all the allergies for my dog. All of the items in the store are approved by the owners.Our family also stops by to get treats and we have been incredibly impressed by the healthy natural chews that they have.Absolutely are rare find in the world of big box stores and a must see for all pet owners.
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April 2023 by Gina Junio
Wonderful store to get quality goods for your pets. The staff is always so helpful l, knowledgeable and friendly. Will definitely be coming back soon.
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March 2023 by Reginald V.
The staff is friendly and very knowledgeable! Their selection of toys and treats are nice but the highlight is the diverse selection of premium food products for your fur baby. After we picked up some Primal Pet products a staff member kindly gave our doggo a pig ear chew on the house! Needless to say, this is our (doggo included) favorite neighborhood pet supply store.
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March 2023 by Chanpen Tee
The store is nice and clean. There are a lot of nice treats and dog and cat food brands as Royal Companion shop. The staff is nice.
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February 2023 by Allison Colker
Our new favorite pet store! The only place we will now shop for our pups! Beautiful store and over-the-top helpful and friendly staff! We were sad to see our beloved Whole Pet Central close, but Pets Are Home is even better! We are crazy dog parents who are obsessive about feeding our pups the healthiest foods and treats. One of our babies suffers from extensive food allergies and environmental allergies, coupled with extreme anxiety. Partnering with a holistic pet store is essential for us in caring for her and her sister. We have always had that partnership at Whole Pet Central and now we’re confident that we have it at Pets Are Home! On our very first visit, Nate, the owner took the time to understand our baby’s allergies and showed genuine concern. When we inquired about single-ingredient treats that we need to purchase that he doesn’t currently carry, he immediately wrote them down and vowed to research carrying them. We can order them online, but would much rather purchase from a local small business. He even expressed openness to carrying our destructive chewer’s favorite brand of indestructible stuffed animals. Again, we could purchase them online, but would much rather support a small business in our local community. To make this amazing store even better, they deliver. And they are soon opening a location close to our home and my work in the Gaithersburg/North Potomac/Darnestown area.
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February 2023 by Allison C.
Our new favorite pet store! The only place we will now shop for our pups! Beautiful store and over-the-top helpful and friendly staff! We were sad to see our beloved Whole Pet Central close, but Pets Are Home is even better! We are crazy dog parents who are obsessive about feeding our pups the healthiest foods and treats. One of our babies suffers from extensive food allergies and environmental allergies, coupled with extreme anxiety. Partnering with a holistic pet store is essential for us in caring for her and her sister. We have always had that partnership at Whole Pet Central and now we're confident that we have it at Pets Are Home! On our very first visit, Nate, the owner took the time to understand our baby's allergies and showed genuine concern. When we inquired about single-ingredient treats that we need to purchase that he doesn't currently carry, he immediately wrote them down and vowed to research carrying them. We can order them online, but would much rather purchase from a local small business. He even expressed openness to carrying our destructive chewer's favorite brand of indestructible stuffed animals. Again, we could purchase them online, but would much rather support a small business in our local community. To make this amazing store even better, they deliver. And they are soon opening a location close to our home and my work in the Gaithersburg/North Potomac/Darnestown area.
