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March 2024 by HB B.
Updated from 3/21/2024 . Just a misunderstanding, Bill took care of it 100%. Strosniders has the best customer service , mistakes happen and it was handled very well.
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March 2024 by M A.
For many years, I drove past the store but rarely went there for my home needs. After a very disappointing and frustrating experience at another hardware store and an urgent need to find a couple of items for an ongoing plumbing project, I went to this store and I now will make this store my go to hardware store. Not only is it conveniently located from my home, the employees were very present and incredibly helpful. My experience here (3 over a course of 2 days) was the best. The staff who helped me exemplified the best of customer service. I can't say enough. I under appreciated this store for so long but after this week, I am the biggest fan. Thank you for helping me and not making me feel like an idiot and helpless.
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August 2023 by Ron I S.
Great place to go if you need advice. They have some old salts on staff. They don't have everything, but most everything. Beats Home Depot for advice, but not selection. I'm glad they are here.
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August 2023 by Karen White
Always excellent help. So many products. Questions answered.
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August 2023 by James Werner
This is my new favorite Strosniders. The staff is uniformly outstanding in my experience. They don't always know everything,but the absolutely always try and are always friendly. The hardware folks always seem up for a challenge and indulge my kluge problem solving. The lady in the outdoor plant section is brilliant. The cashiers are knowledgeable and helpful with the ACE app. The supply yard is well stocked and easy to load. It's well worth a couple of extra bucks and miles to go to the Kensington Strosniders.
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June 2023 by Yvette Player
Always a great place too shop. They have a deverse selection on top of every day hardware needs and gardening. Terrific staff ⚕️
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June 2023 by Tony Altar
Prices for many items are lower than Home Depot as of June 2023.....and a way better shopping experience assisted by a knowledgeable staff.
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June 2023 by L K
Had a wonderful recent experience shopping at this location. From a clean and organized store to the friendly and helpful staff, this store deserves 5 stars. As a novice painter, I cannot say enough thanks to Mary and the people working in the paints department. Mary and her peers went above and beyond in helping me choose the perfect paint color, advising me to go 50% lighter than I thought and were absolutely spot on. They ensured I had all the right information, tools and tips to make this project perfect and help me achieve my vision. Will choose this location over other big box hardware stores any day.
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June 2023 by T S
Always has what you need in an accessible and convenient location. Helpful staff as well.
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April 2023 by K MeiLee Dozier
I love this hardware store and virtually everyone in it. So many times I come here looking for a thingamajig part with no name to fix a problem I can barely describe and they seem to know just the part and we have a good laugh over it. Because DIY toilet repairs need comic relief too.
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April 2023 by Sean Crago
Staff to customer ratio that makes Home Depot look like Target. Huge selection, highly varied.Kind of expect most of that, but also cleaner better restrooms than even most nearby restaurants and a water bottle refill station. Handy stop off the Rock Creek Trail. Now all they need is a little stash of bike tools and a bike rack!
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March 2023 by Mike Bailey
The Kensington store has a lot more space there for a lot more product for display
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February 2023 by Msm M.
Amazing customer service! the staff goes and above to assist.
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February 2023 by Nicolly Mellissa Dos Santos
So glad that we have this alternaative to the big box stores in the area. I have received wonderful service and excellent quality materials that I would never have experienced elsewhere. If they don't have it in stock, they likely will manage to get it special ordered for you. Because of supply problems in the current economy, you may have to wait a while, but it has always been worth the wait. Great company. Great people.
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January 2023 by Sean Robinson
Amazing experience. Was helped by an extremely knowledgeable, informative employee by the name of Bryce. In and out in 3 minutes he knew exactly what I needed and was very kind and thoroughly explained the equipment!