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“Excellent service. I had a leak coming in through my taillight from some rear end damage - Kevin fixed it quickly on the spot with a sealant and wouldn’t accept any payment. Highly recommend!”
“The whole process took less than 5 days from start to finish from ordering to installation. They make the whole process so easy and our new tonneau cover looks and works perfect! Bridget was extremely helpful and could not have been sweeter or easier to work with. Super impressed with this whole team!”
“They are great. I got my Outback there in 2022. Recently I brought it in for lift gate issue., they fixed it by replacing the motor same afternoon without charge.”
“The best service department I've ever worked with. We have purchased 4 cars at Triangle over the past 25 years. The staff are friendly and fully competent in their jobs.”
“Yesterday I became the proud owner of an Audi S5. My sincerest thank you to Devon, Jordan, and Audi of Frederick (Ourisman)! Perspective: last week my vehicle of 24 years finally died. In desperate need of transportation, I got a loan and began online shopping and making appointments. The first place I went to provided a horrible experience where I felt I was profiled and not taken as a serious customer (Mercedes-Benz loss, Audi's gain). The next morning, I received a phone call from Devon at Audi.from that moment on, I knew my wife and I were going to be treated with care, empathy, and respect through the entire process. Devon was nothing short of outstanding and Professional. Also, Jordan called a few minutes later to re-emphasize they genuine desire to earn my business and willingness to get me in my next car at the best price. Upon my arrival, Devon had vehicles set aside and keys ready to get us in and driving. He asked us how our trip went, provided refreshments, and talked us through what the experience was gonna be like. He took his time to walk us through all the features and differences of all the cars before, during, and after the drive. It was like talking with friends or family. Jordan also came by a few times to check on things and ensure we were at wase with everything. It was exactly what we were looking for the experience to be. When it came down to pricing and rebates, THEY DELIVERED! What they valued most was making sure we were happy and that the experience was positively memorable. It was all about the customer's needs and getting us in the car we wanted. It was never about us settling for an alternative. Even the financing rep (name escapes me right now) was genuine, friendly, and just an all around great guy when it came time to discuss maintenance packages and sign papers. These folks have probably made my wife and I Audi owners for life. Stopping here first when time come to get her an upgrade. Audi of Frederick, you are the absolute Best!!! Thank you again for everything!”
“Wonderful customer service the management was outstanding. The experience was very outgoing and understanding. I just want to thank Sean Hemphill and Julian Bhuwalka for their customer service and communication skills and assistance on find the best affordable solution when it comes to finding a vehicle. Definitely recommend them 100%”
“Dave at the front desk was super helpful!Great location in FrederickVery informative and gives plenty of options for different budgets.5/5 recommend and I will be using them for all my painting needs”
“I have dealt with Ron on difficult items and I have referred others to him as well. He will not sell you an incorrect or inferior part. I understand that he is kind enough to accept returns no matter what the situation. At least I think so, nobody has ever returned anything that I know of and we all have been super happy with everything. Everything as described or better, well packed, shipped fast.Maybe most importantly he is a really nice person with outstanding core values.You can't go wrong here. This is Mike Green. Many of you know me and my cars.I don't recommend anyone easily. This one I do highly recommend.Thanks!”
“This company is full of friendly, knowledgable and accommodating employes. I unfortunately had to bring my car in twice in the last 6 months (one my fault, one a deer ?). They were prompt,worked directly with my insurance company and even did some extra touchup from door dings with leftover paint! Highly recommended!”
“Very impressed with the customer service. Taylor answered the phone with very knowledgeable and helpful info. Aheim (sorry if I misspelled, I saw the name tag quickly) did a fabulous job running a diagnostic test and gave me a great recommendations. Thank you both for excellence service. I will be back!”
“I would definitely recommend Zamora's auto body to people. They have worked on three of my vehicles now and every time they have done a wonderful job on my vehicle's. I love this place and I definitely give them a 10 rating”
“I recently had the pleasure of working with Randy at DARCARS toyota of Frederick, and I couldn't be more satisfied with the experience. From the moment I walked in, Randy was attentive, knowledgeable, and incredibly patient. I took my time deciding on the right vehicle, looking at the numbers, and not once did I feel rushed or pressured. He answered all of my questions thoroughly and provided valuable insights that helped me make an informed decision.
What stood out the most was Randy's genuine desire to ensure I was happy with my choice. He guided me through every step of the process with professionalism and care, making the whole experience smooth and stress-free. If you're looking for a trustworthy and patient salesperson, I highly recommend Randy at DARCARS Toyota of Frederick. Thank you for helping me find the perfect car!”
