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March 2024 by Farrin Wigfall
Great coustmer and they were straight forward with the information on my vehicle
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March 2024 by Bryan Barren
I needed rotors and brake pads for my truck. Firestone conducted a thorough inspection, recommended repairs, and completed the job in a timely manner. Great service!
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March 2024 by Jessica McNutt
Everyone I spoke with was friendly and informative. I dropped off my car with no appointment and they were able to complete my service within a few hours and they called me to let me know when my car was ready. Everything was done as requested and the process was smooth and efficient. I have absolutely no complaints with my service.
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March 2024 by Estela B
The year new tire warranties, lifetime wheel balance and alignment are great deals. I appreciate the mechanics checking the status of the tires and recommending needed maintenance items. The clerks are helpful. I liked receiving an email of my inspection report. And I appreciate being able to get service without an appointment. However, services always take so long here: like 2 hours for an oil change.
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March 2024 by Leonard Grant
Had some idea what to expect from such a facility, but the treatment and care surpassed all expectations. I was treated in a timely, courteous, professional and pleasant manner.
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March 2024 by Francine Watkins
Thankyou for your service today mr. Cragwell and Lia Mowatt help me. great customer service
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February 2024 by Eulica Kimber, CPA
The staff is very helpful and provided updates on my car. They ensured I was picked up from the visitor center. Very accommodating.
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February 2024 by Melissa Richardson
Prompt courteous support. Clear understanding of what was needed and the cost.
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February 2024 by Linda Clark-Holland
STAFF WERE POLITE & KNOWLEDGEABLE HELP ME TO GET WORK DONE IN TIMELY FASHION.
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February 2024 by Joey P
I visited Firestone specifically to have my headlight and a non-functioning high beam fixed. Despite this clear request, not only was I charged for a “full vehicle inspection,” but this inspection also failed to identify the issue with the high beam which I had told the technician and the front desk woman aboutWhat’s more concerning is the dishonesty I encountered. The staff member I interacted with claimed that the high beam was working during the inspection, which was untrue. This lack of attention to detail and outright misinformation is unacceptable and speaks volumes about the service quality at Firestone. It’s deeply disappointing and erodes any trust I had in their service.
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February 2024 by Matthew Haijsman
Staff is rude and not helpful. Extremely late on what their time quote was, saw staff just sitting around talking. Don’t come unless you have to
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January 2024 by Christian Foster
Places customer service is terrible.
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January 2024 by ASH
I called on 12/18/2023 and made an appointment to come in on 12/29/2023 at 9am to get 4 tires installed. I called on 12/28/2023 to verify my appointment. On 12/29/2023 at 830am. I get a call from Leah stating the tires had been sold and needed to cancel my appointment. Leah stated she would call me back to let me know when she would get the tires in. I never received a call back. I spoke with Rick who stated he was the manger and he was No helped , didn't apologize or anything. He stated I needed to find another location to get my tires done. Customer service was horrible and I will be calling everyone I can to make a complaint. Unsat!
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January 2024 by Radoslaw Rusek
Good staff. Easy appointments & sometimes without appointments. Great & timely service.
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December 2023 by Belinda Dolberry
Quality customer service, professional, and good prices.
