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“Farah was extremely polite and professional. She assisted me with my new size change for my compression stockings on standing order and informed me of the timing for my upcoming delivery. Her service was timely and very helpful. I highly commend her for her kind responsiveness. I have patronized New England Pharmacy for years and highly recommend their services.”
“I recently had to have my chairlift removed twice for delivery of appliances. Nick was very quick to accommodate my delivery schedule which was fantastic. As well as putting the chairlift back twice. He went above and beyond in assisting me. Thank you!”
“If you live anywhere in fairfax or arlington counties, it would be worth you switching pharmacies to McLean Pharmacy. Jinous (Janice), the owner, runs the best old-fashion family pharmacy anywhere in Northern VA! They feel like part of your family. And they know everyone in your family too-:)We have been going for quite a few years, and they have never made a single mistake. Both the CVS and Giant we went to previously made repeated errors - one which caused me a major medical emergency. You are merely a number at other chain pharmacies.Mclean pharmacy is truly a small business family pharmacy where they know your name - and they know you - and your medical history relevant to RXs.They take great precautions to check your records regularly. They insure that none of yours meds are contraindicated.The store also sells lots of fun items - including healthy - but tasty - snacks. Great organic lotions…And if you need to know what to take for a particular problem, Jinous will happily walk around the counter and show you the various options she has, explaining which one she would recommend. Like I mentioned, this is old fashion service at its best! You willNever go back to your previous pharmacy.”
“Best customer service in both locations. You are dealing with a team that really understands and cares about doing their job right. Read more below.I am a long-time customer of Rockville Medical Supplies. I had the chance to visit this location due to an issue my mobility aid was having, and the awesome Aoman quickly fixed the issue with his expansive toolkit. Including making some minor adjustments to ensure future maintenance and upkeep. I love the splendid time and care he puts into helping others with medical supplies because he understands what the customer’s issue may be without having ever experienced it. And this ensures that he recommends the right product for the person so that they can feel confident with their choice and experience quality of life improvements with medical supplies. The above-mentioned ability in customer service is very rare and difficult to find in today’s day and age because most people don’t invest a lot of time in doing their job with care. Thank you to Aoman and his entire team at both locations. Rockville & Russell Ave.Best,You're a long-time customer,”
“Capitol Medical Supply has everything I need and their displays are organized and easy to see. The staff is very nice and helpful! I will be a returning customer.”
“Absolutely the BEST place to get your medicine and shop in their large gift store.I have been a customer of this establishment for about 10 years, and I will ALWAYS keep coming back.Though I don’t know all the staff, one person comes to mind throughout my time there. LOUISE. Louise always calls me when my medicine is ready, always has a smile, and has a joke for me. One time I was in need of discretion when purchasing something from Preston’s. Instead of checking me out in front of everyone in the line, she took me to the front of the store, where less people are, and checked me out there. I am so grateful for that.This is just one instance, in many, that I am grateful for being a customer at Preston’s.Thank all of you, who work there, for making it feel like a family.Sincerely,Billy”
“This is my go to pharmacy. I’ve referred them time & time again due to the outstanding service they ALL provide. They blow the big pharmacies out of the water!”
“My wife forgot her power supply for her sleep apnea machine. After hours on the phone with so many places, including Apria, supplier of the machine and tons of frustration we found DC Medical Supply. The woman working was so kind and professional. They had the cord in stock, OMG, someone actually had something in the store, and at an extremely fair price. Give this place a shot, they carry tons of medical supplies with amazing service!!!”
“Excellent service! All the employees were very kind and patient. It is more than a pharmacy I was offered a cold drink as I waited for assistance. You cant go wrong.”
“Ordered a quality medical bed from these folks. The process was smooth and professional in stark contrast to the utter incompetence from competing medical supply companies in the area. 10 out of 10.”
“OPEN SATURDAY. That pretty much sums it up. Most of the other medical supply stores aren't open on Saturdays. They had what I needed at a decent price. I'm happy.”
“Every month, I order supplies from Eagle Medical for my Mom. It is always a pleasure to speak with Derek. He is always professional, positive, cheerful and on top of his game. Great customer service!”
“Most of the reviews I see here on google are from four and five years ago. My review is from an experience I had in February 2023. I picked up my PAP machine and accessories and had the class on how to use the equipment. Being that I have used a CPAP machine in the past for 14 years, I didn’t need any training per se. But I did have some questions which were answered fully and professionally. I would give a five Star review, except that their hours are not for the working person. I’ve had a problem three times now in less than a month with my machine and I can’t seem to get in touch with anyone past 4 PM. I work 9 to 5. Next time I need a provider, it will not be Roberts oxygen or adapt health. From now on I will contract with A company who can be reached after hours, one who gives 24 hour emergency phone service for a technical issue. I am not happy with the AirSense 11 CPAP machine at all.”
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“We needed a hospital bed in order to provide in-home care for our elderly Mother. When we contacted BW Surgical, Max was extremely helpful and did everything possible to meet our family's needs. He had a bed delivered and assembled within one day of our request, and he has been responsive to any questions that we have had along the way.”