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March 2024 by Drew Roth
Worst Royal Farms in the area by far. I come here for chicken. They never have any ready to go, they are slow as dirt fulfilling your order, and today they gave me an extra thigh in my four piece instead of a breast. I won't be back to this one.
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March 2024 by Tee A.
This l location is horrible! The store is filthy, and the customer service is poor.The staff seem to have a attitude, and don't know how to talk to customers!The chicken did not look good at all, and the two guys behind the counter were quick to let me know they weren't preparing anymore, anytime soon.I actually walked inside to pay for my gas, since payment at the didn't seem to be working properly.I was told that side of the store was closed. I'm not exactly sure what that meant since they have the self-service machines on that side.However I just decided to leave and go elsewhere!
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November 2023 by Erika
Ghetto. Food is always disgusting. There’s always someone begging for money outside.
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November 2023 by taylor Harrison
Terrible why is that I come in every day at 2pm and it’s always this light sling girl in here by her self it’s every sad and I am not happy about that it’s not far that’s she is always by here self
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November 2023 by Donald Simms
Taylor is always on point regardless of the lines . She truly needs to help especially during the afternoon rush.
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November 2023 by kid joker
Need more people for the next shift. It’s always one person here and she can’t do it by herself
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November 2023 by Jarrid McIntyre
I went into this store last night and was apauled by the fact they only had one worker!!! This is unsafe and dangerous. The guy that was there was very kind and helpful and was doing the best he could. I asked what happens if u need to use the bathroom and he said he couldn't because he was by himself. My question is where are the managers to This store and how are you going to sleep at night all safe and sound knowing your employees are in danger. This is not the best area so anything could have happened. I hope nothing happened to the kind man behind the counter but if anything did its on Royal farms hands for neglagence. All I can say is I hope the managers of this store and district are real happy with themselves. I told the gentleman he deserves better and has every right to contact the better business burrow to report this. The guy seems nice so I don't think he will, I am truly ashamed of this stores management. There is no excuse.Just to add to this, I came to this royal farms again the next night and the same guy was stuck working all alone again!!! Where is the store manager or other management?? This is unacceptable. I'm gonna pray for the safety of the poor man stuck all by himself and isn't even allowed to use the bathroom.
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September 2023 by Eric L.
I'm a big fan of Royal Farms and visit here often. The store is clean, plenty of parking and overall well-maintened.My big complaint, it has turned into a local flea market/charity fundraising location. Over 50% of time when I'm filling up for gas, someone is trying to sell me something. Often its unsupervised 8-year olds selling candy bars, typically walking up to me while I pump gas. Yesterday someone had their car trunk open right near the back door selling large bags of tobacco. Really? Why is this allowed to happen?
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August 2023 by Vernessa Richard
Ask for Monique... She has great customer service .. she will look out for you!
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August 2023 by Jaime Palmer
Will never come back here! I watched the lady preparing my food wipe sauce of the dirty counter and put it in my sauce container. When I asked for a new one she and the other lady muttered something obviously about me in their language. I open my food to find undercooked fries and tenders. If I had time I'd return it but I just won't be back
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August 2023 by Immaculate L.
Just moved to this area so this Royals Farms is the one I will be visiting. I have been in a few times but on Sunday night my husband and I stopped by for some food. We met Moe and she helped us with our food and she was very patient and nice. We enjoyed talking and laughing with her while we waited for fresh fries. The store is clean and the employees are very helpful, also Cousin Kim suggested that I try the $6 box on the late nights and she was on point.
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July 2023 by Brandon T.
Okay so I searched and couldn't find the 1739 West Nursery Rd here in BWI but I just ordered on door dash and I have to say the spicy chicken tenders were good... flavor was there 100% but to have an order and not put 1 dipping sauce ? Like what is that ? Not 1 sauce I might as well just scooped up sand and ate it with water at that point. I can't even talk about the chicken sandwich I ordered which is something I regretted because it was literally a piece of bread with the same spicy chicken tender just smashed on the bun. No mayo, no sauce, no nothing.. just a dry ass piece of bun with a chicken tender in it and that was it. I almost choked from gagging because of how dry it was. Don't knock me for this I mean maybe there was an "option" to choose to have your stuff just dry with no sauces but I would THINK that if I worked somewhere it would just be normal to put fkn something in the bag man I mean I would've been okay with fkn mustard or something #Sand that's all you need to know if you order after 1am-3am* mind you NOT THIS EXACT STORE Yelp doesn't resistier the exact store but address is posted above ^
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July 2023 by Chereese Barrett
My experience is always good when I go to this Royal Farms and my wings and fries are always hot and fresh as well the chesapeake sauce is so gooddd. The customer service is very professional and the employees are always nice to me. The employee Mo is always pleasant and always smiling and always says have a good day or blessed day. I will be going back again.
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July 2023 by Britany guarnera
Food is good and employees are friendly. New management.
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July 2023 by Timothy Byrd
Multiple pumps out of service. Shelves could’ve used restocking.
