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July 2024 by Derek Walker
Maryland Truck Tire Service inc very unprofessional! I was extremely hesitant to return my vehicle due to poor service I received prior so I decided to give them a try again dropped my vehicle off 7/1/24 late yesterday morning for a Front End
wheel Alignment.Called before 8 morning to see if truck has was serviced, I gave name and description of vehicle when Craig answered the phone I was given the wrong information. Stated he left me a voicemail yesterday regarding parts needed for vehicle then says let me call you back return call he’s apologizing i’m sorry we haven’t got to your vehicle and it’s first one up this morning when the tech gets here smh. So now I’m guessing I should or needed to disclose i work in the industry aswell. Get it together Maryland Truck Tire Jessup!!!
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May 2024 by Derrick M Webb
I am now on call #4, they answer the phone and say “please hold”, leave you on hold for 5 minutes and then hang up on me, cant even say anything before they put me on hold! Wow!
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November 2023 by John Morgan
I took my 40ft motor home in to get all six tires replaced, I gave them five stars because they were great to deal with and did a great job. ?
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September 2023 by Sagheer Ahmad
Always go there very professional
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August 2023 by shahzad muhammad
Very Rude and not pleasant tone! Called to see how busy they are and the guy didn’t wanted to give me a straight answer then he ask me to drop my trailer than come in to shop and when asked him do you have or know any place he said thats your problem. ? and they want business
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September 2022 by Bat Man
On 8 July (Friday), current assessment 5 stars; I requested an appointment for an RV front-end alignment over the phone. I was told that they could do the job as a first come first serve base and if I could get the RV in the booth the male voice on the other end was friendly and attentive. I dropped by the shop to verify the fitment of the RV in the booth the gentleman at the front desk was very helpful and attentive actually showing me the path the RV had to negotiate into the booth. The engagement went very well communication and understanding were very helpful. I may request the replacement of my rear shocks (Koni are new in the box) also.
(Monday) 0715, current assessment 5 stars; I went to the front desk reminded the gentleman of the Friday conversation, and added the rear shock replacement. The gentleman said that will be 24 hours for the shocks I said that's fine we did the admin paperwork and he took the keys nothing of note very standard interaction.
(Tuesday) 0845, Current assessment 5 stars. I received a phone call that the RV shocks were installed but the RV needs new kingpins to do the alignment. I will pick up the RV and bring it to the normal mechanic (B&G services) due to the Kingpins being replaced in April of last year (with maybe 4000 miles on them) for inspection and replacement then back for alignment. The staff at the facility were very helpful of note they advised me that the kingpin must be greased all the time (pretty adamant about this?). (Update to follow)
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July 2022 by Walter Harvey
Awesome place to deal with. They get most of my business good prices they employees are all great people. Finish jobs in a good amount of time.
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July 2022 by Gerald Meineke
On 8 July (Friday), current assessment 5 stars; I requested an appointment for an RV front-end alignment over the phone. I was told that they could do the job as a first come first serve base and if I could get the RV in the booth the male voice on the other end was friendly and attentive. I dropped by the shop to verify the fitment of the RV in the booth the gentleman at the front desk was very helpful and attentive actually showing me the path the RV had to negotiate into the booth. The engagement went very well communication and understanding were very helpful. I may request the replacement of my rear shocks (Koni are new in the box) also.(Monday) 0715, current assessment 5 stars; I went to the front desk reminded the gentleman of the Friday conversation, and added the rear shock replacement. The gentleman said that will be 24 hours for the shocks I said that's fine we did the admin paperwork and he took the keys nothing of note very standard interaction.(Tuesday) 0845, Current assessment 5 stars. I received a phone call that the RV shocks were installed but the RV needs new kingpins to do the alignment. I will pick up the RV and bring it to the normal mechanic (B&G services) due to the Kingpins being replaced in April of last year (with maybe 4000 miles on them) for inspection and replacement then back for alignment. The staff at the facility were very helpful of note they advised me that the kingpin must be greased all the time (pretty adamant about this?). (Update to follow)
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June 2022 by Rocco Battaglia
SLOW, No hurry at all to get a tire fixed. Did I say SLOOOOOW?
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May 2022 by Vincent Kwarteng
They are a waste of time. The people at the front desk are rude and racist. My truck sat there forever while I patiently waited and they still never got to it for days. Later they told me they don’t have the tools to replace my aluminum wheels which I think was a lie. I had to take my truck to another place and it was done the same day with excellent customer service.
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March 2022 by Chris Rodriguez
If you have a used spare tire dont bother with this place. They wont install it.
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October 2021 by Donna Carter
Waited at Ta 2 miles down the street for 13 hrs for a tire I called Maryland truck tire 1st thing in the morning and they got me right in. Very awesome and proffessional guys. Had tire choices for me to choose from and got me back on the road.
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September 2021 by SHAUN Smith
Great place services guy very quick
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August 2021 by Ed Schellhase
Traveling the USA with our fifth wheel trailer pulled by a RAM 3500 Laramie Longhorn dually. Camping at Fort Meade MD and left rear inner dually developed a slow leak. Called for an appointment and talked with Craig, said first come first served so was there before 0700 hrs. They got me right in, quickly found a slowly leaking valve stem and replaced it. Outstanding customer service and friendly folks there - seems hard to find these days. I highly recommend Maryland Truck Tire Services. Thanks guys!
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June 2021 by Doug Smith
Excellent service.
