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October 2023 by Keith Moore
Kensington Pharmacy is the model for what every pharmacy should be- kind, thoughtful, helpful, and incredibly efficient! I can’t imagine going anywhere else. Family care for generations and it shines through.
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July 2023 by Andy
It's a unique shop they sell a lot of unusual things but useful things if you look closely. They used to have a lottery stand but i think they took it out not sure.
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May 2023 by Kevin Colligan
They've really gone downhill I had a broken tooth in three places and they forgot to deliver my medication also they threaten not to deliver my medication when I got upset about it which is against Maryland law
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February 2023 by edgar Y
Excellent pharmacy with personalized service. This pharmacy always goes the extra step to obtain our family's medication. I was having a hard time locating a medication that is not very common. They were able to obtain it the next day. Thank you again, we will continue to keep our business with Kensington Pharmacy.
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February 2023 by victor quentin
My fiancee just made a phone call to inquire about where she could find an oxygen tank for her grandmother in case of emergency power outages. The man who picked up was extremely rude and unhelpful, promptly hanging up the phone after providing no help at all. This is unacceptable especially given the desperate circumstances that people may be calling with questions. I would give them 0 stars if I could.
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February 2023 by Madeline Klein
Disappointing that the local town pharmacy was so dismissive. I called about a prescription and the man who answered the phone could not wait to hang up. I had simple basic questions.
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February 2023 by Ruben Turner
Extremely rude and unprofessional over the phone. Family member called to ask a question regarding a family member in a critical health condition. Employee responded in a very rude manner before hanging up the phone while still speaking to him. Will not be a returning customer or refer this business to anyone else.
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December 2022 by Iskender Kutlucinar
Great pharmacy and great people, they will go out of their way to help you and they deliver the medicine to your home, ???.
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October 2022 by Jacqueline Kohn
I got the new Covid bivalent booster here. I tried making an appt at the big pharmacies and the county to get it this week, but couldn’t find any appointments soon. I happened to walk by this pharmacy and saw they were offering it. I was in and out within a few minutes, barely any wait, no appointment needed. Easy!
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September 2022 by Jacqueline Flores
I got the new Covid bivalent booster here. I tried making an appt at the big pharmacies and the county to get it this week, but couldn’t find any appointments soon. I happened to walk by this pharmacy and saw they were offering it. I was in and out within a few minutes, barely any wait, no appointment needed. Easy!
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September 2022 by Tünde Long
Friendly and helpful staff. It’s nice to have a small, family owned neighborhood pharmacy
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March 2022 by Sarah W.
As often as possible we try to support independent pharmacies, and Kensington Pharmacy is a perfect example of why. They offer personal attention for each customer, and they've helped me navigate insurance coverage with refills, and reached out to insurance companies and doctor's offices on my behalf. Their delivery service is fantastic, and picking up and checking out is easy, too. In particular, I want to thank Denise for their outstanding customer support and care with my family.
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January 2022 by Miles Reed
I purchased what I believed to be heel lifts only to find that what I got were heel straights that had be mis-stocked. When I tried to return them for the correct product or a refund I was told that due to COVID-19 restrictions they would do neither. This policy is not posted prominently in the store at the register but only on the receipt you get after your purchase. Furthermore what is the correlation between a product that is worn in your shoe and a respiratory disease that is spread through the air? This is nonsense and I will never patronize this store again. How can a store that supposedly specializes in healthcare be so tone deaf?
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January 2022 by Becca D
I almost never leave reviews, but Kensington Pharmacy goes above and beyond. They remind me of the pharmacy we went to when I was a child. The automated refill phone system is easy to use. If a prescription needs renewed, they are prompt to contact the provider and get you your prescription. I hadn’t realized I was low on one of my medications and called last night after closing. Today I called to check if I needed to have my doc send it in and they had already refilled it and sent it out for delivery. It’s already at home and I don’t have to worry about stopping in with my little one in tow. They make one part of daily like simple, and for that, they deserve the highest praise.
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December 2021 by Irene English-Johnson
Kensington Pharmacy is just another word for excellent customer service. They are courteous, kind and professional. They treat their customers with individual concerns according to their needs. I feel that any questions or problems that I may have regarding my medications will be handled with care by the staff of Kensington Pharmacy. They are also well stocked with many other health care items, miscellaneous household items, and if you don't see it just ask one of the helpful staff and I guarantee if they have it they will find it for you and if they don't, they wii do everything in their power to direct you to where to find it. They also provide delivery service. They simply are the best pharmacy you can find!
