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August 2024 by Louis Admiraal
Clean & we'll maintained
Efficient service
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February 2024 by chris b
I mail A LOT of packages weekly and this friendly staff has been nothing short of awesome every time I've been in!
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September 2023 by Pam
I never had an issue with this post office until today. I go in there with a box and Christmas cards. The attendant asked me how many cards I had because (in her very rude voice) doesn't count cards. Once she knew my package wasn't fragile she tossed it in the bin. Wish I knew her name because I'd put it out there. She needs to be a little more pleasant!
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May 2023 by Taylor Merritt
My mom and I had to go into the post office today to ship something. We both agreed that the person helping us was the nicest customer service personnel we've come across in a long time let alone at the post office. She was very pleasant and helpful. I accidentally used some kind of priority envelope that would have cost $27 and she switched it to the cheaper one we wanted quickly and without prompting which brought the price down to $6. My mom is doing the surgery on their receipt for her, but I wanted to post this one Google reviews as well since most people only take the time to review negative experiences although the exceptional ones should be noted as well.
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April 2023 by Jada Halsey
Best post office in the county.
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December 2022 by Pamela
I never had an issue with this post office until today. I go in there with a box and Christmas cards. The attendant asked me how many cards I had because (in her very rude voice) doesn't count cards. Once she knew my package wasn't fragile she tossed it in the bin. Wish I knew her name because I'd put it out there. She needs to be a little more pleasant!
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October 2022 by Hvac Technician
I stopped in Friday, 9/30/22 close to close time. Just needed a stamp and a letter mailed. I get generally get a rude, short, overtly frustrated attendants at most post offices. The female postal worker on the counter took my letter with a smile, put a stamp on it and genuinely wished me a good weekend. She's always like that.
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October 2021 by Stu Austin
Wow! Shadei and the folks at the Joppa USPS are FIRST CLASS! My PO Box subscription expired while I was away and it took me awhile to discover that. Fearing that all my mail was being rejected I called the Joppa facility panicking and expecting the worst, or at best a horrible run-around. On my very first call I spoke with a real person, Shadei, who to my amazement, pleasantly said she could hold the mail while I renewed online in the coming days (since I was away). What a relief! Renewing online via the USPS website did not get me my old PO Box number back, but once again, Shadei to the rescue. When I called she asked me to hold on for a couple of minutes while she spoke with the PostMaster there. When she came back on the line, she told me she got my old PO Box number back for me and it was all resolved as if nothing had ever happened. I can not remember EVER receiving such prompt, cheerful, and effective service from any goverment agency, ever! 5+ Stars! Thank you to Shadei and the team at Joppa!
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September 2021 by rachelle russell
The one black lady with a head wrap was actually so rude. I Came in to return a package. I have never returned anything before and ask for help but the lady was rude and stand offish i told her never mind and went to a different post office.
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July 2021 by Anthony Thompson
Sadea is such a hard worker. She goes above and beyond to help customers. Keeps the line moving. Very professional and respectful. Great job Sadea
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June 2021 by Lenise Hall
I visit this post office almost everyday. The ladies at the counter are always on a personal call with the ear buds in the ears. Very unprofessional!
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April 2021 by Paul Steinbacher
I love my local post peeps! Shout out to Shannon & Sadea for always maintaining a positive attitude. You two do a wonderful job and help keep my business running smoothly. Please know y’all are appreciated!
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April 2021 by Rae Chelle
The one black lady with a head wrap was actually so rude. I Came in to return a package. I have never returned anything before and ask for help but the lady was rude and stand offish i told her never mind and went to a different post office.
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January 2021 by Misty Santana-Trebes
I have gotten great service from this location the last 3 times I have been there
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October 2020 by Austin Whited
The worst, literally get less the 50% of my packages and it’s not because people are stealing them. They just can’t seem deliver it to my house. I don’t have any issues with other mail carrier’s. Avoid if possible
