Dollar General in Joppa offers a variety of everyday essentials at low prices, from food and snacks to health and beauty aids. The store is known for its clean and well-organized layout, providing a good selection of items, including crafting and gardening supplies. Many customers appreciate the hardworking staff, particularly the store manager, who is recognized for her helpfulness and positive attitude despite the challenges of the job. However, some reviews highlight issues with customer service, mentioning that a few employees have negative attitudes that affect the shopping experience. Although the store is well-regarded compared to other locations, there are complaints about cleanliness, organization, and non-functioning self-checkout machines. Despite these challenges, the Joppa Dollar General remains a convenient option for shoppers looking for affordable products from trusted brands, along with the opportunity to save more through the myDG program. Overall, the store has potential but needs improvements in customer service and store management to enhance the shopping experience.
The people here are amazing and they work really hard, but the company itself is trash. The GM is working 70 hrs a week and only getting paid for 48. Closing the store by themselves which is a safety issue. DG needs to get it together.
October 2023
The store is very messy and unorganized. Shelves were bare. Self checkout does not work. Apparently it’s been down for a long time. The cashier was very nice. Unsure if I will visit again.
October 2023
Ms Kennedy was nice and helpful. Extremely personable
