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February 2024 by Anthony Johnson
This store is nasty and disgusting. You can’t even shop here! The aisles are blocked. Food just thrown in the refrigerators and freezers. Employees that are on the clock are talking on their cellphone loudly throughout the store. No customer service at all! Who ever manages this store needs TRAINING. This location is poorly managed.
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February 2024 by Kelli M
I work down the street from this Dollar General and it’s the only at the end of Indian Head highway. It has provides groceries and other needs without one having to go 10-12 minutes up the road to food lion. This store normally has what I’m looking for but when I tell you this is one of the junkiest Dollar General I’ve ever been in. The people are polite and they’re nice but the store needs to be cleaned up; this is unacceptable in every way, shape and form and the people of Indian head Maryland deserve better. They should not have to walk into a store that’s this messy and can’t find something because it’s all in the, all purpose containers that has their shipment in them. The folks who work in this store, work with no urgency or diligence to get the product on the shelf now I could be wrong, there could be reasons for this but when I’ve gone in, no one is that busy they can’t working diligently to get things on the shelves because the store is never that busy. The store needs to be cleaned up but won’t and they probably will not lose customers because this store is needed in Indian head, Maryland so the people are just accepting of it. The people in Indian head deserve a clean, organized store.
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February 2024 by Codie Jackson-lee
Customer service is terrible
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February 2024 by Bryan D
It's OK for the items available, space is limited, customers don't respect the place. They don't care if they leave items where they don't belong. It's really ashame the way customers trash this store, and disrespect other Customers and the Store.
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January 2024 by Rosemary Ury
It's better than the Bryans Road store. I wish they'd remove produce before it goes bad. It's pretty gross to go in the "market" area and see rotten stuff.
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December 2023 by Love is Powerful
The store are extremely crowded. To the point that you cannot walk safely. I do however like the variety of choices that they have at this location. I just wish I could actually access the products..
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December 2023 by Kat Barrell
It's better than the Bryans Road store. I wish they'd remove produce before it goes bad. It's pretty gross to go in the "market" area and see rotten stuff.
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October 2023 by contrice colbert
This store is a hot mess!!! Every time I turn around they closing for 2 days to stock shelves, never heard of a store doing that!! So unorganized and junkie, candy isle empty, boxes everywhere, items all over the floor and self checkout never working!! Mangers definitely not doing there job. Whoever is running the DG market in fort washington, needs to come here and get this one together asap.
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October 2023 by Arslan Yousfi
I don’t even know why they remodeled the store is always dirty and never has essential things like eggs milk bread!! The employees don’t care about their job. But hey that’s what I get for going to dollar general. Avoid this dirty nasty location.
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September 2023 by Anne Morgan
The store does seem to be a little cleaner recently. Most of the staff are helpful and friendly. One older lady, she has gray hair she is not a friendly person. I have needed her help a couple of times, the last time I asked her a question was 9/23. There we're 13 people in the line, she checked in an order then proceeded to sing while dusting. The lady passed by me I made the comment they could use another cash register open, she snapped and said smart back to me but within 5 min. she opened another register.One other time this September it was about 7:30 I walked in and 3 bikes were inside the doors the kids middle school age were talking with a D G representative.My opinion only, find a manager who can handle the staff, get the store straight, be there for the customers. Pay the money to get it together, that store thrives.
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December 2022 by A different TypeofBreed
a Woman with bad “Orange hair she was Caucasian she kept following me and scared me as she walked up and creeply asked me if if wass okayyy” waited until I accidentally dropped my my things and yelled at my mother about me I knew because I was Right there and didn’t know or did I know her I don’t expect the staff too know our life and I don’t know there’s but “She was Weird” and saying inappropriate things too her about me with another staff member that wasted his time” her behavior was not okay...on the Wednesday 3, August 2022 and making me feel unsafe all she had too say was “Calm Down” but that was to much too ask for too much was she mentally alright? I won’t be returning too this store as long as I know she doesn’t work here anymore that was was nasty don’t ever treat a customer like that!???
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August 2022 by Missy SweetButsour
a Woman with bad “Orange hair she was Caucasian she kept following me and scared me as she walked up and creeply asked me if if wass okayyy” waited until I accidentally dropped my my things and yelled at my mother about me I knew because I was Right there and didn’t know or did I know her I don’t expect the staff too know our life and I don’t know there’s but “She was Weird” and saying inappropriate things too her about me with another staff member that wasted his time” her behavior was not okay...on the Wednesday 3, August 2022 and making me feel unsafe all she had too say was “Calm Down” but that was to much too ask for too much was she mentally alright? I won’t be returning too this store as long as I know she doesn’t work here anymore that was was nasty don’t ever treat a customer like that!???
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January 2022 by Stephanie Jones
Today was the worst experience I ever had @ the Indian Head Highway Location. I placed an order Saturday using my Saturday $5.00 off coupon for pick up on Sunday. When placing the order I checked accept substitute however when I went in to pick up my order everything went wrong. First I went to the shelf to confirm there was no stock or substitute of I did find something. I went up to the register and advised them of this the cashiers was very friendly and tried to assist. I explained what happened and Wendy the manager was needed, this lady should not be an manager she asked me yo extra I asked her if the cashier already explained then she should be working towards a resolution.She asked what I wanted I explained to get receive the the pricing of what it was when I placed the order Saturday which was the $5.00 off. Wendy stated she couldn’t confirm the discount. I then requested to just return my items because the discount was removed when the products was removed. Wendy’s attitude was not customer service. She told her I had to cancel online which no option was there for me to cancel. She then says she told me I has to cancel online and I told her I didn’t see that as an option. Wendy walked off leave me the customer with no resolution and a new 4 day associate trying to figure it out. But the cashier was the best giving the circumstances. I was about 30 minutes before Wendy would even return to help. I told her I was asking a manager to make a $5.00 Decision. It’s very unfortunate that Dollar General has not trained managers on customer service. The discount was removed because the order went under $25 it should be simple take care of the customer right not make me wait almost a hour For a refund $19.61 .When I Say Frustrated, upset and disappointed would be an understatement now that I’ll be taken my business elsewhere moving forward.
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March 2021 by glenda wilken
Dollar General is a great store. The selections are good and they have a wide variety of items. Good place to shop snd dave money.
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March 2021 by Ron Warder
Horrible store! Always dirty and disorganised. Stock is hit or miss, even their own brands. Dollar General in Indian Head is much better!