AutoZone in Urbana is a leading retailer of automotive parts and accessories. The store receives consistent praise for its incredible and knowledgeable staff. The manager is frequently highlighted as phenomenal, patient, kind, and helpful, offering hands-on assistance like diagnosing issues, teaching temporary fixes, and even installing parts. Customers report receiving top-notch customer service and professionalism, describing their experiences as absolutely fabulous. Many recommend this store to others, noting the staff's courtesy and effectiveness in helping them quickly find the correct parts for their vehicles.
Took my car to this location. It was determined that I needed a new battery. The customer service and professionalism I received was top notch. Kudos to the two Gentlemen that waited on myself and my husband.
August 2024
Absolutely fabulous store , incredible staff especially Manager Mr Daniel T. Helped me in selecting the right part and advised how to replace it . Hands on kind of people, courteous and knowledgeable..
July 2024
The manager at this auto zone, Daniel, is phenomenal. We had a screw in our tire and he helped us diagnose the issue and taught us how to fix the issue temporarily to help us get home. He was patient and kind and we are so appreciative of his help. Would recommend this store and his services to all!
