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September 2024 by Wayne Taylor
My LP Boiler stopped working. Joe started working the problem over the phone with me immediately, and reached out the boiler manufacturer for the best assessment of repair versus replace for the boiler. Clearly evident Joe is a highly skilled technician with the experience and expertise to handle all boiler challenges. Ultimately Joe installed a new top of the line boiler for me properly per the manufacturer instructions, and even corrected plumbing issues that were not correct from the original existing boiler. His workmanship is absolutely top notch and his pricing was very fair. I’m very pleased with his work and will hire him for future plumbing needs and most definitely boiler servicing.
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August 2024 by Elite Power Washing
I recently encountered a plumbing issue at my commercial residence in Aberdeen and contacted Straight Plumbing for assistance. Joe, their skilled plumber, promptly arrived the next day to address the problem. I was impressed by his professionalism and expertise in resolving the issue efficiently.
Joe's quick response and effective repair work gave me peace of mind, knowing that the job was done right. His assurance and attention to detail were commendable, and I am grateful for the excellent service provided by Straight Plumbing.
I highly recommend Straight Plumbing for their reliable and efficient plumbing services. Their prompt response and quality workmanship make them a trustworthy choice for any plumbing needs. Thank you, Joe, and the Straight Plumbing team, for a job well done!
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July 2024 by Valerie Langan
I woke up this morning to no water. A friend recommended Joe Tull at Straight Plumbing. I left a message and he called me back immediately. I told him the problem, and within an hour he was here with everything he needed. He explained things thoroughly, and within a couple hours my well pump was replaced, my well was chlorinated, and I have water again. EXCELLENT service, and a very reasonable price!! A+A+A+
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July 2024 by John Schwarz
I contacted Joe at Straight Plumbing LLC for a tankless hot water heater repair at our rental property. Ironically, he was recommended by another plumbing company I contacted first that didn't work on tankless heaters. Our property management company had sent two other vendors to the property that were unable to complete the repair over the course of a week frustrating my wife, me and our tenant. His team responded within 24 hours, completed the necessary repairs, and charged us fair prices in comparison to other vendors contacted. I would recommend and use this company again in the future. Thank you for helping us out!
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July 2024 by Peter Rusko
Unfortunately, I've had the main water line break 4 times in less than 5 years. Also, unfortunately, I used the same plumber the first three times. The work the other plumber did (or did not do) is another story.
Luckily, I got in touch with Joe. He knew what material had been used before I told him. He educated me on why copper should not be used. Joe was great. He was responsive. He came out to take a look. He was thorough and explained things clearly. He gave me confidence that he would be able to, finally, resolve my problem. So I decided to no longer use my old plumber and to use Straight Plumbing. The work was completed today. Joe arrived early and was ready to go. The work was completed as promised. His crew cleaned up after themselves inside and outside. He ended up having to replace a couple of parts, the previous plumber either broke or neglected to fix. He took it in stride and simply got the work done. He even put down grass seed. I only mention that cause my previous plumber didn't seem to care about my yard.
This situation has sucked and has cost my several thousand dollars over the past 5 years. Joe is a breath of fresh air. He guarantees his work. He takes pride in what he's doing. He's thorough. And he cares. I hope to God I won't need him anytime soon but if I do, I'll call him.
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July 2024 by Ruth Gamble
We have (un?)fortunately used these guys multiple times. They have come out on a moments noticed, replaced well pumps at 2 houses, fixed a multiple rotten pipes, and entertain my son as well! They’re super efficient, reliable, personable, give great feed back on what you NEED to do vs some X factors on what might be good for the long run (our new house has had both acute and chronic issues). The prices are more than fair for the work they do. Even if I have had to have these guys on speed dial, I’m happy to work with them and they have been worth their weight in gold. Absolutely cannot recommend them enough. I would add pictures but they are pretty gross (including pee leaking from the ceiling).
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June 2024 by Mark Harris
Joe was the first of all the contractors I contacted to respond regarding my hot water heater issue. He also gave me a quote that was significantly less than the one other vendor I had contacted who provided an estimated cost. On the day of installation, Joe arrived early, was respectful of the property and our (sometimes persnickety) wishes, and got the job done as quickly as possible, and left the work site in same condition he found it in. If we need more plumbing work done, I'll *definitely* be calling Straight Plumbing again! Joe was awesome!
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May 2024 by Suzanne Aaron
Called about clog in the main that flooded the basement. The plumber came in less than an hour and was done in under 30 minutes. Great service and reasonable. My parents used them also and had great experience!
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March 2024 by Scott Hamann
Straight plumbing was excellent. They arrived quickly as I had NO water. Joe investigate the issue and took the time to educate me on my well and water system. He new exactly what the issue was and resolved it quickly. What a great company and they.truly cared about me and the family and committed to resolve the issue. Thanks Joe
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March 2024 by John Werring
Sadly had a main break house side. Never a fun task to deal with. Got recommended by a friend to go to check these guys out. Joe and his crew did a quick, clean and effective job. Bonus point for leaving the drywall just right to seal it with the patch they cut. Perfect clean up. Will recommend!!
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March 2024 by kb3ayo1
After another company spent the entire day trying to unclog my drain and told me it had probably collapsed and would be 2 weeks just to get a permit to dig I rented a porta potty. Just to verify this I contacted Straight Plumbing and they sent over a plumber the same day and had the drain cleared and visually inspected with a camera. There was no fault in the drain at all. He did all this in 45 minutes. They saved me $10,000. I would highly recommend this company.
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February 2024 by Seth Ranneberger
Joe and his crew are awesome! After hiring him to hook up a gas range, he inspected my boiler and noticed it was on the way out. He gave us information about an ultra high efficiency natural gas boiler for our radiators. Communication with Joe is great as he explains things well and is quick to respond. Will certainly be using them again with future plumbing/heating needs!
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February 2024 by John
Good crew that got our pipe banging issue sorted out an replaced the right way. Will call for anything out of my realm!
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January 2024 by Tammy Peters
Joe arrived promptly to address a stressful wet basement issue. He was knowledgeable, friendly, helpful and kind. A very trustworthy man. We are grateful for his service and will call him for future plumbing issues.
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January 2024 by Stuart Peters
Joe responded to our service request timely. He was very polite and professional. He explained what we needed and proposed an easy to understand plan of action. We will definitely be contacting Straight Plumbing LLC for any future plumbing needs!