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March 2024 by K. G. A. O.
They had a lot of recent mixed reviews, so I wasn’t sure what to believe about this gym. I decided to give it a shot because it’s a lot closer to me than my preferred PFs. They had at least 5-6 people on staff when I arrived. I only know this because they were all gathered at the front desk, and not one person could AT LEAST pick up near/around the front desk. I really should not have been surprised by the state of the locker rooms… I would imagine the point of having more people on staff during high peak hours is to be able to maintain the upkeep for the gym more frequently than during off-peak hours...One could also gather that it’s for membership accountability/security reasons: making sure that everyone who came in was a member. But I honestly could’ve just walked in and walked past the front desk. The only reason I was noticed was because I had to ask where the locker rooms were.At this point, I can only assume that the recent wave of positive reviews is probably coming from staff acquaintances, friends, or from people loyal to that location/area.Not everyone is just a gym rat that will work out in any conditions. A fitness journey can also be a mental thing. And working out in dirtiness or broken equipment (as mentioned by another reviewer) is not helpful or ideal.I now have to travel 30-45 minutes away to go to one of my preferred PFs where the pride in the environment and PF mission is a bit more evident. PG location, do better.
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March 2024 by Sergio Lopez
Thr place is very cools, machines are new and the staff is friendly. But there are some people that go there, and they are unrespectful.
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March 2024 by Jake Scherer
I’ve traveled all across the country and visit a lot of planet fitness locations. This one was by far the worst. Extremely dirty, tons of missing and broken equipment and lackadaisical staff members. I didn’t last more than 15 minutes before I left.
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February 2024 by Veronica Johnson
I was here a week ago today and the bathroom look like they haven’t been cleaned because the same dust was in the bathroom. They need to clean and sanitize them bathrooms more frequently throughout the day. Too many out of order signs around the gym. The only things I do like is the newer equipment and the hot water is hot. We pay too much for the facility to look this way.
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February 2024 by Marshall Ockiya, REALTOR
Good location and place to get a workout.
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February 2024 by JM3 HEALTH & FITNESS LLC.
When I need assistance with anything from billing to equipment questions I am always aided right away.
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February 2024 by Micah Young
There is ice at the entrance.
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February 2024 by Fletcher White
Always clean! A little busy in the morning. Love this place!
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February 2024 by Robert Knapp
The place has really gone down hill. The cardio equipment isn’t maintained and lots of broken machines. Cup holders ar me missing on most of the treadmills. The front glass windows were damaged and there has been plywood up for several months now.
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December 2023 by Utsab khakurel (utsabab)
The standard this PF sets is off the roof. Cleanest PF I have ever visited or any other gym for that matter. Next covid outbreak won't happen here, trust me. All the equipments are in excellent condition. Way more dumbbells than needed so even when it's busy you'll always find the weight you need. Dumbbells are always exactly where they are supposed to be. Staffs care so much and make sure customers don't have to be responsible for their duties. Gym members are really thoughtful and never hoard up any weights. Restrooms are so clean sometimes I feel like I have entered the bedroom. Overall, you are stupid if you decide not to join this gym.
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October 2023 by S B
Male using female restroom.Rusted, molded, inoperable, dirty showers.No tissue and toilet covers.Overworn machines that are well overdue for repair everywhere.Lazy staff don't clean, just stand around talking about people.No ventilation, very smelly, extremely crowded.Overall, very filthy, non-modern gym unsuitable for use.The worst PF I've visited.After such observations, I couldn't stay to exercise, I left to go to another gym.
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October 2023 by David Owenby
My experience was that this is a very small and dingy PF. The main equipment rooms have no airflow whatsoever, besides 4 wall fans that were not running. I've been to PF across the US, and this location is the only one to not have wi-fi. I visited once and will definitely find another location if in DC again.
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October 2023 by GetTheDub
This gym is actually so sad.• Gym has 9 cables and out of all of them 3 work. ridiculous•Staff is so careless and don’t clean anything• Not enough dumbells and barbells.•4 bench press machines and only 2 work.this has been like this for months and nobody cares. it’s genuinely confusing to me
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October 2023 by Naara P
I like this gym and location. Some of the equipment doesn’t work and they don’t have wifi or scale to weigh yourself which i find odd. Also, personal hygiene should be a rule to have. I shouldn’t have to cut my workout short due to someone smelling extremely musty. It was nauseating and upsetting. They literally cleared out the entire section they were in because of the smell. I don’t pay monthly for that. Please put up signs about personal hygiene. ??
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October 2023 by Kenneth Megan
Both my wife and I had a very bad experience with this location that caused us to get overbilled by hundreds of dollars through no fault of our own and in a very shady and peculiar manner.When I signed up, I asked if I could pay with my credit card, and they said that it was fine. I then signed a contract and inputted my bank account information. A few weeks later I got an email saying there was a problem with my payment. I checked my credit card statement and saw that they had given me a late fee (even though I was supposed to be on an automatic payment), so I went into Planet Fitness and spoke with a worker. He told me that this was a problem on their end and that I would get a refund.The following month, I got the same email and another late fee, so I went in and spoke to the manager. The manager was extremely rude. He told me that my bank account information was incorrect, and that when they take the payment from my credit card, it incurs a late fee. (I went back and looked at my contract, and my bank account information was correct.)When I told the manager that a previous worker told me that this was a mistake on their end, the manager got strangely defensive and said something along the lines of, "I can't be held responsible for what my employees say." The bottom line: I had given the management my bank account information correctly, but was getting billed late fees on my credit card every month, and they refused to reimburse me.This obviously caused me to cancel my membership, but when I went home, I looked into my wife's membership, and found that she had been getting late fees applied to her credit card every month too -- and I looked at her contract and she had inputted her bank account information accurately. No one had told her that her payment wasn't being processed correctly, and the emails she had been receiving from Planet Fitness to "warn her" were cryptic and said nothing about late fees.The fact that this happened to both my wife and I makes me suspect that there are unethical practices happening at this location, especially because of how defensive management became when I brought this up to them.Other problems with the location:- very few free weights, causing long wait times- MANY broken machines- Unsanitary conditions, especially in the bathrooms. I made the mistake of showering there once, and there was a food wrapper in the shower, and clumps of hair everything. The floor had dirt caked into it, as if it hadn't been mopped in a long time.- Rude management.I highly recommend taking your business elsewhere!