Post Offices near Jessup, MD

26 locations found near Jessup

“Dia was a pleasure to me. I went in and had several questions in regards to passports for both me and my daughter and she was very knowledgeable and gave me excellent information and walked me through how the process works. She demonstrated excellent customer service to me as well. Being new to the area this is a major green flag for me. Thank you Dia for your help. :)”

1.8 Poor84 Reviews

“The clerk here is very kind and very helpful.
They are complete in helping people, they know what they are doing, they know what customer exactly need, and willing to take their extra time to help. And they are kind.

Recently, they helped me to search something, that matter is not even required for them to do. And they send the some legal mail, in the form of exactly what is needed.

I really appreciate them -both of the clerk here.”

4.4 Superb63 Reviews

“I got a PO box here because of the great reviews and was not disappointed. There are closer post offices to me but this one is worth the few extra minutes' drive. The staff are so friendly, I feel like I'm a welcome regular at a local café when I visit. I also had a great experience applying for a passport here; they are really knowledgeable, helpful, and efficient. Highly recommend this branch, and many thanks to the staff for making my visits there feel so much less like a chore.”

4.5 Superb56 Reviews

“Today, Kim helped me send an international care package. She was super helpful, creative, and knowledgeable. Shipping internationally can be a daunting process. She made it easy and time efficient!”

4.2 Good42 Reviews

“Brittany has patiently assisted me twice-with a mail delivery issue and passport services. Both times, she was thorough in working with and finding a solution for me. Thank you, Brittany and team!”

3.4 Good69 Reviews

“Came in for passport service and Jocelyn greeted us and took care of the 2 of us in no time at all. We had our photos taken, our information taken and processed in about 20 minutes. I recommend having the documents already filled out, which we had done.”

4.1 Good26 Reviews

“I’m sitting in my car, still floored by the excellent customer service I just received. I brought in a package by mistake that was supposed to be UPS, leaving my USPS package in the car. Had my hands full with a stroller and the large package. When the young lady behind the counter realized my mistake, she followed me back out to my car and took the correct parcel for me. She told me to have a blessed day and I certainly have thanks to her! Love being able to write a glowing review.”

3.4 Good74 Reviews

“While I very much like the USPS employee that is typically at the window. She's extremely friendly and helpful. I have a major complaint with the fact that regardless of which Saturday I go, the door is never unlocked despite both the door and website displaying these supposed PO Box Access hours of 10AM - 2PM. I arrived at 1155 this morning and the same foolishness. Its extremely frustrating and it's professonial. Do beeter USPS!”

3.3 Good10 Reviews

“I just left this post office and wanted to commend the gentleman who’s working there. I didn’t get his name but he was so attentive and helpful and answered all my questions. He took care to be responsive to all customers and none of us had to wait.”

2.8 Average32 Reviews

“I can’t speak for other people, but my first time coming to this Post Office was a very very positive experience. The two workers were very friendly. My experience with most Post Office is that the workers are usually dismissive and or highly negative good experience here and wasn’t crowded.”

2.7 Average74 Reviews

“The staff at this particular branch doesn't receive nearly enough credit for handling all of the nut jobs and trashy, hateful customers who do business here. The staff are always kind, professional, and helpful and treat the most difficult customers with dignity and respect.”

2.6 Average73 Reviews

“I contacted the Post Office because a cluster mailbox in our community was knocked over by a vehicle. I was able to talk with a representative after 3 rings and within a half hour, received a return call from that person providing me with information. Within an hour after our conversation, I received a call from a maintenance truck driver who was at the location. He picked up the damaged mailbox, took it to be repaired and provided instructions as to how residents can get their mail until the mailbox is replaced.”

2.5 Average118 Reviews

“You're probably thinking four out of five star post office this has got to be great. No this is comparing post offices to post offices. If you're going into a post office you know you're going to get long lines and bored civil servants just trying to fill out their 20 years to get their pension. So the post office is pretty much a post office. The one star was taken off for the weird parking.”

2.2 Poor42 Reviews

“Just wish their shipping supply is stocked. Other than that cool post office that was going to get closed down but the neighborhood bond together to keep open. 4 stars because nothing is perfect”

2 Poor57 Reviews

“The suite itself could use a facelift/modernization, but the staff's attitude, professionalism & help is absolutely superb! Makes you question the phrase origins of "going postal". The gentleman helping me was well spoken, versed and knowledgeable of the whats and hows and even with what he didn't know off the top of his head, he didn't hesitate to go above and beyond to find the answers that I was seeking. And doing it all with smile too. I was genuinely pleased with the service received and would refer this branch to anyone who is in need of post office or staff who will do whatever they can to help you accomplish your mailing needs.”

2.2 Poor73 Reviews

“The employees are kind, professional, and they do a lot for customers. I think they might be understaffed/overworked really bad. This takes away from the quality of their work. They lose packages a lot, and it takes "months" and a lot of phone calls to track down the lost packages. To be honest, I feel bad for them because they are really polite and curteous, it's the "quality" of work that is poor, most likely due to understaffing. :-(”

2.3 Poor145 Reviews

“This location is always super helpful and very nice. I see customers just being rude and nasty which solves no problem at all, but they never return that same negative energy. Postal is a very important and serious job. I appreciate them at Loudon Avenue.”

