Transmission Repair in Jessup, MD

“Mike and his guys are the best. Mike went to bat and fought with the warranty adjuster and administrators to get them to cover a new engine. Then made me promise to bring it back to him for the 3k mile oil change to make sure everything was still working like it should. When I brought it back in he remembered me without me say a word and had the oil change and check up done in less than an hour.

Recommend his shop to anyone who needs their car worked on.”

“Our driver was stranded near Jessup MD and needed a rear rotor installed plus the caliper and that we had on hand, Henry Cruz was espetacular and drove 30 miles to a RAM dealer to get the part with my driver, excellent service !”

“Yesterday, my husband and I were on the second day of a drive from Maine to North Carolina and we heard a sudden screeching noise like something was dragging under the car. We pulled off the highway randomly in Hanover, Maryland. After stopping at the gas station nearest the highway, we looked under the car and saw nothing. We called the closest auto repair shop, not even looking at Google reviews or anything. We were on hold for a while so we decided to hang up to get some gas and then try to call back. Eric called us back immediately! We had no connection to this shop and were completely stressed , and already it was a mark in the “win” column that they cared enough about the person who had called in to call them back when the hold time went on for a little while (we mentioned that to him later, and he told us that he considered it a sign of disrespect to not respect the customer who is on hold and call them back immediately!)… anyhow, we drove the 3/4 of a mile down the street with the sound coming once and then disappearing. Eric got us up on a lift right away and said that he was stumped because there was nothing dragging under the car. So he took it for a drive and he heard the noise, brought it back, Put it back up on the lift-nothing! But Eric was so persistent, he and his colleagues checked the car all over, drove it a couple more times and finally were able to diagnose something that we had never seen before (and they had seen so rarely that it wasn’t on their immediate radar)-which was an emergency break that was in several metal pieces around the right rear wheel. They checked the other emergency brake and determined it was safely still connected to itself and connected to the car, then disconnected and put the remains of our other emergency break into a box for us to bring back to Maine. This really felt like a Car Talk stumper, and Eric was SO amazing, and kind and friendly! We got back on the road and arrived in NC with a great story. 100% the BEST repair experience!”