“Went in for Major repair. The process was so effortless. Ryan kept me constantly updated with everything happening. I got my car a week before they anticipated and the work is immaculate. You couldn't tell there was ever anything wrong. 10/10 would recommend to everyone!”
“It was my first time dealing with body work through insurance. The staff were very nice and helpful with and questions I had. Scheduling was super easy. They also detailed my car, I didn’t know that would be happening, so that was a nice surprise.Services: Painting”
“We had the unfortunate pleasure of working with Fitzgerald Collision due to an unexpected encounter with a mailbox (mailbox 1, Tahoe 0). From the moment we called, to schedule an estimate appointment, we had a great experience. Matt was able to schedule us quickly, and the day we came in for the estimate, Erica and Ben took great care of us. Ben walked us through the estimate, as well as the timeline for repairs. Ben even arranged to have the vehicle cleaned up some prior to the repairs occurring since there was a delay between getting the estimate and drop off for repairs. Erica was very friendly and professional. She took the time to communicate with us every step of the way. The repairs took a little longer than expected, but that was due to backordered parts, which was out of Fitzgerald Collisions control. Despite the inconvenience, we appreciated that Erica communicated transparently with us. In the end, our vehicle repairs were completed sooner than expected (bonus) and were of great quality. Highly recommend!”
“I had an emergency with my BMW X1 and had to bring it in without an appointment. Ed was extremely understanding and got my car back on the road quickly. I will exclusively be using rosemont motors due to Ed’s professionalism and hard work. Thanks Ed!”
“I called about a bulb and primer for my snow blower. Not only did they have the part that was difficult to locate, but their professionalism was above and beyond. Great staff and customer service!”
“The person at the desk was very nice but the cost of parts were more than what I could get elsewhere. Also they don't sell name brand parts so I'm less sure what the quality is.”
“I had such a phenomenal experience purchasing my CAMRY from Darcars Toyota in Frederick Md A Big Thank you to Mike C in pre-owned sales and Manoj Sales Director and Havi in Finance thank you for your patience and knowledge
SUPERB CUSTOMER SERVICE!!!
If I could give more stars I 100% would this was a 10 star experience
WAY TO GO TEAM
If you're in the market for a used car I highly recommend to go visit Darcars Toyota of Frederick they will take excellent care of you”
“I submitted a KBB to see the value of my car after having some issues. Shortly after I got a following up call, it was a wonderful call. I had spent most of my Sunday trying to figure out my options and in a short phones call I got more help than I could ever find. I am so grateful, even after knowing I'm not looking to trade and selling the car wasn't worth it - they still provided me with three other people that could help and advise.”
“I have had the best experience with Napa in Brunswick and specifically with the asst mgr John. He is customer oriented kind and caring and a good businessman. I will be back to this store again for sure and highly recommend them!!!!!!!!!!”
“I went to ten different auto parts stores today to get an oil filler cap. I thought this would be a simple item to acquire but apparently I was wrong. Every other store just shrugged, but the guy at this store went in the back (right before closing) and found something that would work for me. Thank you for your help today, truly a life saver.”
“Wanted to say what a great experience I had at Autozone today!
Neal was kind, friendly, knowledgeable and very helpful, made my experience a lot easier and less stressful then I thought it would be.
Thanks again Neal you definitely went above and beyond! :)”
“I have used fleet pride in Frederick Md to make driveshafts for all my drag cars and street rods...they always take great care of me and usually have my driveshaft done in one day.”
“Service was fast. There were people there to help. Looks like they had a lot of staff present. I was able to get the part I needed and while the person behind the desk did not have outstanding customer service skills. He got the job done.”
“Clear communication, great customer service, great repair work, didn’t try to sell us things we didn’t need. What more could you ask for? I would absolutely use their services again.”
“The tinted glass made it look closed, but they were open. I was able to get a small quantity of paint mixed up to fix a chip on my car. The person working at the time was pretty helpful in answering my questions and getting me the supplies I needed for the job.Lots and lots of parking available! I'm happy this place exists.”
“Just had a service body installed on my Ford and the team here is phenomenal! Do not let any reviews fool you, they did an amazing job and the customer service across the board from Kassidy & Coty was wonderful. Thank you, American Truck!”
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“MD based auto part salvage yard.Calling ahead is highly recommended as many parts are often times required to be "pulled" from a vehicle on the property or may have to be obtained from a sister site.Pricing is fair.This is an auto salvage business . There are no frills,bells or whistles. These men work with their hands and work hard.Have make,model, year and detailed specs IN HAND when speaking to them for the best possible outcome.”