“Came looking for replacement handle for a tool I've had for fifty years, but was not in stock personnel was able to order and I'll be whole in a week. Very helpful staff.”
“I checked the inventory before I went to the store. However got to the store did not see the product on the shelf , talk to one of the gentleman stocking shelves , immediately found the product in the back warehouse and I was on my way very quickly everyone was very polite checkout line was quick very pleased with my experience.”
“First time here. If you're not careful you will drive past it, as I did. Lol. Carts were available both regular and those with for disabled people. Let me tell you this store was very clean. Seeing an online circular is what made me take the drive to this location. The sales were awesome and the availability of products was enough for everyone. They even had fresh pickles at the deli. The lunch meat purchased was fresh as well. The staff were friendly and very helpful. I would definitely be taking this drive again because it was definitely worth the money saved.”
“This is a fantastic shop to expand your tool collection. They have a rotating inventory of used tools, and the prices are good (especially for what I am looking for) The employees are friendly, and everything is easy to look through.”
“Steve in the blind department was extremely helpful with my custom blind cutting needs. He explained to me exactly what he was about to do and adjusted my measurements to accommodate my custom blind needs. I just installed it and it fits perfectly. I'm very pleased with Steve's workmanship. He is an asset to the Home Depot Corporation. His kindness and professionalism should be used in future employment training.
I recommend Home Depot in Edgewood, Maryland to all of my relatives, friends and neighbors.
Thank you again Steve for your professional service.
I have one more for you to custom cut so I'll see you soon !”
“I like how friendly the staff is and are always willing to help with any questions I ask and have the knowledge to properly answer them. The location is nice as well. It’s better than navigating through downtown bel air for sure.”
“This is the small local hardware store that blows the big box stores away. Joe, Eric and Mitch have all the answers for plumbing, electrical and landscaping supplies. Mitch is top notch
mechanic. He did the annual service on my zero turn and did more than expected compared to the big tractor shops. Glad you are here in Glen Arm.”
“Visited this store on Friday afternoon (3/24/23). Andy greeted me with a smile and was excited to help. I didn't leave with any parts/order cause there isn't a Grainger store close to home. So I need to do some more information gathering on my end to figure out my exact part. Then I can place an order. Andy was great to work with and I would recommend him to anyone. Grainger should be pleased he has chosen to work at Grainger.”
“Went to Home Depot in Bel Air for new valves and handles for 35 year old faucet on sanitary tub. No luck with parts there, but plumbing assistant said to go to Hodges in Aberdeen. Told me they have lots of parts especially for older faucets. Great success since salesperson took his time and matched the right parts. Excellent customer service and fair prices. No need for a plumber, DIY. Stop by and you will be amazed of everything Hodges has available.”
“I went to this location to purchase two packages of GB Gardner Bender Split Flex Tubing 10' x 3/8" & 1/2". Upon entering the store I was promptly greeted with a genuine smile and "Hello." In fact, every team member that I encountered was friendly and asked if I needed help! This was a refreshing change from most Home Depot where the associates see a customer approaching and make a B line like a bat out of hell. Even worse, you do catch one and they are miserable, mad at the world and act as if you are bothering them! I elected to skip the self-checkout kiosks and went to Zachary, Cashier in the Pro Depot. Zachary greeted me with a nice smile and a warm greeting. He quickly entered my Pro number, processed my items and billed me out. Overall, this location has awesome team members, is clean and well stocked and organized. Kudos to all of the team members here for providing a refreshing customer service experience! I will definitely return to this location when I am in the area.”
“Online inventory was very accurate, save lots of time online navigation with product location shelf and they were very accurate. I was able to get in and out and checked out within 15 to 20 minutes and on my way to my project.”
“Friday i had visited Home Depot and Joy was definitely a joy. I had trouble locating some must haves outside of the flooring section for my new home and she stepped right up to help! She explained to me she had just started working there but I would not have known by how confident she was & she was willing to answer all of my questions. Thanks again Joy!”
8AM - 9PM
2703 Pulaski Hwy, Edgewood“Finally, someone who does their job. .Ryan at the pro desk. Was a life saver. I was given the run around at 2 different home depots. And the bathroom plumbing department were clueless.Ryan went above and beyond to help ! Very professional and knowledgable.”
8AM - 6PM
2315 Belair Rd, Fallston“First time here. If you're not careful you will drive past it, as I did. Lol. Carts were available both regular and those with for disabled people. Let me tell you this store was very clean. Seeing an online circular is what made me take the drive to this location. The sales were awesome and the availability of products was enough for everyone. They even had fresh pickles at the deli. The lunch meat purchased was fresh as well. The staff were friendly and very helpful. I would definitely be taking this drive again because it was definitely worth the money saved.”
9AM - 3PM
124 Carroll Island Rd, Baltimore“I just went in there to look around and see what was in the store. So when you have to fix something you know where to go get it. You'll find things that you won't find in home Depot or Lowe's that you need.”
8AM - 8PM
414 Constant Friendship Blvd, Abingdon“I’d like to recognize two outstanding workers ,Mr. Bill and Nate. Mr. Bill went above and beyond to assist my friend and me, not once but twice. Despite the tile section not being his department, he provided valuable advice from a homeowner’s perspective. Remarkably, when we returned for a second visit, Nate greeted us promptly and eagerly offered his help. I searched the store until I found Mr. Bill, who graciously dropped everything to assist us when we realized we had forgotten everything we needed for our backsplash. Their exceptional customer service truly made our experience memorable! Thank you! ?”
8AM - 8PM
6415 Petrie Way Rd, Rosedale“This is a really nice Home Depot. It's much bigger than the one to the south, which is where I usually go. Excellent selection of lumber and power tools. The store is on the larger side too which makes the displays a little bit more roomy. Lines were fine. I got what I wanted and was in and out in only a few minutes.”
“The manager Kevin and Ellen were so helpful with my price adjustment and ensuring we got our closet organizer at the correct pricing even when we ordered it online. It took a little back and forth but we got it done. I appreciate the consideration and support to help us leave happy.”
“For the lady the other day helping me and my brother check out, I lost the receipt for the survey, I hope this review finds it's way back to you, ill also come in and get that survey code again. She was helping us check out, and had the most awesome tattoo collection. Ghost busters, etc. She was awesome. Smiling. Laughing with us. I mean everything you could look for in customer service. Thank you
??”
“Came to this Lowe's to get my cat a fern and was so happy to see quit the selection. All the ferns were full and reasonably priced. They had a bunch more other plants too. Sidenote: I got cat-called in the parking lot outside this place and OMG I am dying! I haven't been cat-called since I was in my early 20s lol. Will be returning!!”
“Stopped in one hour from closing to get car keys copied. Although it wasn't an easy key cut (2010 car with a transponder in the key blank) Chris was fantastic and even took the time to go out to the car to make sure they worked. Fantastic customer service. Thanks Chris! You are truly a gem!”