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November 2023 by Atul Mehla
house bill is passed in 2022 that truckers should be allowed to use restroom but this company have big board outside stating no public restroom ! all fellow drivers must complain for this company so they have to face fine
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November 2023 by Fire and Ice
Arrived 30 minutes early for 0530 appt, got a door an hour later, someone was in my door, they called that truck to pull out and I was in, about 45 mins or so later, got a call for my bills. Tropicana load
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November 2023 by Michael Rowe
Wow, what can I say about as disrespectful as they come well the security guards are after night shift leaves around 6 am or so! They don’t care if you’re going to violate your time they don’t care about your time they don’t care if you can’t even legally move! They are going to raise hill until you leave the property even if you have explicit permission from another worker on the property who is a supervisor! if you are not gone after you make your delivery well, you might as well be a terrorist or a foreigner or an outsider basically, if you’re not black, don’t expect any respect!
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September 2023 by Keith H
Arrived at 0500 for 0600 appt. Had paperwork in my hand by 0700. Office is by door 245. A little rough on trailer and the smell of this place is almost unbearable
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August 2023 by Robert Whittington
I don't see why all the complaints. I had a 06:00 appointment, arrived about 05:20, in a dock about 05:00.Took about 2 1/2 hours to unload and get my paperwork back.There is some parking on Dorsey Rd and Old Dorsey Rd but not alot.All in all about average people and unloading.
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August 2023 by Dan Tice
They schedule 50 trucks at the same time, have to park on the street. Once you get in the yard you're fine, but the guy at the gate has a problem. He does not understand Military Time, I'm 3 hours early and he insist that I'm 21 hours late, and will have to make another appointment. Management needs to teach him Military Time and give him anger management classes.
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July 2023 by Mario A Trigo
Had 5am appt checked in 3:15am told to park inside got call 3:40 for a door and out by 6am with paperwork in hand.. security guard was excellent
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July 2023 by Charles Butcher
Based on somebody else's review I came straight to the facility expecting there to be plenty of parking. There is not plenty of parking. There are literally at least 50 trucks parked on the roads surrounding this facility. They only allow you to check in 2 hours early. My appointment time was at 7:00 a.m. so they said I can only check in as early as 5:00 a.m.. I hate facilities like this that force you to park in places where you could likely get a ticket, but there's no other choice. I will not be returning to this facility
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June 2023 by Jessie Butterfield
You can show up 2 hours before your scheduled appointment time. There is very limited parking on the streets out in front of giant Lane. You need to get there early though to get a spot. It seems if you show up at midnight or later, your weight to get in the guard shack will be very long. Appointment was at 1:00 a.m. checked in at 11:00 p.m. got a door at midnight. Not as bad as everyone makes it seem. Receiving office for doors starting with 200 is at 245.
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June 2023 by Diane Porter
Got there at 10 P.M. for a 12 A.M. appointment....took about 30 min to get checked in because of the line. Was told to park and wait for call. At 11:30, was instructed to go to a door and take paperwork to receiving. Took paperwork to receiving, by the time I got back to the truck, message came through about lumber. I was finished and ready to go by 12:30..i was shocked after reading other reviews ..there is no truck parking after you get unloaded
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June 2023 by B. H.
This place is horrible. Where do i start so many complaints.First off they order so many 1 pallets from so many different companies. Why.They charge a lumper fee.Office for recieving is in the middle of warehouse. This place is a joke. Causes so much confusion and complicate such easy things. Create so many problems.Their workers are so lazy. Wouldnt hire any of them. Horrible company structure.
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June 2023 by Valerie Rhoads
An absolute cluster. Good luck figuring out which trucks are in line and which are parked. Once you make it past the stop sign RIGHT LANE IS OTR LANE. if you pick wrong and end up on the left you get to turn around and figure out a way back in. May the odds be ever in your favor.
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May 2023 by Jorge R Salazar
Be ready to wait here. No parking, you have to make the line outside on the street and they start at 11:30 pm. To get in you will take around 1 or two hours and to unload you around 5 to 7 hours. Last time I was here they took 9 hours to finish and give me my paperwork.
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May 2023 by Jorge Salazar
Be ready to wait here. No parking, you have to make the line outside on the street and they start at 11:30 pm. To get in you will take around 1 or two hours and to unload you around 5 to 7 hours. Last time I was here they took 9 hours to finish and give me my paperwork.
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April 2023 by Ricky Haynes
This is my first time delivering to this place since 2018 and nothing has changed. My appointment was 12:30 am, I got here at 12am. It’s now 2am and I am still in line to enter the facility. This is going to be a long night.
