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“Hayley was super helpful throughout the whole homebuying process. She is super communicative easy to get a hold of. She answered all of my questions in a timely manner. I would highly recommend her to anyone!”
“I always receive great service here. The employees greet me by name, are very helpful, and even give my dogs treats when they're with me in the drive thru lanes.”
“I had the best experience with Lauren at their Frederick MD location. I walked into the Buckeystown location so frustrated about an issue that seemed very trivial. Thankfully I was able to speak with Lauren; I don't believe I have ever dealt with someone as efficient, kind, and knowledgeable as she. Lauren reminded me why I have remained a customer for over 15 years.”
“I’ve been banking with woodsboro for over half a year and it’s been the best bank I’ve ever banked at you have quality service, nice people with a personable relationship with bankers that assist me with any questions I might have, I highly recommend this branch for anyone looking for a bank.”
“The teller that waited on me was friendly, very knowledgeable and willing to help me. I have been a member for over 50 years. I've always been very satisfied with their service to the customer.Linda Henson”
9AM - 5PM
2 N Market St, Frederick
Banks
“What a great bank. They treat you like you have banked with them for years.We just moved to Frederick and we are loving it. ACNB Bank is what a bank should be. It is another charm in Frederick community. We feel so lucky. Thank you Owen W. and everyone else!”
“I went to this branch as now it is the closest to me from the merger. This branch was really nice- I hated the Rosemont branch (it was old and dirty) the tellers here were helpful and quick- glad i can use this bank location from now on!”
9AM - 5PM
7820 Wormans Mill Rd suite t, Frederick
Banks
“We've been banking with Navy Federal credit union for years. Here, you are not treated like a number, but as a personThe staff is always friendly and helpful ?”
“Customer since early 2000's with PNC and no complaints. I very rarely use the branch now as you can do most things in the app or ATM, but when I do the staff have always been friendly.”
“One of the best banks I have ever seen, really friendly staffs specially there is a man who is called Augustin there, he is a really good guy. I didn't had an appointment but he accepted and finished my work in five minutes. I absolutely recommend you to use this bank.”
9AM - 4PM
929 W 7th St, Frederick
Banks
“Update, this was horrible and we learned a lot. Close all accounts when you have ID theft and go to another bank! M&T started out on wrong foot but Sandra and Alexandra were great and resolved the problem in 2 weeks.My wife's purse was stolen with her ID at 6am. I was at the bank at 9am closing accounts and putting fraud notices on everything, was assured no money would come out of my NEW or old accounts. Crooks used ID to cash 4,600.00 in bad checks in Baltimore and hour away from CLOSED accounts! M&T is telling me they are not at fault and I need to wait 120 days plus for investigation to make sure it wasn't us- when they have video of the person and a teller who can confirm it wasn't us. Take all of your money out of this bank. I've told everyone I know because M&T never even apologized. Bank manager was happy to open accounts for me and my family, but simply stared at her computer screen and wouldn't help me on the day we needed assistance. They simply don't care.”
“First time I went to this location for my urgent loan business and did not have any issues. The lady (Nadia) was very helpful and greeted me respectfully. Manage to complete my business fast on that same day. This location can be very packed and busy during peak hours so I understand why some of the other reviewers are frustrated with the service. Advise to come early morning, right when they open.”
10AM - 5PM
5301 Buckeystown Pike #205-D, Frederick
Banks
“Alexandra Pineda and customer service like Sophia, helped me in the process to be able to take out a loan in good conditions and be able to buy a vehicle. Thank you so much!!!”
“Jim Casey is my hero and helped me close on my first house today (which is a whole other saga). He went above and beyond in terms of customer service for me. Jim, if you see this, thank you SO much. I'm seriously indebted to you. I can't speak for the other bankers, but Jim will genuinely go out of his way to help you, so ask for Jim if you are wanting excellent service. Wells Fargo may not be a great corporation (see Netflix doc) but there are some good people working there and Jim is definitely one of them!!”
“I had a concern about my account and Ryan checked it for me one day and then called me the next day to assure me about the transaction and developed a plan to watch my account. He went above & beyond my expectation for customer service and is a very caring, courteous customer rep. Thank you Ryan!”
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“Woodsboro Bank and all of the staff at the 900 N East St branch are extraordinary. When you walk through the door you feel like family, as if you are their most important customer. We are a new non profit organization and the assistance they have given us has gone above and beyond our expectations. Everyone is supportive while helping to assist and educate us in every aspect of our banking needs. A huge thank you to Tammie, Tanya and the rest of the staff! You guys are the best!”