-
November 2023 by Ken Raschen
Adam was an awesome salesman. I would highly recommend him to anyone wanting to purchase or lease a vehicle. Best experience I have ever had at a dealership. I might add that Vinny in the Finance office was excellent to deal with.Ken R.
-
November 2023 by Nolley Fisher
This was the smoothest car buying experience I have ever experienced. Salesman (Adam Bauer) was extremely helpful throughout the weeks leading up to my purchase. He answered all my questions and periodically reached out to see if I had any further questions.
-
November 2023 by Char Randi
Absolutely the best!!! From never bought a vehicle on my own. Derrick & Robert made sure I was well taken care of. Not only was I able to test drive , they also let me test drive it for couple days before I made the right decision. I definitely recommend Keene Dodge Chrysler Jeep Ram of Jarrettsville. I will definitely purchase any future vehicles from them.Thanks again!!
-
October 2023 by Stacy Robinson
We went to several dealerships looking for what my daughter wanted. It turns out they were all trying to sell us what Keene had. I'm glad we took the drive. Everyone we encountered at Keene was polite and said hello. One of the best experiences we have had at any dealership. Highly recommend these guys for your new or used vehicle purchase.
-
October 2023 by Tom Ford
I purchased a new 2021 Pacifica Hybrid Plug-In 34K miles ago. I have had it in for service as scheduled and a few times for random issues. Easy drop off, loaner if you call ahead, no problems. When the vehicle was in a major accident, the Keene Body shop did an exceptional job restoring it to like-new condition. This place takes care of their customers.
-
October 2023 by Bill C.
In the last six months I needed parts for my Dodge Caliber. I had two good experiences with the Parts Department.I received good advise on the parts purchased each time.
-
September 2023 by Kelly Bursey
Recently bought our first truck from this dealer.From start to finish, the entire staff was amazing. Truly one of the best experiences we have ever had when purchasing a new vehicle.Highly HIGHLY recommend working with Mrs. Christine. She was absolutely amazing, knowledgeable, and a pleasure to work with.
-
September 2023 by Joseph Pieper
So I just pulled into my driveway with my newest purchase from Keene Dodge, Chrysler, Jeep and I can honestly say, it was one of the most outstanding sales experiences I have ever had. If you are in the market for a new or used vehicle go to Keene and ask for Kaylee Vogtman, she was amazing! On day one after my wife stopped in to check out the vehicle she was handed the keys and Kaylee said to take it home for a day! I have never experienced that kind of confidence in a car dealers vehicle in my life. While test driving the car the tire pressure light came on and I noticed the breaks could use a little love. So when I brought it back the next day Kaylee spoke with the general manager Derek Brown and he decided to replace all 4 tire pressure sensors and break pads just to be sure I wouldn’t have any issue with the vehicle anytime soon after purchase. The dealer does have a policy that they won’t hold a car more that 24 hours, and because I wouldn’t be back for 5 days, I had to purchase the vehicle, but everything looked great after I picked it up. Derek even did a walk around and put painters tape on all the areas of the vehicle that he wanted the detailers to touch up. Rob Miller the finance manager made financing quick and easy and sent me home with all the forms my wife needed to sign and digital forms that could be signed from a computer so she wouldn’t have to come back into the dealer. I love this car and with buying it used…..I was really concerned….. but the Keene dealer made sure I was satisfied and confident in my purchase and I can’t thank them enough. I highly recommend them any time you are buying a car. I know I’ll be back.
-
September 2023 by Christy D.
Incredible service - every time - by every person who interacts with me and works on my vehicle. I have been taking my rig here for service since 2020. I tell all of my friends with rigs to get them serviced here. I live near the Inner Harbor in Baltimore, and the quality of service Keene Dodge delivers is totally worth the drive for me.
-
September 2023 by Jeff Eichelberger
I had a great experience with the purchase of my brand new Dodge Ram 2500! Dave Hooper helped me on the sale. I’m located on the Eastern Shore so we handled the transaction online. Signed docs with docusign. Rob was also a big help. They actually delivered the truck to me. We ate crabs and they gave me the full orientation on the vehicle. I couldn’t be more satisfied with the purchase! Great team, great service! Yawsir!
-
September 2023 by Zip Zajdel
The sales department was excellent with explaining everything to me with detail, getting my deal done quickly and explaining everything about my truck that I needed to now has followed it up checked on me I would recommend this dealership to everyone
-
September 2023 by Melissa Rash
Keene dealership has made buying an automobile super easy. They are friendly and respectful. I bought my Jeep in January 2023. I love it. I recently took my Jeep for an oil change and it was so smooth and quickly done.
-
June 2023 by Jim Rosso
Dealt over the phone for 98% since I was over 3 hours away. When we arrived it was raining, Derek Brown the Sales manager met my wife exiting our truck with an umbrella and mentioned her by name. Brought us inside to our salesperson Kaylee who was actually bringing our new truck all cleaned and detailed into the shop for us to view and take our test ride. We accepted the terms sat with Vinny the financial guy in an hour we were driving home. Ultimately the best vehicle buying experience in our life.. I highly recommend these people and dealership.. Thanks again. Love our new truck!
-
June 2023 by Jas M.
I recently had the pleasure of working with David H. and I recommend him highly. From the moment I walked into the dealership, David's professionalism and expertise were evident. He took the time to listen to my needs and preferences, and he went above and beyond to find the perfect truck for me.David's friendly and approachable demeanor made the experience stress-free and enjoyable. He was patient and understanding throughout the process, and he answered all of my questions with honesty and clarity.I was impressed by David's knowledge and his attention to detail. He made sure that I was comfortable with every aspect of my purchase, and he even followed up with me after the sale to ensure my complete satisfaction.Overall, I would highly recommend David H. and Keene Ram to anyone in the market for a new truck. His professionalism, expertise, and exceptional customer service make him a true asset to the dealership, and I would welcome the chance to work with him again in the future.
-
June 2023 by Sandra Lewis
I came back to the dealership just browsing for Ram3500 dually n we where treated Exellent not only by the Sales person Adam but by everyone. We ended up driving home a brand new truck with the price we can Afford.
