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“Best customer service experience of all time at this forever 21. I was having trouble selecting 90s fashion clothes for a birthday party. Ms Twiggy helped me out & made it possible !”
“Excellent selection and even better prices. The best part of shopping here is the customer service. Everyone is extremely helpful and knowledgeable about the products and go out of their way to make sure customers have the best shopping experience possible. If you ever find yourself in Potomac Mills make sure to check out The North Face. Special thank you to Antonio at the register - his professionalism and courtesy is the reason I am writing this review. Thank You Sir for an outstanding shopping experience!”
“Went in to look for some items for our Halloween party. Clarissa helped us and was awesome about answering our multiple questions and at helping us find what we wanted. We couldn’t find exactly what we wanted, but Clarissa suggested some alternatives for us to buy and we left the store happy. Great customer service!”
“I love this shop! Emailed them in regards to expedite my shipping because I needed the items before the end of Ramadan and they did exactly that! Will be purchasing from them againإن شاء الله :)”
Open 24 hours
7902-A Hill Park Ct, Lorton
Clothing Stores
“Visited Ayna Modest Boutique at Potomac Mill Outlet with my wife yesterday. She tried on a few outfits and inadvertently left her ring in the fitting room. We realized this after leaving and immediately called. Even though the store was closed, our call was forwarded to their Tysons location. They swiftly communicated with the Woodbridge staff, who had found the ring and kept it safe for us. Picked it up this morning. So grateful for their honesty and efficiency. Highly recommend this trustworthy, family-owned business. Will definitely return!”
“Awesome staff members! ⭐️Had a great experience with their customer service!Due to being out of town longer than expected, I was not able to pickup my online in-store order in the 7-day window frame… I gave the store a call and was able to explain and sort out my situation with no problem.I sincerely appreciate their understanding to the matter and I’m eagerly looking forward to picking up my order once I’m back in town!Thanks again!”
“Great collection of authentic Afghan attire, whether you’re looking for something traditional & formal or something new or casual , they’ve got it all and more…Definitely check them out ?”
“We went to get a dress from here and our experience was amazing. The package with the dress came with so much. The crown, flowers, shoes, and a guestbook. The ladies there were very sweet and they helped us in every way possible and prices were affordable for a quinceanera. Will most definitely be coming back.”
“I just completed a shoe return and purchased a new pair of shoes from this Potomac Mills Outlet and received great customer service from "Jason!" Oddly enough, there wasn't much conversation but his manners, politeness and professionalism were greatly appreciated. After completing my transaction, I truly felt like a valued and respected patron. He ought to be recognized and commended by his manager. Thank you Jason!!”
“I was getting my walk in during the mall walkers hour at the mall but Nordstrom had opened early for the holiday season and I noticed they had hats 70% off so I went in and bought one and then finished my walk. It was great!”
“This is my second time shopping at the Lucky Brand store in Potomac Mills. I went there 2 months ago and nice salesman named Josh helped me out. He was very professional and offered me help without being overbearing. I purchased a few belts and t-shirts that day. Today I walked in and he actually remembered me. His exact words were "its nice seeing you again!" Anyway he made my shopping experience awesome again !! 5 Stars for Josh !! He deserves a raise !!”
“This is a small store that always impresses me with the high quality of clothing available. Most of their clothing is priced at either 3/$10 or 3/$20, and are sorted by price and type on the racks; these garments don't have price tags, which avoids the holes often created by other thrift stores. Shoes, coats, accessories and some boutique items are priced a bit higher than most other thrift stores, but the quality and condition tend to be higher also. The staff are knowledgeable and friendly. The Latin music is cheerful and upbeat, not too loud. The store is clean and well-organized. A hidden gem in Woodbridge that has rapidly become my favorite thrift store.”
“Was visiting from a different country great customer service Malik was amazing person he helped us so much, he was so patience with us….
Thank you Malik ?”
“I've been a customer for 10 years and this is one the best places to get my essential oils. The ladies are so nice and hard working. I'll continue to support.”
“In the past few months we have tried the crispy chicken sandwiches, the Tuscan chicken, the Cuban sandwich, and Sheila’s chicken and avocado salad and all have been delicious. The cheesecakes are as good as they have always been, but the size of the cheesecakes have been cut in half of what they used to be and for a $10+ cheesecake, that’s uncalled for.”
Open 24 hours
12538 Basque Pl, Woodbridge
Clothing Stores
“Been coming to this location on/ and off for about 10years. Went in last week to browse for sales. Upon entering the store, I was greeted by sales associate, “Racheal.”Racheal helped my scan the in store QR code and I saved over 30% off on my entire purchase that day…I recently came back on Tuesday, to purchase more items and saved another 30% off my purchase.Racheal was there again and she helped me pick out something’s.Exceptional customer service from Racheal and she deserves a raise, plus bonus for going above and beyond her duties.”
“Great store I need help looking for this one beautiful worker doe she was short had black hair was Hispanic if anyone got any idea how I can get in contact let me know today july 14 she had black shirt nd black leggings with blue jacket on top she was one of the cashiers”
“Potomac Mills mall is a great place that has store for all budgets. It has ample parking spaces and it is near Walmart, Costco and many great restaurants. I highly recommend it for all types of shopping.”
“Good selection, good sales. The store manager, Marissa is always helpful and a stylist . Interpersonal and customer service at this store. Ask for Marissa if you need help pairing outfits together. Thank you!”
“So, I don't normally have a reason to shop here as it's for teens and younger adults. HOWEVER, I saw a rock band t-shirt in the window that was a throwback to my younger days. Went in and looked for it but all sold out. I asked sales assoc. If I could buy the one in the window as it was my size. She checked w/ Manager came back and said YES!! She then HAPPILY took it off mannequin and gave it to me. THANK YOU, Yurelli, you made a customer super happy. Most often times a younger sales assoc. would roll their eyes or flat out say no, we're not allowed,...or let me check THEN say no (never really checking.) YURELLI is a GREAT sales associate for Aéropostale went the extra mile for customer AND kept her very happy attitude and smile the whole time.THANK YOU!!! A delight to shop in there today!!!”
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“Excellent place, the truth is there is a great variety, they have very nice clothes but what I liked the most was the girdles they sell there, they make you a great body, and the prices are very good and not to mention the service, I am a fan of this place.”