Royal Farms is a popular convenience store known for its great location and friendly staff. Many customers appreciate the professionalism and courtesy of the employees, highlighting their ability to handle busy times while maintaining high service standards. The store is well-stocked and offers fresh food options, including chicken and western fries, which are consistently praised. While experiences can vary, some customers have noted moments of feeling rushed inside the store, indicating that there might be room for improvement in creating a more welcoming atmosphere. One customer mentioned that the tire air machine was often broken, which could be an area for attention. However, positive feedback about individual staff members, such as Alexis, Nova, and Julie, emphasizes the dedication and exceptional customer service that makes Royal Farms stand out. Overall, Royal Farms appears to be a reliable stop for fuel and food, with a strong commitment to customer satisfaction, even during busy times.
Salty chicken and bad service. This one manager is horrible. She even came in off duty with her dog and had it all over the food area. When she's working, she always gives bad service and when you bring it to her attention, she will call the police on you.
November 2023
Great location, always friendly staff. I understand they get pulled in multiple directions at any given moment.Please fix the tire air machine. It is broken more than working these days
November 2023
I'm sorry to say that the woman with the rainbow hair didn't want to do my sandwich. She went ahead and did 3 other orders that came in after me and still didn't do my sandwich. She got smart with me and started talking about me with the other employee. I waited almost 20 mins until I got my refund and left.