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February 2024 by Mary D.
Knowles Apothecary offers Friendly, professional service and Delivery fee is reasonable.
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December 2023 by Kat Hamidi
Top notch independent small business. Very professional and helpful staff, efficiently filled prescriptions, and easy to work with. I just wish they were closer to me! I needed my cats prescription filled quickly and Allan and the team made it happen. Thank you! SUPPORT SMALL BUSINESSES OR ALL WE’LL HAVE LEFT ARE CVS AND WALGREENS
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December 2023 by Mela Pela
professional service. staff know their products and the market. if they dont have what you need, they know who has it.
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July 2023 by Robert R.
I have had very positive experiences with staff and pharmacists at Knowles. Our cat was diagnosed with hypertrophic cardiomyopathy in May 2023 and required 3 medications asap. The cardiologist at a respected animal cardiology group recommended Knowles, which compounded the meds on an emergency basis following receipt of the prescriptions. The pharmacists will add your cats favorite flavorings. One med (Plavix) is very bitter to which they added a bitter blocker and roast chicken flavor. My cat still hated it, and I called for advice. A pharmacist suggested adding marshmallow flavor, and said I should bring the bottle in that same day so they could add the flavoring. Yes, our cat liked roast chicken with marshmallow flavor - go figure. A second refill needed some flavor modification and adjustment and the lab manager - who understood that the anti-clot medicine was critically needed - compounded a new solution that same day. The degree to which Knowles worked to ensure that the compounded medicines were acceptable to my cat has been impressive. Finally, because Knowles is local, I do not have to worry about mail delivery, strikes, or other transportation interruptions. Something to consider when dealing with veterinary medicines and fussy cats!
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March 2023 by Fed U.
Don't bother. Knowles claims it is a compounding pharmacy but when you need to compound a medication, they don't want to put the effort into it.
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December 2022 by Christina S.
I've been using Knowles to fill my cat's prescription for two years now. They not only always have his medicine available but typically deliver it within 36 hours. Today, I realized that I was totally out & asked if there was a way to rush it. The kind person who took my call quickly talked with the lab, returned my call within 20 minutes & assured me that we'll have it before 5:30 tonight. It's this type of customer service that sets this pharmacy above the rest. I sincerely appreciate that I can rely on them to always help me take the best care of my furbaby.
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December 2022 by Linda S.
My veterinarian called in a prescription for my dog on Wednesday. I spoke to this pharmacy on Wednesday and let them know that it was a very dire situation because the dog has a heart condition and she is 14. They told me they were busy but they would have it ready by Friday. I called them on Friday and they told me they were working on. It would be ready before they closed. I went in there on Friday and it was not ready and then they closed for the weekend. I went in there today to tell them how disappointed and upset I was and they told me it wouldn't be ready until 4 o'clock. And then, somehow, she randomly found the medication sitting in a box, and it had been filled at some point, but they did not contact me to let me know that it was filled. Miriam who worked there and assured me it would be ready, flung the prescription across the counter at me. It almost fell on the floor and it is in a bottle of liquid and she just sarcastically said have a nice day. Goodbye. I contacted my vet and I told them they need to find another compounding pharmacy because this is 100% unacceptable and how this place operates... I give it zero stars.
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November 2022 by Michelle
I saw great reviews (and the CVS nearby is abysmal) so I had them designated by my doctor as my preferred pharmacy. Unfortunately, when I showed up I found out that they don’t use a distributor with refrigeration of Nuvaring and their distributor is back ordered for the generic alternative. So basically I just wish that I had known that if you are a woman of child bearing age this may not be the pharmacy to use. I suspect the people recommending this pharmacy are into homeopathic remedies or want compounding etc. but at least from my perspective they haven’t prioritized using distributors that can provide basic inventory.
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September 2022 by Carmela “Ghost” Woodland
I really enjoy the personal care you get here. The staff is friendly and knowledgeable. Service is always pretty quick and several of my prescriptions are also cheaper here then at CVS or Walgreens.
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August 2022 by Janice A.
Who says excellent customer service is a lost art? Alan at Knowles Apothecary amazed me today as he went above and beyond any call of duty to help get me some very necessary medicine for my cat on an expedited basis. He listened to my problem, went out of his way to quickly contact my vet and he expedited the compounding of the medication. I don't know that any pharmacy other than Knowles (and Alan) would have done that for me and I cannot sing their praises enough.
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March 2022 by Letisha W.
Love this place for my pharmacy! Another owner run business and it really shows! This place has an excellent pharmacy where they also mix homeopathic medicines. This is the place to go for natural health remedies and prescriptions! They even sell crystals, probiotic drinks, novelty gifts and cards. I'be been a customer for 17 years. Not too many of these types of places around anymore!
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February 2022 by Jill Fairchild
This was my first time using them and wow, they just exceeded my expectations! After a lot of frustration trying to find a pharmacy that would make the compound my oncologist prescribed, I found Knowles! The personalized, old school service was just perfect and they even delivered to me (and surprised me by bringing it a day early when they realized my circumstances). Thank you to everyone who helped me, I am truly grateful!??☺️
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December 2021 by Samantha K
Staff were helpful. Clerk behind the counter shared her experience, which was reassuring. Pharmacist guided me through details and offered his own personal routine advice, which was valuable.Parking is free in a lot adjacent to the building.The pharmacy is located at the bottom of an office building at extremely busy intersection. I needed to be patient getting in and out of the parking lot.Pharmacy offers a delivery service too for a small fee. Ask them for specifics.They sell holistic items like crystals, oils and essences too.
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November 2021 by Richard H.
Truly, this pharmacy is worth the trip -- an old-fashioned drug store with individual care. I have 12 drugs and the mail-order and chain pharmacies would not deal with emergencies or any issue beyond the basics. And Knowles offers home delivery and 90-day supplies.
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September 2021 by Laura and Chris Harmon
Old school, small, personable, local pharmacy specializing in homeopathics. The opposite of a CVS. Just what I was looking for!
