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March 2024 by Rick Jones
Horrible service.
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May 2023 by Mia Minguela
Francis helped me with my taxes. I am a dummy when it comes to taxes and numbers, Francis walked me through everything. And his explanations were digestible and easy for me to understand
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April 2023 by Jasmine Robinson
I submitted my taxes weeks ago and they are still not finished. I’ve called multiple times and no one gets back to me or communicates with me. The deadline is just two days away. I’ve never had my taxes take this long to be completed. It is stressful and very frustrating.
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April 2023 by Paula
I am very satisfied with the Kensington H&R BLOCK service and staff. They are always helpful and courteous. I have been a client for several years and plan to return next year to have my taxes prepared.
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April 2023 by Merron Ejigu
Extremely rude, unprofessional, and unorganized staff. Save your time, don’t go to this location.
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March 2023 by Mariam SIDIBE
Ms Liz is competent and very thorough.
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March 2023 by David Browne
I personally hate computers for this reason. But a job well done is a job well done!
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March 2023 by Delores Willis
This is the second year that I have used Indira for my tax preparation. She is very personable, knowledgeable, and professional. I felt that we worked as a team and she made an otherwise complex process painless. The filing was thorough, getting me the most deductions, and filed in a timely fashion. I highly recommend her! The office personnel were friendly and helpful.
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March 2023 by Joseph Kiballa
I have had H&R Block do my taxes for the past 40 years and have no complaints so far. It's been a reliable source for me.
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August 2022 by Maria
I was here last tax season and worked with someone who seemed extremely confused when he was trying to do our taxes. It was so bad that we are still getting letters from the IRS asking for documents that we already gave to the HR Block "specialist" during our appointment. For the amount they charged, I was hoping for something better than subpar service.
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April 2022 by Mark Leonard
Everyone was very pleasant, they got me in and out being that I was running late for work.
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March 2022 by wayne nelson
Nalinakshan was very knowledgeable and answered all my questions.
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February 2022 by Angela G.
Elizabeth Logan is an excellent Tax Professional. She is knowledgeable, patient, thorough and very friendly. She made my appointment with her very pleasant. We even laughed.
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December 2021 by Suzanne H.
You do not know up front how much you are going to be charged for H&R Block to prepare your taxes. Every form that has to be completed is a different charge. So you get an estimated cost when you show the tax preparer your last years filing. You provide all your paperwork and all the preparer does is enter it into the software. However, you really don't know the total cost until the end. Mine was $125 more than another place where I should have gone. That was a $350. total rate. Plus, my preparer added in misleading words that were not true on the itemized deduction form. When he finished, he had me review the forms, and sign. I didn't catch the error (didn't change the tax) until I got home and reviewed the printed copy. I called him and asked for a correction which he said he'd do but I am sure he didn't. It's an electronic copy that's sent to the Feds and State and I am sure he didn't do an adjusted copy (or I would have gotten a copy). This is the second time they have made an error on my tax returns. Will not go back.
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May 2021 by Abdusemed Ibrahim
Very highl prices 169.dallar for just a single person.