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February 2024 by Keith Ford
My PM, Tyler Koch, took great care and continues to take care of me. He continues to be my source of information pertaining to maintenance and operation of my pool. I’d request him if ever had another pool built. I’d recommend him to anyone I knew who was interested in having a pool built. Utmost professional!!BreakNow that my pool is complete, here we are in JANUARY of a new year and my cover has not been delivered and installed. This is what they have given me as a temporary cover. However A&S contracts my pool cover too is INCOMPETENT at best. My pool opened in Sep 2023, here we are 4 months later and STILL no cover. It has been measured THREE TIMES for the cover. It’s an eye sore, and insanely frustrating that I can’t get a straight answer as to the status of my cover. I LOVE my pool, but the process has been an awful $125K nightmare which continues!!! I cannot continue to let this go. It needs to be known for future pool investors. I didn’t know to ask questions about closing the pool and pool covers. Now you do! Hope I helped somebody!
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January 2024 by john archibald
Tyler is the man! Helped us out with every question in a timely manner!
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December 2023 by Jeff pierson
Had a pool installed and did outstanding job. Austin was the best to work with !!!Services: Inground pool installation
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November 2023 by Jen Schmidt
We just had a great experience with Matt and Diandre who closed our pool for the season. They were so helpful and informative for first time pool owners closing a pool. We appreciate and recommend.
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November 2023 by AM Watts
We have experienced several issues with Anthony Sylvan. Currently still ongoing. Project was supposed to begin in December 2022, didn’t start until August of 2023. As of Monday, September 25, 2023, the wrong coping, tile, and spa stone was installed and had to be completely removed. The addendum for this change was completed back on Wednesday, August 16, 2023, which was prior to excavation, which both started and completed on Thursday, August 31, 2023. If it weren’t for Mrs. Rita Rosenblum going above and beyond, as mentioned below, and coming out to the property to ensure the job is being executed according to the plans, this would not have been caught before the coping dried, and tiles were wasted. I reach out to the construction manager and GM, Tyler Swavely and Thomas Krajewski several times with no initial response. It took me leaving messages to receive a response from them over almost 3 weeks later, which is both unacceptable and unprofessional for the amount of money that is being spent. Every time that a portion of work from our contract is being executed Rita is here to survey it or she is requesting photos to ensure the job is being done correctly. She calls or sends me a text message so that I am update to date on the status on a daily basis and to ensure that we are happy with the services being provided, which I am not getting from the newly assigned project manager. Rita is in constant communication with me. I was initially told by the project manager that the winter hookup for the spa and pool would be taken care at no cost to later be contacted after I reach via text to check the status. She then tells me we would now be responsible for covering the fees for this which was not what I was originally told. There is also a constant amount of dirt, debris, and material left on the service access road, which is used to get to our property for execution of this job, which is maintained by the Home Owners Association (HOA). This was a topic of discussion as part of the approval of our pool by the HOA that this area would be left clean and the way it was found following the work of each contractor. Which has not been the case on several occasions. With all of the hiccups that we are experiencing, I would think the company would say, well, you know, for all of the mistakes that we have made we will cover the winter hookup for you all, however, that is not the case after the project manager stated she would take care of it.Rita might as well be the designer, construction manager, and project manager for this job being executed, as she is the only person that gives me updates, communicates, and that I don’t have to reach out to for the purposes of obtaining any information regarding the status of my pool. She has also stated because of the issue with the wrong coping, tile, and stone being installed she reached out to the contractor for plaster to ensure they had the updated changes for that job and they didn’t which meant that would’ve been incorrect, if she hadn’t reached out. This is another example of Mrs. Rosenblum taking the time to be proactive vs. reactive. Being reactive wastes both money and time for your company, as well as, our time. During the final phases with electric and gas the electrical company stated to us there would be additional fees after the contract was negotiated and signed. This again, was an issue that the customer shouldn’t have been responsible for as the measurements were taken and accounted for prior to work being done. Rita also took care of this. Plumbing came out to dig gas lines and stated they weren’t responsible for covering the trenches they dug. Rita took care of this.If it weren’t for Mrs. Rosenblum I would be completely dissatisfied with the company Anthony Sylvan as a whole, and if possible would walk away to find another company to complete the job. If you work with this company ensure you request Rita as your designer. She will be with you every step of the way, when she doesn’t have to. Will give final update when completed. The only reason for 5 stars is Rita!Services
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November 2023 by Laura Lepore
We were victims of Catalina and hired them to finish our pool installation/construction. Evan and Demond were very pleasant and professional to work with. We were very pleased with the speed at which they completed our pool as well as the quality of the work and products. We would highly recommend them!Service: General construction
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November 2023 by Michele Burkhammer
I just learned that my pool final construction and final electrical were never completed by the previous property owner. Initially I struggled to reach a human at Anthony & Sylvan Pools. Lesley reached out to me and reassured me that my concerns would be addressed and that she would be my point of contact and resource at Anthony and Sylvan Pools. Thank you, Lesley!
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November 2023 by Norman LaPorte
Even though our project manager was unable to continue due to health issues we were able to work with the new project manager Tyler Koch in an efficient and clearly understandable way. He understood the issues and was successful in coordinating a new house and pool build.Service: Inground pool installation
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November 2023 by John E Scheck
Pools are a process and Anthony & Sylvan have it down.They are very knowledgeable especially having Philip onsite supervisor who is outstanding. I'm amazed how my pool looks and most of very pleased I chose A & S pools.Service: Inground pool installation
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November 2023 by james sanders
Mitchell & Tyler were great from our initial consultation through completion. Anytime there was an issue they were sure to address it with their subcontractors.Services: Inground pool installation
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November 2023 by victor gong
while a very stressful experience the pool was finally completed and came out beautiful. The quality was excellent and special thanks to Teresa Spakoski who was always patient, responsive, helpful and a great resource person. Couldnt have kept my sanity without her help and counseling. The supervisors and crews all worked hard and diligent during the COVID months to get it done. Anthony Sylvan does stand by there work as do there subcontractors. I had an issue with the pavers and they fixed it. I recomend them highly.
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November 2023 by Anthony Clark
Working with Project Manager Austin Bulger was a great experience on this project. Very professional and responsive. The first pool season is in the books, and we couldn't be happier. Thank you Anthony and Sylvan Pools.
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November 2023 by Kathleen Valenti
My pool was done faster than I expected and came out amazing! I’m new to the area and my neighbors all warned me that things would take months and be delayed given their experience installing pools, but that was not at all my experience. Very happy with how things turned out and can’t wait for next summer to take advantage of it! Thanks Tyler and Matt for a great experience.
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November 2023 by Tracy Ruffell
Anthony Sylvan did a excellent job on our pool. The project manager Austin was there for any questions or concerns that we had. We would highly recommend.Service: Inground pool installation
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November 2023 by Fred Demski
Our project manager, Austin Bulger, gave us honest expectations, kept things rolling, paid attention to our particular needs and requests, and minimized the usual stress that might accompany a construction project. We love our new pool!Service: Inground pool installation
