April 2013 by Cate Mathews
Actually 48 States Moving and Storage is VERY POOR, but poor to fair is the lowest option. I DO NOT RECOMMEND 48 STATES MOVING and Storage. Better Business Bureau has 6 claims against him, now 7 with mine. Out of 988 movers registered, only 36 companies have 6 claims, and 48 States is one of the 36. When I told Dave, the owner, I was going to report him to the Better Business bureau he laughed,and said, so what, they won't do anything. Dave, the owner, mis- represents himself, the company, their insurance, and experience. This appears to be a one man operation, and THE INSURANCE THEY HAVE WILL NOT COVER DAMAGES TO YOUR FURNITURE. I hired 48 states to move me from the east coast to the west coast. Dave lied about everything, he is a con artist. Dave showed up in a rented Budget truck. He had 2 other guys to assist him, clearly picked up off the street, day labor. As it turns out, my furniture was not wrapped or packed in the truck properly. Every piece of wood furniture has severe damage; not scratches, it has deep cuts and even 3 deep gouges in one piece as though something heavy and sharp was placed on top it and slid across the top. It had been wrapped in blankets only, with no cardboard to protect it. A custom designed dresser, made from solid Maple was split in half. The entire top of the dresser is split down the middle. The horizontal shelf in the middle of the bookshelf was hit by something, and ripped from the base. It's impossible and unacceptable to have this much damage in a move. However, David Peretz, the owner of the company said the damage is normal, and is expected in a move. I asked Dave, the only employee, to file a claim for the damages and he refused. He also refused to pay for the repairs. He said his insurance only pays when the truck has an accident and everything is completely ruined. You should know, 48 States will not pay for furniture they damage. The Better Business Bureau shows this is the second complaint this month. It shows the other complaint was unresolved, so I know I will need to take legal action to collect for the damages.