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March 2024 by Kaitlyn Albone
Says self service is open at 8, doors are locked
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January 2024 by Destini Silver
Terrible, never enough clerks to help. The customers in line just hop in and out no matter the order. I wouldn’t even return to this Post Office even if it was the last one open in Maryland . Very unprofessional
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December 2023 by Yasmin Guevara
This woman is disgusting. Discriminatory. He treated us so badly. ??
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October 2023 by Briangel Vasquez
Bad customer service
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September 2023 by Michelle Parker
Locked doors before posted, scheduled closing time.
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August 2023 by Madelyn Reyes (itsjztmaddie)
extremely rude to everyone while having an entire conversation with her airpods in. go somewhere else.
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July 2023 by Ashley Ayala
If you have to go here for any mail/packages, you have to press the employee out just to receive your stuff, I went to pick up my package today and the lady there kept telling me my package wasn't there and that it was at "another location" even after showing her proof on my phone that usps left my package there at 12:42pm and was ready for customer pickup, finally after arguing back and forth she gave me my package. Then after that she wants to have an attitude and be like "iS tHat aLL yOu WaNtED" this post office needs better customer service! People who don't sit there and lie just because they're too lazy to get up and do their job
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June 2023 by Jewel Smith
Keep your expectations low. Office hours state 5pm, but they lock the doors at 4:55pm smh
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May 2023 by Peter C.
Here at 9:15 and guess who is still not open? Not even a light on inside. It’s not a holiday they just don’t care. I had to leave because unlike the people working here I didn’t want to be late to my job.
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March 2023 by Keyia Makel
Customer service sucks! I just left this place. When I walked in the place was empty, 1 young lady with a was sitting there, I walked up and said Good morning, she replied " you ready" as she couldn't even look up from her phone. I walked up, she then raised her head enough to see I had a package in hand and then dropped her head again replying packages over there , motioning with her heard. It's ridiculous! & Ghetto
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March 2023 by mariame kaba
Do not go to this post office, the people working there are slow and rude. When I told the guy that I understand why they have so many bad reviews, he said ‘Add yours to it then’. His comment was sadly funny because it showed how comfortable he was being rude to customers. This is unacceptable. Usps should train their employees on customer service and fire the lazy and rude ones.
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August 2022 by Liv
Three weeks ago I dropped off several packages from my Etsy store and one never arrived. The label wasn't even scanned I have no idea where this item is all I know is that I dropped it in the bin they have at the desk that reads "prepaid drop off" and it never arrived. This could have been avoided if they just scanned the items like they do at the Belcrest Rd location.
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August 2022 by Olivia Evans-Pittman
Three weeks ago I dropped off several packages from my Etsy store and one never arrived. The label wasn't even scanned I have no idea where this item is all I know is that I dropped it in the bin they have at the desk that reads "prepaid drop off" and it never arrived. This could have been avoided if they just scanned the items like they do at the Belcrest Rd location.
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August 2022 by Jonathan Diaz
This place is a disgrace to usps and hyattsville community! They don’t answer phones there is no way to talk to anyone. People at the location always avoid helping they just try to send you somewhere else!
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July 2022 by Shameka Lyles
Worst customer service ever. They’re supposed to close at 5 but if you get there around 4:50 they will deny you access, and pretend they don’t see.