1.7 Poor54 Reviews

“I’m so grateful to the workers here. They helped us find missing mail. My aunt had went to this location and asked them to help look for it. And they found it. Very sweet people who helped us!”

1.5 Poor33 Reviews

“I have been here a few times to mail packages or drop off letters. Each time, the post master has been very helpful and quick to get me in and out. I can't imagine their job is an easy one.”

2 Poor76 Reviews

“I know folks have had bad experiences with the USPS and have good reason to air complaints, but I rarely see a positive review. We recently were missing to pieces of important mail that should have been delivered 11 days ago per the Informed Delivery service notice (very good.) Yesterday I reported the details to the USPS via email and was emailed back that the search request was received and that we'd hear back in two or three days. Today, the next day, I received a call from our local Catonsville PO. Though the service person couldn't tell me where exactly our mail was other than to say it had been received downtown and may have fallen off of the scanner, she was very polite. Right after our call, a postal truck pulled up with both pieces of mail, not our normal delivery. Probably a coincidence, but we had a prompt, good interaction with a postal worker and we got our mail. Our mail carriers have always been great. In all the decades of receiving mail, we can count on one hand the number of times we've had delays that we've been aware of. Only twice has the mail looked chewed up by a machine, yet still delivered. With the amount of mail that is handles every day, with the current number of cuts and "reorganizations" that are happening that slows the mail rather than keeps it efficient, the people who work in the trenches of the PO are doing a fantastic, thankless job. The cost of mail is still reasonable and the PO services areas that the for profit corporations don't feel are profitable enough. If those same companies were to take over mail delivery, it will cost us twice or three times as much while paying workers less with the profits going to the executives. Thank you, Catonsville postal workers, and those everywhere in the system that keep our mail coming.”

2.1 Poor149 Reviews

“Today, I had a great time at the post office thanks to Lauren. She was always smiling and very helpful, which made me feel much better after a not-so-nice encounter with another staff member who rudely declined my request for a pen (and that's why I took a star away from my review). I hope all the staff at the post office could be as friendly as Lauren!”

1.9 Poor85 Reviews

“Ladies and gentlemen, fellow citizens,Today, I stand before you to emphasize the **indispensable role** played by our United States Postal Service (USPS). It is more than just a system for delivering mail; it is a vital thread woven into the fabric of our nation.1. **Connecting Communities**:The USPS binds together the scattered populous of our great land. From bustling cities to remote hamlets, it bridges the gaps, ensuring that every address receives correspondence. Our rural communities, often isolated, find solace in the familiar sound of the mail carrier's footsteps. It is the lifeline that connects us all.2. **Public Safety and Resilience**:When disaster strikes, the USPS stands unwavering. It is an **essential support agency** in our National Response Framework. During hurricanes, wildfires, or pandemics, our postal carriers become beacons of hope. They deliver not only letters but also life-saving information, medicine, and aid. Remember Hurricane Maria? Our letter carriers in Puerto Rico provided critical data to FEMA, aiding vulnerable citizens in need¹.3. **Universal Service Obligation**:Unlike private delivery services, the USPS operates under a universal service obligation. It ensures that every American—urban or rural—has access to mail service at a reasonable price. Our postal workers brave all conditions, from scorching summers to icy winters, to bring packages to citizens' front doors. They are the unsung heroes of our daily lives.4. **Public Good, Not Profit**:The USPS is not merely a business; it is an invaluable public good. It does not seek profits but serves the people. It is the third-largest employer in America, hiring nearly 100,000 veterans. Its favorable public opinion surpasses that of any federal agency. Let us recognize its essentialness and protect it as a national treasure.In conclusion, let us celebrate the USPS—the tireless carriers of our stories, the guardians of our connections, and the embodiment of resilience. Let us safeguard this institution, not just for today but for generations to come.Thank you, and may the spirit of service continue to guide our postal workers as they crisscross our great land, delivering hope, love, and democracy itself.God bless America, and God bless the United States Postal Service! ???”

1.8 Poor38 Reviews

“Lines are long but clerks are knowledgeable and helpful. Had mail held and Mrs. DESTINY and Cheryl assisted with information on how to proceed with change of address and setting up PO box. Great staff but definitely over worked.”

2 Poor122 Reviews

“Contrary to the very rude customers writing vicious comments here about the food employees at the Enchanted Forest Post Office, I love the employees there! I live a mile away, and I have been a customer for at least twenty years. I have always found the employees to be polite, kind, friendly and professional. They work hard for the money. As David Byrne of Talking Heads sang in "Psycho Killer, Qu'est-ce que c'est?", I hate people when they're not polite!" As The Beatles sang, (I think it was on the Abbey Road album,) "... And in the end, the love you take, is equal to the love you make."”

1.6 Poor55 Reviews

“We recently sent a package to a recipient in that area. There was a small mistake with the house number, but one of the employees called me to get the correct one and had the driver deliver it that day. Good service should be recognized, and we appreciate her going above and beyond to ensure it got to it's proper destination! Thank you doing a great job!!”

1.8 Poor143 Reviews

“I'm amazed at all these negative reviews - this is my preferred post office (Main Street is awful, and Montpellier is always too crowded), never had a bad employee or an issue with service. Wait times are of course long during covid, but I'll still be treated better here than other locations.”

1.2 Poor68 Reviews