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8:30AM - 4PM
3535 University Blvd W, Kensington
Credit Unions
“I’ve been a LFCU member for over 20 years and it is my primary financial institution. Jason provided excellent customer service - quickly answered my questions and performed the transactions I needed.”
“Our experience with NIH Credit Union so far has been nothing but positive. We only wish they had more branches! We want to give a shout out specially to Rockville Branch manager Anna Cardenas, who was so extraordinarily helpful to us this week in dealing with a bunch of paperwork and account updates we needed to get done. She was professional but friendly and personable, and had lots of patience as well! We also do wish, though, that NIH Credit Unions would reinstate masking policies, especially in this time of COVID and FLU surge.”
“Ms. Dionne Was very nice and helpful she also explained everything in full detail that was questionable to me . She made me feel very welcomed and comfortable thank you”
9AM - 5PM
7940 Jones Branch Dr, Tysons
Credit Unions
“I've been a member of PFCU for many years, maybe 50 years, and it's the best. Find a location near you or login and bank electronically. Either or both are easy and convenient.”
“I made appointment with Assistant Branch Manager and she was a delightful very pleasant thoughtful young lady. I enjoyed her personality and all her effort and hard work. I had made some bad financial decisions in my past and was very regretful of them but she helped me to see the light at the end of the tunnel and I am now happy about meeting her and will now make the necessary steps to correct what I need to do so I can be in a better position when I return to re-apply myself again. I appreciate you even though it wasn't the right time but a better time in my near future, Thank you again for all your help and assistance; and I look forward to continuing being a member. I highly recommend NW Credit Union.”
“I had a wonderful experience with Kiara the other day. She was so pleasant and professional. Ms. Calloway has been her same phenomenal self for the 20 plus years I have been banking here. She always a delite to see. Keep up the good work ladies!”
“Greetings. I would like to express how great your associate, Jakea Sultana is. She walked me through the steps of being a SECU Member and was very professional. My Wife has been a member of SECU for years and now I’m a member. Thanks again Jakea. Keep up the great work.Today, Jakea helped my Wife and I complete our Settlement purchase for our Home in Pennsylvania. She also took the time to cover my Credit Report and provided guidance on how I can continue improving my scores.Jakea demonstrates true customer service satisfaction. We always feel welcome and valued being members of Secu because of her quality work.”
7:30AM - 3PM
8690 Brown Dr Building 2, Bethesda
Credit Unions
“I had a wonderful time visiting at this location and boy things has changed. The guards were friendly and welcoming overall such a site to see. Love my military family and veterans.”
“I needed a Medallion Signature Guarantee and the manager was awesome. I expected it to take some time but it took 5 minutes. I had enough paperwork with me. Thank you AFCU!”
“The people in the branch are great. There are two outdoor ATMs. The one on the left has been out of service for months. It is the ATM that is closest and most convenient to me. I don’t understand why they can’t get a reliable ATM machine to help people not have to stand in long lines.”
“With the help of Mrs. Kelly Robert, She is the best account manager on Forex and Binary, she's helping me to make huge profits. I started with just $500 and now I'm getting great profits of $6,700 and successfully withdraw weekly.”
10:30AM - 6:30PM
3700 O St NW, Washington
Credit Unions
“The loan officer that helped me today was extremely knowledgeable on the topic and helped modify the loan product in order to fit my needs. I always love the high energy of the employees, cheap loan rates, and free dumdums.”
“Ms Karlene was exceptionally helpful and patient with a problem of a compromised account. She followed up as well and made sure everything was resolved. Outstanding customer service”
“Veronica is a treasure! She is pure joy and helped us through a last minute car loan. She was kind, respectful, funny and knew her job well. We are so happy we got to meet her today!!”
“Dana was excellent throughout the entire application process. She explained everything and answered all of my questions. She went above and beyond in making sure that I understood everything.”
“I have had a wonderful experience as a customer of SECU. From the first time I stepped into my local branch, I was greeted by friendly and helpful staff ready to assist me. In particular, my advisor Miss Sihame has been absolutely outstanding. Thank you very much”
“I like the service the branch location the tellers were unprofessional a lady accepted a large deposit had it sitting on desk while she checks her cell phone I stood there she looks up with impression what you need now she puts money in drawer and gives me a receipt even if no customers have employees put phone away and be inviting and waiting for a customer to walk in also I ask for checks to be order she states ok and proceeds on her phone she never ordered the checks I called 1-800 number a week later to request checks still waiting Employees even if slow your there to work not be on phone it’s allowed they will keep doing it”
“We have had a wonderful experience with Stanley Koussis at CFCU while applying for a home loan. He was so accessible, gave wonderful insight into the process, and went above and beyond to be helpful while looking in a tumultuous market. We would definitely work with him again!”
“Been coming to this part of Arlington for several years and had no idea that there was a Nav. Fed. near by. It has an ATM on the outside. So glad I saw it in passing while walking to the park near by.”
7:30AM - 3:30PM
7596 Colshire Drive MITRE, 4 Lobby, McLean
Credit Unions
“I'm not sure which department is appropriate to send this note to. If this is incorrect, please forward my note to the right person.I am writing to commend Doris Re. My wife, Joy, has been a member of HFCU since around 1970 and we have never met an individual who has been so knowledgeable, attentive, responsive and courteous to our needs and questions as Ms. Re.Others have tried to help but have often had to transfer us to one or another more experienced person. When we reached Ms. Re, she not only was able to answer our questions immediately, or refer us to the appropriate person (who answered us right away), but made very educated suggestions about how to transfer some of our savings into accounts with better returns and do the actual transactions for us.I understand Ms. Re has been ill for a while. When we attempted to contact her and were unable, we felt very much at sea. When her health improved, she contacted us and took care of our requests right away.We hope she will be better soon and be able to continue for many more years with HFCUShe is so good and should have a well-deserved raise!Sincerely, Michael and Joy Greene”
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“I have been a member for a very long time. I see a ton of people complaining about things as if this was a major bank. That it isn't. They are not BOA or a for profit big bank. They are non profit. They don't charge you for a myriad of simple tasks, and unlike the complaints, I can generally get a hold of someone if I call. They are very slow to keep up with a lot of the online competition when it comes to offering competitive savings rates, CDS, etc. However, they provide other services to help working class people. They provide competive loan rates, car buying services, and other atypical help for people.Is it perfect? No. You have to remember, this is a credit union. They don't have an army of employees. They are a non profit. A lot of what people are complaining about are what they would get from for profit banks like Wells Fargo or BOA. They should join those banks and get nickled and dimed into oblivion so they can talk to a an agent in another country immediately, if that's what they want.”