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September 2023 by Dania Siddiqui
I had a repair done for a minor car accident. I had an issue with my insurance taking forever to approve the supplement that needed to be submitted, but the team here was so kind and supportive every day! They also dropped my car back off in Falls church. Thanks for your help with this!
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September 2023 by Britt Richardson
I am so glad this is the body shop I chose to work on my vehicle!I couldn't be happier with the attention and time I received. My car was in and out of the shop in 10 days when all other shops were quoting 2-3 months! The paint color is a perfect match, the dents and scrapes are GONE and my car looks good as new! **PLUS** when I arrived to pick it up, Charles was washing and detailing the inside: windows, vacuumed carpets and everything! PERFECT service team -- THIS IS HOW IT SHOULD BE DONE!!!!!!!!!!!!!!! Ten gold stars from me - very happy! :)
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September 2023 by Gino Bevard
Charles is the man! He went above & beyond to resolve the issues my insurance company was giving us. Also thank you to Chris, Ashley, & the auto body technician who did a phenomenal job on my 2018 Toyota Camry.Services: Full body wash
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July 2023 by Deirdra Walker
I would recommend Charles County Auto Body to anyone in need of vehicle body repairs. Their service was top notch! Great customer service, my car looked brand new and they took the extra time to clean the inside. All staff was polite. Charles went the extra mile to ensure my experience was excellent. All I have to say is "Customer Service is not Dead". A hidden gem for sure.
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July 2023 by Bill Transue
Professional service - friendly - will use again when I need more Autobody work.Services: Car towing
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May 2023 by Kari Ritchey
Top-notch service the work is impeccable, staff are professional, friendly, and go out of her way to make sure you have a great experience. They have fixed my vehicle several times and every time it has came out absolutely perfect. I would highly recommend them and I thank them for all that they do. Kari Ritchey ?Services: Full body wash
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April 2023 by Edward Lopez
Charles County Auto body treated me with the up most respect and best customer service you could imagine cleaned my car inside and out needless to say I was very impressed and to top it off they left me a gift bag I call that above and beyond the call of duty so I would definitely recommend theyServices: Full body wash
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April 2023 by LaTisha H.
It was really a pleasure having Charles County Auto Body take care of my car and restore the front bumper. Charles is a delight and very courteous. He explained every step of the process and made me feel more at ease.
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January 2023 by A Nabs
Very friendly and professional staff, and the work was great. Price was good, too. Highly recommend if you're looking for a good body shop.
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November 2022 by anthony grant
I just wanted to update my review to express my gratitude to Ben (owner) for taking responsibility for my experience at Charles auto body he is committed to making sure every customer is treated with respect and takes personally all aspects of his customers experience and for that I say THANKS and would definitely use them again and would recommend anyone to use his businessService: Paint repair
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November 2022 by Acie P.
Yesterday I went in for an estimate on damages done to my car and Charles and Ted went above and beyond to help me with my issue, and that was greatly appreciated! They were very friendly and pretty much stopped what they were currently doing and assisted me. I highly recommend this business for your auto body needs.
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October 2022 by Jordan Carter
I was told to help look for parts for my vintage vehicle and they would have no problem fixing the doors after about a week of me calling them and getting the runaround I was told that they wouldn’t be able to work on my vehicle
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October 2022 by W Proctor
Charles and his team are amazing! They did a great job on my Infiniti it looks like a brand new car I was so excited at the finish results. They have great costumer service and good communication. Charles really looked out for me when it came to fixing my car. I will be taking any other things I need done to them! To anybody who is looking for a body shop this is the place trust me!!Services: Body & Trim
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August 2022 by Tabitha Drummond
My truck got hit and they delt with the woman's insurance company to make sure my truck was fixed right with new parts and not just bondo and cheaply doneService: Paint repair
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June 2022 by Amanda Dinello Scott
Definitely impressed with this Auto Body shop. Hit a deer and the original from bumper didn't have a place for the front license plate, but when they ordered the new part, without telling me, they ordered the correct bumper for the front plate. AND! they vacuumed my car before returning it. Oh, should I mention they did all this during our craziest snow storm. Highly recommend!
