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October 2023 by Nate
if you have a nice car with nice wheels, do yourself a favor and don’t go here because if you do go here and they scratch your wheels like they did with mine, they’ll deny everything and tell you that they have this video of your car previously scratched, and they are not responsible. They are completely denying doing this. I’ve gone here with the same car for over three months and never had an issue. The person is arguing with me about some ridiculous claims that I have previous damage to the wheels yet they don’t realize that the damage is exactly the same on both the front and the back left tire, which is where the track is to bring the car into the car wash the bristles spin and they must’ve had a rough set of bristles today because it basically destroyed my wheels each wheel cost $1500. Rather than continue to argue with them and pointless emails and take them to small claims court. I’m gonna push social and you can make your own decisions based on the video. Backstory I was involved in a small hit on my body of my car only a few months ago, which did not do anything to the wheels. You can see it for yourself in the video. The thickness of the hard brushes they used, matched the surface area and thickness on my wheels for both the front and rear tires not just the rear tire where the damage was on the body. This type of abrasion only occurs from scratches, rubbing, bristles, etc. Mr. wash says that I had the same scratches before I entered the car wash which is completely insane. They have never asked to meet me in person. They’ve never asked to put the car on the track to see where the brush matches the wheel and they have not looked at the brushes and I guarantee you other Tesla owners are having this problem and haven’t found out yet. I am furious and canceling my accounts for the last 3 1/2 years I’ve used this place not a Day longer.
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October 2023 by Jose Luna (NO RELIGIONES)
Nice place to wash your carDo not go on Sunday between the hours 9 am and 12 pm or you will not be able to vacuum your car, lots of people between those hours.
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October 2023 by Jill Greenstein
Ok car wash. Don't get sucked in to their monthly plans unless you have plenty of time to use it. Hard to cancel online.
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September 2023 by Jeanine L.
They keep charging me in spite of canceling on website two months back. The car has not driven there and they have photographs IF it had been there. No response. Disputing on credit card since July! The 3x I used the service wasnt worth the $29.99
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September 2023 by Arista W.
$30 for a car wash and you gotta vacuum and clean your car yourself. I think not. I drive a Benz and will not be played with like that. Never returning and I hope returning customers reconsider. Plenty of car washes in the area that you can get your moneys worth. & I should have known better because there wasn't a soul there lol. I thought I was early or something. Nope.
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August 2023 by Barbara H.
I was talked into a #30 car wash now they take #30 out of my account every month,even if I dont get a wash.How do they get away with it.Have a hard time getting someone to talk to
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July 2023 by Angeline B.
I wash I read reviews before going. It's a ripe off. The 30 dollars not worth it. You have to do the vacuuming yourself. I will chi up the street next time $24 for the cleaning and vacuuming
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July 2023 by Fire Art
Northern Virginia has good washers. Don't go to silverspring site, it's a piece of shi*. You're car going to damage. In Kensington, the employees are disrespectful and recict . Other parts in Other northern Virginia are the best services and awesome employees
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July 2023 by Erik V
I like to take my boys here. They enjoy the drive-through car effects a lot when I scream and act like our car is getting attacked by a giant squid.
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July 2023 by James Wesley
Pay $30 for a car wash and it doesn't even remove simple dirt and grass from the car. Will give two stars for the free vacuum, but other than that I don't see why I would use this place again. I'll have to go to another car wash to get my car actually clean!
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June 2023 by Fabien L-Laubhouet
The idea of $30 monthly car wash subscription is great… days later your car gets sticky bubbles start popping must be that come back to wash it again time. HEY ITS $30 UNLIMITED WASH FOR A MONTH… UNLIMITED WASH FOR $30 FOR WHOLE MONTH
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June 2023 by Jo Jo
This was horrible for $30! I have pics of my car after the "wash" and it looks like nothing happened! $30 is an expensive car wash and I expected at least great but this was terrible! they tried to get me to buy a monthly service because then I can come everyday for $30 per month-well you would need to go everyday and even then i am not sure your car would be clean. the wash was probably 20 seconds long and my car was still dirty, dusty, and pollen was still present! $30!
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June 2023 by Laura Miller Craig
Tried to upsell the membership when I just wanted a carwash. Had to say no 3 times. Paid $30 for exterior and interior vacuum, and found that I had to do my own vacuuming with their vacuum. Awful experience all around, will not go back.
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June 2023 by Vova Khryk
Not worth the money, at $30 for the least expensive wash. The car wash itself didn't fully get the roof of my car clean, the vacuums were mediocre, and no way to clean floor mats.
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June 2023 by Devin B.
What a rip off. For 30 bucks one would expect a clean car. The wash itself is subpar but customers are also required to vacuum her/his own carpeting. And the vacuums suck very little. No rags, wipes, clean water or brushes to clean mats are provided by Mr. Rip Off. Unless you have driven your car over winter salt, do yourself a favor and have the neighbor's kids wash your car properly for the same price.I almost forgot: don't fall for the misleading sales pitch from the pushy salesmen when you pay. YOU WILL REGRET IT IF YOU DO.
